The Technology Evolution in 2024 and Beyond

We're wrapping up this year with a 2024 tech recap that presents a clear turning point in the digital landscape thanks to some remarkable new technology advancements. From AI breakthroughs to cybersecurity advancements, and significant changes in IT infrastructure, 2024 has reshaped how organizations innovate, protect, and optimize. Let’s dive into the key trends and developments that defined the best technology of 2024.

the future of technology image of globe lit up by technology use in futuristic setting

Table of Contents

1. AI Integration

2. Cybersecurity

3. IT Infrastructure

4. IT Workforce

5. Future of Technology Roadmap

6. Final Thoughts

 

1. AI Integration Became the Standard

The Rise of Generative AI

2024 marked a pivotal year for AI, transitioning from a promising tool to a must-have asset across various industries. Generative AI solutions, such as Microsoft Copilot, significantly expanded their reach, enhancing productivity in workplaces by enabling:

  1. Automated Content Creation: Generative AI streamlined tasks like document drafting, summarizing, and ideation. Tools like OpenAI's ChatGPT and DALL-E 2 allowed users to generate high-quality text and visuals efficiently.
  2. Advanced Decision-Making: AI provided actionable insights through predictive analytics and data visualization. For instance, businesses saw substantial returns on investment, with some reporting up to $10.3 for every dollar spent on AI technologies.
  3. Improved Collaboration: AI-powered chatbots and assistants boosted team efficiency. Microsoft Copilot and similar tools integrated seamlessly into workflows, enhancing communication and collaboration.

Key Highlight

Some of the new technology of 2024 included Microsoft Copilot Wave 2, which launched with features tailored for specific business functions, from HR to marketing, demonstrating AI's adaptability to various departmental needs. Companies adopting these tools reported a 30% increase in operational efficiency.

Microsoft Copilot vs. ChatGPT

When comparing Microsoft Copilot and ChatGPT, it's essential to understand their unique strengths and use cases:

  • Microsoft Copilot: Designed to integrate deeply with Microsoft 365 applications, Copilot leverages AI to enhance productivity tools like Word, Excel, and Teams. It focuses on improving workplace efficiency by automating routine tasks, generating content, and providing data-driven insights
  • ChatGPT: Developed by OpenAI, ChatGPT is a versatile AI chatbot known for its conversational abilities and wide range of applications. It excels in generating human-like text, answering questions, and engaging in interactive dialogues. ChatGPT is often used for customer service, content creation, and educational purposes.

While both tools utilize advanced AI models, their primary differences lie in their integration and application. Microsoft Copilot is tailored for business environments, enhancing productivity within the Microsoft ecosystem. In contrast, ChatGPT offers broader conversational capabilities suitable for various contexts. Generative AI's impact was profound, reshaping industries and setting the stage for even greater advancements in the coming years.

 

2. Cybersecurity Was Center Stage

Navigating an Evolving Threat Landscape

Cyber threats reached unprecedented levels this year, compelling organizations to adopt more proactive and robust cybersecurity measures. The increasing frequency and sophistication of attacks highlighted the need for a comprehensive approach to security. One of the most significant shifts was the widespread adoption of Zero Trust architecture, which became the gold standard for cybersecurity. This approach ensures that every access request is verified, regardless of its origin, thereby minimizing the risk of unauthorized access.

Key Innovations

  • AI in Security: The integration of artificial intelligence in cybersecurity tools became a game-changer. AI-driven solutions were widely adopted to predict, detect, and mitigate threats in real-time. These tools could analyze vast amounts of data to identify patterns and anomalies that might indicate a security breach. By leveraging machine learning algorithms, AI systems continuously improved their threat detection capabilities, providing a more dynamic and responsive defense against cyber attacks.
  • Real-time Threat Intelligence: Companies like Microsoft led the way in using AI-driven insights to protect organizations from emerging vulnerabilities. Real-time threat intelligence platforms provided up-to-the-minute information on potential threats, enabling security teams to respond swiftly and effectively. This proactive approach helped organizations stay ahead of cybercriminals and reduce the window of opportunity for attacks.
  • Focus on Compliance: With stricter data protection regulations being enforced worldwide, there was a heightened focus on compliance. Frameworks like the National Institute of Standards and Technology (NIST) were prioritized to ensure that organizations adhered to best practices in cybersecurity. Compliance with these frameworks not only helped protect sensitive data but also built trust with customers and stakeholders.

Notable Incident

One of the most significant cybersecurity incidents of 2024 was the "Phantom Ransomware" attacks, which targeted the healthcare and finance sectors. These attacks underscored the critical need for robust incident response protocols. Organizations with AI-driven monitoring systems were able to respond to these attacks in minutes rather than days, significantly minimizing the damage. The rapid response was crucial in containing the ransomware and preventing widespread disruption.

The "Phantom Ransomware" attacks served as a wake-up call for many organizations, prompting them to reevaluate and strengthen their cybersecurity strategies. The incident highlighted the importance of having advanced monitoring and response capabilities to deal with the evolving threat landscape. In a 2024 report from TechCrunch, these attacks were among the most notable cyber incidents of the year, particularly impacting the healthcare and finance sectors.

