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Fighting for You on the Customer Experience Battleground
Managed Services delivery is tailored to meet your organizational support needs while decreasing costs to improve your bottom line. Our model ranges from complete outsourced services to private or public cloud solutions.
Support is available 24/7.
- E-mail – firstname.lastname@example.org
- Phone – (888) 563-9132 #2 / (858) 429-3000, option #2
- Portal – http://www.managedsolution.com/support/
- 6am to 6pm PST, Monday – Friday
- 6pm to 6am PST, Monday – Friday & Weekends after hours support 800-550-3795, Option 2
Holidays Observed – (Support will be limited to the After-hours schedule)
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
NOTE: E-mail requests are monitored Monday – Friday between 6am and 6pm PST. If an e-mail request comes in after-hours, your request will be processed the following business day. In an event of an emergency after hours, submit your request by calling the support line at 800-550-3795, Option 2.
On holidays and after normal business hours, submit your request by calling the support line at 800-550-3795, Option 2.