 

3. New Technology 2024: IT Infrastructure Became Smarter

Cloud and Edge Computing Took the Lead

In 2024, organizations continued to shift towards hybrid models, leveraging the scalability of the cloud and the real-time capabilities of edge computing. This strategic move allowed businesses to optimize their IT infrastructure, making it more efficient, flexible, and resilient. The emphasis was on several key areas:

  • Sustainability: As environmental concerns grew, companies focused on optimizing data centers for energy efficiency. This included adopting green technologies, improving cooling systems, and utilizing renewable energy sources. By reducing their carbon footprint, organizations not only contributed to environmental sustainability but also achieved cost savings.
  • Flexibility: The seamless integration of on-premises and cloud systems became a priority. Hybrid models allowed businesses to dynamically allocate resources based on demand, ensuring that critical applications could scale effortlessly. This flexibility enabled organizations to respond quickly to changing market conditions and customer needs.
  • Resilience: Ensuring robust disaster recovery and business continuity plans was crucial. By leveraging cloud and edge computing, companies could distribute their data and applications across multiple locations, reducing the risk of downtime. Advanced backup and recovery solutions ensured that operations could continue smoothly, even in the face of unexpected disruptions.

Breakthrough Moment

A significant breakthrough in new technology for 2024 was the updates to Microsoft Azure, particularly the integration of Azure OpenAI. These updates enabled companies to build smarter applications that could process data more efficiently and provide real-time insights. The integration of AI capabilities reduced latency and operational costs, driving innovation across various industries.

Businesses could now harness the power of AI to automate processes, enhance decision-making, and deliver personalized experiences to their customers. The combination of cloud and edge computing, along with advancements like Azure OpenAI, marked a new era in IT Infrastructure Management. Organizations that embraced these technologies were able to create more intelligent, responsive, and sustainable systems, positioning themselves for success in an increasingly digital world.

According to a 2024 report from Microsoft, the latest updates to Azure Integration Services, including Azure OpenAI integrations, have significantly enhanced the ability of businesses to build smarter applications and reduce operational costs.

 

4. The IT Workforce Evolved

Upskilling for a Tech-Driven World

As technology advanced, so did the skills gap. According to a 2024 report by Talent Groups, companies recognized the need to equip their workforce with the latest skills and knowledge to stay competitive in a rapidly evolving tech landscape and significantly increased their investment in upskilling IT and IT Infrastructure Management professionals to meet the demands of emerging technologies such as AI, cloud computing, and cybersecurity.

To address this, organizations launched comprehensive internal training programs and formed strategic partnerships with leading tech providers. These initiatives focused on several key areas:

  • Developing Expertise in AI Implementation and Monitoring: IT professionals were trained to implement and monitor AI systems, ensuring they could leverage AI to drive business insights and automation. This included understanding machine learning algorithms, data analysis, and AI ethics.
  • Enhancing Cybersecurity Skills: With cyber threats becoming more sophisticated, there was a strong emphasis on enhancing cybersecurity skills. Training covered areas such as incident response, threat modeling, and the implementation of advanced security protocols. This prepared IT teams to protect their organizations from potential breaches and cyber attacks.
  • Building Proficiency in Managing Complex Hybrid IT Environments: As businesses increasingly adopted hybrid IT environments, combining on-premises infrastructure with cloud services, IT professionals needed to manage these complex systems efficiently. Training programs focused on cloud architecture, integration, and management, enabling IT teams to optimize performance and scalability.

The Result

The impact of these upskilling initiatives was profound. IT teams that embraced continuous learning and development reported higher employee satisfaction and engagement. They felt more confident and capable in their roles, which translated into better performance and innovation. Moreover, these teams were better equipped to handle the rapid pace of technological change, ensuring their organizations remained agile and resilient in the face of new challenges.

By investing in their workforce, companies not only bridged the skills gap but also fostered a culture of growth and adaptability. This proactive approach to upskilling will continue to be crucial as we move forward into an increasingly tech-driven world.

 

Looking Ahead: The Future Technology Roadmap for 2025

Looking Ahead: The Technology Trends for 2025

future of technology resources on the future of tech in 2025

As we close this year out, the stage is set for even more transformative advancements in the tech world. Predictions for the coming year include:

AI Democratization

In 2025, artificial intelligence (AI) will become more accessible than ever before. Tools and platforms that were once the domain of large corporations will be available to smaller businesses, leveling the playing field. This democratization of AI means that startups and small enterprises can leverage powerful AI-driven insights and automation to enhance their operations, improve customer experiences, and drive innovation.

Advanced Cybersecurity Solutions

With the increasing sophistication of cyber threats, technology advancements in 2025 will bring significant advancements in cybersecurity. One of the most anticipated breakthroughs is in quantum-safe encryption. As quantum computing becomes more viable, traditional encryption methods may become vulnerable. Quantum-safe encryption aims to protect data against the potential threats posed by quantum computers. This new wave of cybersecurity solutions will ensure that sensitive information remains secure, even in the face of evolving technological challenges.

IoT and 5G Growth

The Internet of Things (IoT) and 5G technologies will continue to expand, driving innovation in smart cities and connected industries. The proliferation of IoT devices, combined with the ultra-fast, low-latency capabilities of 5G, will enable more efficient and intelligent urban infrastructure. Smart cities will benefit from improved traffic management, energy efficiency, and public safety systems. In industries such as manufacturing and logistics, IoT and 5G will facilitate real-time monitoring and automation, leading to increased productivity and reduced operational costs.

 

Final Thoughts

2024 has been a year of technological acceleration, with organizations reaping the benefits of AI, strengthening their defenses against cyber threats, and optimizing IT infrastructure to meet modern demands. As we move forward, staying informed and proactive will be critical to navigating the ever-evolving tech landscape. You can sign up for our free monthly newsletter below and be the first to access content on everything you need to know in tech & business.

 

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Starting January 6, 2025, Microsoft Purview is transitioning to a pay-as-you-go billing model.

Microsoft is bringing significant changes to how organizations manage costs and features for non-Microsoft 365 data. This update requires customer consent by February 28, 2025, to continue accessing critical capabilities and protections.

In this blog, we’ll break down the upcoming changes, what they mean for your organization, and how to prepare for a seamless transition. Stay informed and proactive to ensure uninterrupted access to the tools and features your team relies on.

Table of Contents

  1. What is Microsoft Purview?
  2. Pricing and Billing Models
  3. What's Changing?
  4. Purview for Compliance
  5. What Areas Apply?
  6. Why Use a Pay-as-you-go?
  7. Resources

 

What is Microsoft Purview?

Microsoft Purview is a comprehensive platform designed to help organizations manage, protect, and govern their data across various environments.

new microsoft purview pricing blog featured image snapshot of microsoft purview account to help answert the question, what is microsoft purview

It integrates data security, governance, and compliance solutions to provide a unified approach to data management. Here are some key features:

  1. Data Security: Microsoft Purview offers tools like Data Loss Prevention, Information/Data Protection, and Insider Risk Management to help discover and protect sensitive information
  2. Data Governance: It includes solutions such as the Data Map and Data Catalog, which help organizations map their data estate, manage data integrity, and secure sensitive data
  3. Risk and Compliance: Purview helps organizations
    minimize compliance risks and meet regulatory requirements through features like Compliance Manager and eDiscovery

Overall, Microsoft Purview provides a robust framework for managing data across on-premises, multicloud, and SaaS environments, ensuring that data is secure, compliant, and effectively governed.

 

Microsoft Purview Pricing and Billing Models

Microsoft Purview currently supports two billing models:

  1. Per-user Licensing Model: This is the traditional model used for Microsoft 365 and Windows/macOS endpoints.
  2. Pay-as-you-go Model: This model extends Purview’s capabilities to non-Microsoft 365 data sources like Azure SQL, AWS, Google Cloud, and more. Charges are based on the number of assets protected and the processing units used.

 

What's Changing?

A transition to the Pay-as-you-go model for Microsoft Purview will be enforced starting January 6,

2025. Customers need to provide their consent to switch to this new billing model by February 28, 2025, to continue using the features for non-Microsoft 365 data.

If consent is not given by this date, access to these features and protections for non-Microsoft 365 data sources will be removed. More information about this change can be found here: Enable Microsoft Purview pay-as-you-go features via consent | Microsoft Learn.

 

Using Purview for Compliance with M365 Services and Endpoints

The pay-as-you-go model does not apply to Microsoft 365 assets, which remain under the per-user licensing model. This means your Microsoft 365 and Windows/macOS endpoint assets will continue to be billed as they currently are.

 

microsoft purview pricing consent to new billing snapshot

What Areas Apply?

Areas Covered by Microsoft Purview's Pay-as-you-go Model:

  • Non-Microsoft 365 Assets:
    • Azure SQL
    • Azure Storage
    • AWS
    • Google Cloud Platform
    • Box
    • Dropbox

Note, the above asset list includes data sources and environments outside of Microsoft 365.

 

Why Would I Use a Pay-as-you-go Model for Non-Microsoft 365 Assets?

Financial Impacts of Moving to a Pay-as-you-go Model:

  • Cost Efficiency: You pay only for what you use, which can be more cost-effective if your usage varies.
  • Scalability: Easily scale up or down based on your needs without committing to a fixed number of licenses.
  • Monthly Billing: Costs are calculated monthly based on usage, providing flexibility and potentially reducing upfront costs.

This model is intended for customers who use Microsoft Purview for Non-Microsoft 365 assets to not overpay monthly for compliance services tailored to the above mentioned non-M365 services.

 

More Resources:

Big changes are on the horizon for how companies manage data for terminated employees.

Microsoft's updated data retention policy will be effective January 27, 2025. This shift will be crucial for organizations that have relied on shared mailboxes to retain former employees' OneDrive data. Let's break down what this policy change means and how it will impact your data management strategies.

Understanding the Policy Update

Traditionally, companies converted departing employees' accounts into shared mailboxes to retain access to their OneDrive data indefinitely. This practice ensured that essential files remained accessible to managers or designated users.

However, under the new policy, OneDrive data associated with terminated employees will be retained for only 30 days, or up to 93 days after the license is removed or deleted. Post this retention period, the data will either move to the recycle bin and be permanently deleted or be archived if subject to a retention policy.

Accessing archived files will incur reactivation fees and additional monthly storage costs. It's important to note that these changes do not apply to EDU, GCC, or DoD customers.

Implications for Data Management

This policy shift has several implications for organizations:

  1. Limited Access Window: Organizations now have a constrained timeframe to access and retrieve OneDrive data from former employees. Beyond 30 to 93 days, data will be permanently deleted unless the account remains licensed.
  2. Operational Adjustments: Companies must modify internal processes to ensure necessary data is retrieved within the specified period. This may involve setting up reminders or automated workflows to review and transfer critical files before the retention period lapses.
  3. Revised Data Management Strategies: It's crucial to transfer important data to active accounts or shared drives before an employee's departure to prevent data loss.

Current vs. Future State

Currently, when a user is deleted or processed through the user deletion wizard, their OneDrive data is preserved for 30 days and then moved to a recycle bin, where it can be recovered by an admin using PowerShell for up to 93 days.

Custom retention policies can be configured in the SharePoint Admin Center or the Compliance Admin Center. If a user is unlicensed, their data can be retained indefinitely for OneDrive.

Starting January 27, 2025, deleted users will adhere to the existing default retention and deletion policies. If retention policies extend beyond the default 30 days, OneDrive accounts from deleted users will be archived after 93 days. Unlicensed accounts will also be archived after 93 days by default, regardless of retention policies.

Cost Considerations

Accessing files from archived accounts will require a reactivation fee of $0.60 per GB and a monthly storage fee of $0.05 per GB for all archived accounts, not just the one accessed.

For instance, if an organization has 100 unlicensed OneDrive accounts, each consuming 1 TB (totaling 100 TB), reactivating a specific account would incur substantial costs.

If No Action is Taken

Without proactive measures, unlicensed OneDrive accounts older than 93 days will be automatically archived and become inaccessible unless reactivated, incurring additional costs. Accounts without a custom retention policy will have their data moved to the recycle bin for another 93 days before permanent deletion.

Recommended Actions for Organizations

  1. Inform Stakeholders: During the offboarding process, grant another user (typically the manager) access to the departing employee's OneDrive for 30 days to retrieve necessary data, with an additional 93 days for admins to recover data from the recycle bin.
  2. Obtain Client Agreements: Have clients sign waivers agreeing to pay fees for additional storage if needed, clarifying cost implications and preventing future disputes.
  3. Utilize Third-Party Backup Solutions: Employ third-party backup solutions to restore data into a SharePoint site if necessary.
  4. Assign Licenses: Reactivate a single user's OneDrive by re-adding a license to avoid the Microsoft 365 backup billing process, which charges for all archived data.
  5. Create OneDrive retention policies: Custom retention policies can be configured in the SharePoint Admin Center or the Compliance Admin Center. If a user is unlicensed, their data can be retained indefinitely for OneDrive.

Conclusion

Microsoft's forthcoming data retention policy for terminated employees represents a significant shift in managing OneDrive data. By understanding these changes and implementing proactive strategies, organizations can ensure compliance and safeguard critical information.

Staying informed and prepared is essential to navigate these updates effectively, contact our team today to learn more about these changes and get support to set the best plan of action for your team.

References:

New Microsoft Copilot Pricing Updates December 2024: Impact on Your AI

Microsoft has announced new Microsoft Copilot pricing updates, introducing greater flexibility while reflecting a premium for monthly payment options. These updates, effective December 1, 2024, and April 1, 2025, are part of the company’s commitment to align AI solutions with diverse business needs. If you're planning your AI budget, here's a detailed look at how the latest changes in Microsoft Copilot pricing can impact your strategy.

Table Of Contents

 

Microsoft Copilot Licensing Explained

Microsoft Copilot is a subscription-based AI solution integrated with Microsoft 365, offering businesses AI-driven tools to streamline operations and boost productivity. With the upcoming changes, organizations now have more flexibility to tailor their Copilot pricing plans to fit their operational and financial needs.

 

Former Microsoft Copilot Pricing Models

Until now, Microsoft Copilot pricing was structured around standard subscription models, which included:

  • Annual Subscriptions Paid Upfront:
    • Businesses committed to a full year of service and paid the entire amount upfront. This option often provided the best value, with no additional premiums.
  • Monthly Subscriptions:
    • Companies could opt for month-to-month payments, offering maximum flexibility without long-term commitments. However, this option typically came at a higher per-month cost compared to annual subscriptions.

 

What’s Changing

New Commerce Experience Pricing or NCE Pricing, is a Microsoft initiative aimed at simplifying and standardizing the purchasing process for their cloud services. The NCE pricing changes refer to updates in the pricing structure for subscriptions under this model to ensure businesses can maintain flexibility while planning their IT budget.

These Microsoft Copilot updates reflect a shift towards balancing flexibility with cost-effectiveness:

  • The new annual commitment with monthly payments caters to businesses seeking budget predictability without upfront costs.
  • The 5% premium for monthly payments acknowledges the added convenience of spreading costs while encouraging strategic financial planning.

 

Let’s Take a Deeper Look at these Upcoming Updates

Understanding how Microsoft Copilot pricing is changing in December 2024 and April 2025 can provide your business with the insights needed to evaluate and implement this cutting-edge AI technology. Here’s what you need to know:

 

Detailed review of Microsoft Copilot pricing updates December 2024

  • New Annual Commitment, Paid Monthly Option:
    • Available for M365 Copilot, M365 Copilot for Sales, and M365 Copilot for Services, offering a flexible way to manage your AI budget.
    • This new Copilot pricing plan allows customers to spread payments over 12 months while maintaining an annual commitment.
  • 5% Premium for Monthly Payments:
    • A 5% premium applies to all new subscriptions under this plan, reflecting the added flexibility.
    • Existing customers can switch to this option upon subscription renewal, giving them time to evaluate if this Copilot pricing model fits their needs.
  • Maximizing Value for New Subscriptions:
    • The updated pricing for Copilot applies exclusively to new Copilot subscriptions purchased after December 1, 2024, making it a perfect time to review your investment in AI tools.

 

NCE Pricing Changes Starting April 1, 2025

  • 5% Premium for Annual Commitments Paid Monthly:
    • All New Commerce Experience (NCE) subscriptions with annual commitments paid monthly will incur a 5% premium starting April 2025.
    • This aligns with the Copilot pricing plan updates, ensuring businesses can maintain flexibility while planning their IT expenses.
  • Other Subscription Types Unaffected:
    • Annual subscriptions paid upfront, and monthly subscriptions paid monthly are excluded from this change, offering options for businesses with varying financial strategies.

 

Microsoft Copilot pricing plan updates December 2024 and April 2025 blog image depicting hands working through data sheets and computer for financial strategyIs Copilot Worth It for Your Business?

The updates to Copilot pricing highlight an important question: Is Copilot worth it? For organizations looking to leverage AI tools like Microsoft Copilot, the answer often depends on their goals for collaboration, productivity, and cost management.

By choosing the right Copilot pricing plan, businesses can streamline operations, reduce manual workloads, and unlock new efficiencies. For example:

  • M365 Copilot integrates seamlessly into daily operations, making it easier for teams to collaborate and boost productivity.
  • Solutions like Copilot for Sales and Copilot for Services empower professionals to focus on strategic tasks, optimizing time and resources.

Investing in AI solutions that align with your AI budget can drive measurable outcomes, making the premium on flexible payment plans a worthwhile consideration.

 

Choosing the Right Plan for Your Business

Selecting the best Microsoft Copilot pricing plan requires a careful review of your goals. Here's some tips to help you decide:

  1. Evaluate Your AI Budget
    • Weigh the benefits of monthly payments against the savings from annual subscriptions.
  2. Assess Your Needs
    • Identify which Copilot solutions (e.g., M365 Copilot, Copilot for Sales) align with your operational requirements.
      • Usage: Consider how extensively your team will use Copilot. If it's integral to daily operations, investing in a comprehensive plan might be worthwhile.
      • Specific Solutions: Identify which Copilot solutions (e.g., M365 Copilot, Copilot for Sales, Copilot for Services) are most relevant to your business.
  3. Compare Plans
    • New Annual Commitment, Paid Monthly: This plan spreads payments over 12 months with a 5% premium. It’s ideal if you need flexibility in your budget.
    • Standard Annual or Monthly Subscriptions: These plans might be better if you prefer to avoid the premium and can manage upfront payments.
  4. Consider Future Growth
    • Choose a plan that can scale with your business. If you anticipate growth, ensure the plan can accommodate additional users or increased usage.
  5. Consult Experts
    • Leverage insights from Microsoft partners to maximize ROI from the latest changes in Microsoft Copilot pricing December 2024.
  6. Review and Adjust
    • You can start with a trial or a short-term commitment to see how well the plan fits your needs. Adjust as necessary based on your experience.

By carefully evaluating these factors, you can choose a pricing plan that aligns with your business goals and financial strategy. If you need more personalized advice, feel free to reach out to a Microsoft partner or consultant.

 

Optimize Your Subscription Strategy

work team

At Managed Solution, we help businesses with AI technology implementation to ensure their IT investments deliver maximum ROI. Whether you're evaluating if Copilot is worth it for your business or planning your AI budget, our team is here to navigate the complexities and help you achieve your goals with confidence.

Looking to get started with Microsoft Copilot? Explore our exclusive Copilot Offers to unlock the full potential of AI and drive your business forward.

 

Ready to Plan Your Next Move?

Contact us today to discuss how these pricing changes could impact your organization and how to optimize your AI budget for success in 2024 and beyond.

 

 

 

 

Is copilot worth it? Explore Copilot Wave 2 Integrations in Microsoft Apps for all departments and see for yourself

In our recent webinar, we delved into the who, what, where, how, and why of Microsoft Copilot, exploring its relevance and potential across various sectors. Microsoft Copilot, particularly within the Microsoft Office 365 ecosystem, is transforming the corporate landscape. Dubbed the AI economy, this market is projected to reach nearly $8 trillion by 2028. The rapid growth of AI tools like OpenAI’s ChatGPT and Microsoft Copilot has propelled the tech industry from $10 trillion to $16 trillion in just two years, highlighting the immense opportunities for businesses and users alike.

One of the key takeaways from our discussion was the widespread adoption of AI tools by corporate leaders. A striking 73% of CEOs are not only learning these tools themselves but are also encouraging their teams to do the same.

This shift in attitude, particularly since November 2022, underscores the growing recognition of AI’s ROI. IT departments, once seen as cost centers, are now viewed as revenue generators, thanks to the efficiencies and insights provided by AI.

Is copilot worth it? blog image of team members in discussion

 

Copilot Use Cases

The versatility of this platform makes it a valuable asset across various job roles and industries. Whether you’re in finance, IT, or any other sector, Copilot enhances productivity by assisting with data analysis, narrative building in PowerPoint, and even organizing files in Copilot for OneDrive. As organizations begin to roll out AI, common questions arise about its functionality and application. Our webinar aimed to address these queries, demonstrating how Copilot can be integrated into different functional areas and industry scenarios.

 

Copilot in Finance

A significant portion of our webinar focused on Microsoft Copilot benefits the finance sector through a variety of applications. We discussed how finance professionals can leverage Copilot to streamline data collection and analysis. For instance, a finance team tasked with preparing a comprehensive report for investors can use Copilot to condense months of data gathering into just a few days. By automating data aggregation and table creation, Copilot allows finance professionals to focus on analysis and presentation, significantly enhancing productivity.

To see how Microsoft Copilot can simplify finance tasks like data analysis and reporting live – register to our upcoming webinar “Copilot for Finance: Strategic Budget Planning for 2025” on December 12th at 9 AM PT

 

Enhancing Presentations with Copilot

Beyond Excel, Copilot’s  capabilities extend to tools like PowerPoint. Finance professionals can seamlessly import data using the capabilities of Copilot in Excel into PowerPoint, creating polished presentations in minutes. This functionality not only saves time but also ensures that the findings are communicated effectively within the organization. With Microsoft Copilot in PowerPoint, users gain the ability to quickly generate and refine presentations makes Copilot an invaluable tool for business communication.

 

Copilot Studio Agent

Another exciting feature we explored is the Copilot Studio Agent. This tool allows users to create intelligent agents within document libraries, such as SharePoint as well as Copilot for OneDrive. These agents can interact with data, providing insights and answering queries based on the information available. This functionality eliminates the need for manual data extraction and analysis, making it easier for teams to access and utilize critical information.

 

Sales Department Efficiency

Microsoft Copilot’s benefits extend beyond finance to other departments like sales. For example, a customer selling golf carts can use Copilot to manage inventory, track parts, and oversee maintenance schedules. By consolidating all this information into a single database, Copilot for sales streamlines operations and enhances efficiency, allowing the sales team to focus on customer interactions and growth.

Additionally, Copilot can significantly save the sales team time by providing AI-powered recaps for meeting notes. Instead of manually sifting through lengthy meeting recordings or notes, Copilot automatically generates concise summaries, highlighting key points, action items, and follow-up tasks. This feature ensures that the sales team can quickly review important information and stay aligned on objectives, ultimately boosting productivity and allowing more time for strategic activities.

copilot for sales live example use case

 

Collaboration and Productivity Across the Board

Satya Nadella, Microsoft’s CEO, emphasizes that “we think with Copilot and we collaborate with people.” This philosophy underscores the tool’s role in enhancing teamwork. For instance, if you miss a meeting, Copilot can provide a summary and highlight key tasks, ensuring you stay informed and productive. This capability is particularly valuable for field workers who need to stay updated without sifting through lengthy meeting recordings.

 

AI Economy and Adoption

The AI economy is not just a buzzword; it’s a reality embraced by 90% of Fortune 500 companies. These industry giants are leveraging AI tools to boost productivity and innovation. This trend is trickling down to small and medium-sized businesses, which are beginning to see the value in adopting AI. The cost of AI tools, such as the $30 per user per month for Copilot, is quickly justified by the time savings and increased efficiency they provide.

copilot cost for is copilot worth it? blog depicting how efficient is copilot and copilot ROI on AI

 

Copilot Cost

While the initial investment in AI tools might seem significant, the return on investment is substantial. Many executives have reported that the benefits of Copilot far outweigh the costs, finding ROI with time savings and productivity gains becoming evident within the first week of use. The ability to quickly generate insights and streamline workflows makes Copilot a valuable asset for any organization.

 

Microsoft Planner Premium and Copilot Features

During the webinar, we also showcased how Copilot integrates with Microsoft Planner Premium. By referencing a statement of work, Copilot can create detailed project plans, complete with tasks and timelines. This feature simplifies project management, allowing teams to focus on execution rather than planning. The ability to add boards, buckets, and other features through Copilot further enhances project efficiency.

 

How to Use Copilot for Better Outcomes

One of the standout features of Copilot is its ability to adapt its behavior based on user preferences. For example, you can set Copilot to respond in a formal tone or switch to a more playful and humorous style. This flexibility allows users to tailor Copilot’s interactions to suit different contexts and audiences. During the webinar, we demonstrated how changing the behavior settings can make Copilot’s responses more engaging and relatable, such as referencing superheroes and adding a touch of humor.

 

Narrative Builder in PowerPoint

When harnessing the power of Microsoft Copilot in PowerPoint, users are gifted with a feature called Narrative Builder. This tool helps users create compelling presentations. By selecting a template and providing a subject matter, Copilot can generate a structured narrative and organize the content logically. Users can reorder topics, insert new ones, and even reference external documents like white papers stored on SharePoint. This feature streamlines the presentation creation process, saving time and ensuring that all relevant information is included.

 

The Who, What, When, Where, Why, and How of Copilot

To wrap up the webinar, we conducted a lightning round covering the essential aspects of Copilot:

  • Who uses Copilot? Anyone in marketing, sales, customer service, finance, data, IT, and more can benefit from Copilot.
  • What is Copilot? Copilot acts on Microsoft 365 applications and Microsoft Graph, leveraging AI to provide context-rich responses.
  • When should you use Copilot? Copilot is useful for various scenarios, from daily tasks to complex projects.
  • Where does Copilot work? It integrates with Microsoft 365 and can connect to external applications like Salesforce and Google.
  • Why should you get Microsoft Copilot? It enhances productivity, saves time, and provides valuable insights.
  • How does Copilot work? It uses AI and large language models to process and respond to user inputs, ensuring data security and privacy.
  • Where Can I get Microsoft Copilot? Partnering with organizations like Managed Solution simplifies access to the platform with customized deployment.

 

Learning More

For those interested in exploring Copilot further, we recommend visiting this copilot.cloud.microsoft. This site serves as a comprehensive lab for Copilot, offering a wealth of ideas and prompts to help you make the most of the tool. Whether you’re in human resources, finance, or any other department, you’ll find scenarios and prompts tailored to your specific needs.

Navigating your learning journey can be challenging, if you aren’t exactly sure what to look for, you can gain a comprehensive understanding of the platform by accessing our expert-guided walkthroughs available in our on-demand webinars.

 

The Art of Prompting

Effective prompting is key to getting the best results from Copilot. For example, a simple prompt like “write a blog post about sustainable practices in agriculture” will yield a response, but a more detailed prompt will provide richer, more relevant content. By specifying your expectations and excluding irrelevant information, you can guide Copilot to produce exactly what you need. This approach not only enhances the quality of the output but also saves time.

 

Managed Solution for Copilot Adoption

To support organizations in adopting Copilot, Managed Solution offers a comprehensive Microsoft Copilot for business adoption roadmap program. This 14-day program covers everything from general end-user prompting and adoption tactics to advanced capabilities like automation and chatbot development. Whether you need a full program or just specific modules, Managed Solution can tailor the training to meet your needs.

 

Conclusion

Our webinar highlighted the transformative potential of Microsoft Copilot benefits across various sectors. From enhancing data analysis in finance to streamlining business communication and project management, Copilot is proving to be an indispensable tool for modern businesses. As AI continues to evolve, investing in tools like Copilot will play a crucial role in driving efficiency, productivity, and innovation in the corporate world.

 

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Transforming Workflows with Microsoft 365 Copilot: A Deep Dive into Wave 2

As businesses increasingly prioritize AI-driven productivity, Microsoft 365 Copilot Wave 2 is now here to set the standard for integrating advanced AI into core business functions.

gif of confident business leader look to the future

Following its successful initial rollout, Copilot has enabled over 400 million users to optimize how they manage documents, data, and workflows. Wave Two of Microsoft 365 Copilot introduces groundbreaking updates that take this transformation to the next level.

If you’re a business leader looking to advance your organization with the power of AI, this blog will serve as a perfect outline to help you understand how you can do just that with Microsoft’s latest and greatest version of Copilot.

 

 

Table of Contents

  1. Key Enhancements
  2. Unified Web, Work, and Pages
  3. Advanced Integration Across Core Microsoft Applications
  4. Copilot Agents for Streamlined Workflows
  5. Continuous Evolution
  6. Preparing for the Future of Work with AI
  7. Final Notes

 

Copilot Wave 2: Key Enhancements to Accelerate Innovation

Wave Two represents a significant leap in the capabilities of Copilot, aligning tightly with the strategic needs of organizations seeking to maximize efficiency and harness AI for smarter decision-making. Below are the key advancements:

Unified Web, Work, and A New AI-Powered Knowledge Layer

Overview: Pages introduces a dynamic AI-driven workspace that unifies web content and internal work artifacts into a single, actionable canvas. This reimagined knowledge layer gives users the ability to turn unstructured data into actionable insights, enabling ideation and collaboration at scale.

Leadership Insight: For decision-makers, this feature presents the ability to quickly distill vast amounts of information, making strategic planning more data-driven and responsive.

Key Technical Advantage: Pages integrates across various Microsoft 365 applications, providing a seamless connection between external data (like market analysis) and internal resources (such as project plans), allowing IT leaders to make faster, more informed decisions.

Advanced Integration Across Core Microsoft Applications

Overview: Microsoft 365 Copilot now embeds deeper into essential tools like Outlook, Excel, and PowerPoint, enhancing everyday workflows without disrupting user experience.

Leadership Insight: New features such as Python integration in Excel allows organizations to run advanced analytics directly within the platform, while Narrative Builder in PowerPoint leverages AI to create data-driven presentations in a fraction of the time. Additionally, Prioritize My Inbox in Outlook uses AI to manage the flow of communications, filtering and flagging critical messages in real time.

Key Technical Advantage: These updates offer a tighter integration with existing processes, allowing technology leaders to drive operational efficiency by combining Copilot’s AI capabilities with their organization’s unique workflows and data.

Enterprise Orchestration: Copilot Agents for Streamlined Workflows

Overview: Copilot’s evolution into an enterprise orchestration layer addresses the need for smoother cross-application workflows. Siloed systems are now augmented by Copilot Agents, which automate complex business processes, such as project approvals, reporting, or resource allocation.

Leadership Insight: This orchestration reduces manual tasks and empowers technical teams to focus on strategic initiatives.

Key Technical Advantage: Copilot Agents enable seamless automation across multiple business systems, reducing inefficiencies and freeing up valuable IT resources to focus on innovation.

 

Continuous Evolution Through Data-Driven Insights

Microsoft 365 Copilot’s ability to learn and evolve from continuous customer feedback is a key differentiator in the market. Microsoft’s collaboration with nearly 1,000 organizations has led to over 700 product updates and 150 new features. The switch to GPT-4 ensures faster processing times, and improvements in user interaction have significantly enhanced satisfaction rates.

Key Technical Advantage: Copilot’s adaptability allows organizations to continuously refine their AI-driven processes, ensuring alignment with evolving business goals and technology requirements.

 

Preparing for the Future of Work with AI

gif of worker using AI for productivity at computer

As we look toward the future, the integration of AI within business operations will become   increasingly sophisticated and pervasive.

Microsoft 365 Copilot is at the forefront of this transformation, offering tools that not only enhance current workflows but also prepare organizations for the evolving landscape of AI-driven work.

Personalized AI Models for Business-Specific Needs

The future of AI in business lies in its ability to adapt to specific organizational needs. With these latest Microsoft Copilot updates is designed to integrate business-specific AI models, allowing companies to create highly personalized workflows.

Customization capabilities will ensure that AI tools are not just generic solutions but are tailored to address unique challenges and opportunities within each organization.

Enhanced Collaboration and Knowledge Sharing

AI will play a crucial role in breaking down silos and enhancing collaboration across departments and teams. With tools like Biz Chat, employees can interact with their entire organizational knowledge base, surfacing key insights that drive business strategy and innovation.

This level of connectivity ensures that valuable information is accessible to all, fostering a culture of continuous learning and improvement.

Strategic Decision-Making with AI Insights

The ability to make data-driven decisions quickly and accurately will be a defining feature of successful organizations in the AI era. Microsoft 365 Copilot’s advanced analytics and AI-driven insights enable leaders to distill vast amounts of data into actionable strategies.

Not only will this improve the speed and quality of decision-making but it will also ensure that strategies are grounded in real-time data and trends.

Continuous Evolution and Adaptability

One of the key advantages of using Microsoft 365 Copilot for business workflows is its ability to evolve based on continuous customer feedback. This iterative improvement process ensures that the tool remains aligned with the latest business needs and technological advancements.

As AI technology progresses, Copilot will incorporate new features and capabilities, ensuring that organizations are always equipped with cutting-edge tools.

Embracing a Digital-First Future

The shift towards a digital-first approach is inevitable, and AI will be at the heart of this transformation. Microsoft 365 Copilot provides the foundation for this shift, enabling organizations to streamline workflows, enhance productivity, and make more strategic, data-informed decisions.

By adopting these AI advancements, businesses can stay ahead of the curve and navigate the complexities of the digital landscape with confidence.

Competitive Edge

In focusing on the aspects listed above, your organization can leverage Microsoft 365 Copilot to not only meet current demands but also prepare for the future of AI-driven business. This proactive approach ensures long-term success and a competitive edge in an increasingly digital world.

 

Final Notes

Staying at the forefront of these AI advancements will enable your organization to harness Microsoft 365 Copilot Wave 2 to elevate productivity, streamline workflows, and make more strategic, data-informed decisions.

This new and improved version represents the next step in this journey, offering the tools necessary to meet the increasing complexity of today’s digital-first landscape. Embracing these innovations not only positions your company as a leader in AI adoption but also ensures you are equipped to tackle future challenges with agility and confidence.

Investing in these technologies today translates to a future of sustained growth, giving you a competitive edge in the rapidly evolving business environment.


At Managed Solution we take pride in delivering imperative news about all things Microsoft, AI Productivity tools, business innovation, and technology advancements. For more exclusive content and news be sure to subscribe to our newsletter here.

Simplified IT Management for Azure, Entra ID, O365, and Exchange

Companies everywhere seek simplified IT management for the robust IT infrastructures they rely on to remain competitive and efficient. Key components of this infrastructure often include Microsoft Azure, Entra ID (Formerly known as Azure Active Directory), Office 365 (O365), and Exchange.

While these tools provide tremendous benefits, managing them in-hoIT management blog featured photo man standing in front of data center use requires a significant investment in resources and expertise.

Here, we’ll walk you through how these tools integrate w

 

the benefits of partnering with experts to save time and optimize your ROI.

ith one another and simpler ways to manage them -- including

 

How These Tools Integrate

Azure, Entra ID (formerly known as Azure Active Directory), Office 365, and Exchange work together in a cohesive business environment to provide a comprehensive suite of services for productivity, collaboration, and identity management.

 

Azure

  • Role: Cloud platform offering a wide range of services, including computing, analytics, storage, and networking.
  • Integration:
    • Azure provides foundational infrastructure and platform services that can be leveraged by Office 365 and Exchange. It hosts applications, databases, and other services that businesses use daily.

 

Entra ID (Azure Active Directory)

  • Role: Identity and access management service.
  • User Management: Manages user identities, roles, and access permissions.
  • Integration:
    • Single Sign-On (SSO): Entra ID provides SSO across Azure, Office 365, and other SaaS applications, simplifying user access management.
    • Synchronization: Users can be synchronized from on-premises Active Directory to Entra ID for hybrid environments.
    • Security: Implements Multi-Factor Authentication (MFA), Conditional Access policies, and Identity Protection to secure user access.

 

Office 365

  • Role: Cloud-based suite of productivity tools including Word, Excel, PowerPoint, OneDrive, Teams, and more.
  • Integration:
    • Identity Management: Uses Entra ID for user authentication and authorization, ensuring secure access to Office 365 applications.
    • Collaboration: Office 365 applications are designed to work seamlessly together, allowing users to collaborate in real-time on documents, spreadsheets, and presentations.
    • Storage: Integrates with OneDrive and SharePoint for document storage and sharing, leveraging Azure's storage capabilities.

 

Exchange Online (part of Office 365)

  • Role: Cloud-based email and calendar service.
  • Integration:
    • Identity and Access: Uses Entra ID for managing user access to email and calendar services.
    • Productivity Integration: Integrates with other Office 365 applications like Outlook, Teams, and SharePoint to enhance productivity and collaboration.
    • Security and Compliance: Leverages Entra ID's security features to protect email communications and integrates with Azure Information Protection for email encryption and data loss prevention.

 

Workflow in a Business Environment

Efficient workflows and robust security are crucial for modern business success. Here’s a detailed look at how Azure, Entra ID, Office 365, and Exchange integrate to create a seamless and secure working environment:

 

User Authentication and Access

Employees log in to their devices and applications using their Entra ID credentials, which provides secure access to Azure services, Office 365 applications, and Exchange Online.

 

Collaboration and Productivity

Employees use Office 365 applications like Teams for communication, OneDrive for file storage, and SharePoint for document management, all of which are seamlessly integrated with Entra ID for identity management and Azure for backend services.

 

Email and Scheduling

Exchange Online manages email communication and calendar scheduling, accessible through Outlook. Entra ID ensures that only authenticated and authorized users have access to their mailboxes and schedules.

 

Security and Compliance

Entra ID enforces security policies such as MFA and Conditional Access, ensuring that all interactions with Azure, Office 365, and Exchange are secure. Azure Information Protection adds an additional layer of data security and compliance.

 

By working together, Azure, Entra ID, Office 365, and Exchange create a powerful and integrated ecosystem that enhances productivity, collaboration, and security within a business environment.

 

The Challenge of In-House Management

Managing Azure, Entra ID, O365, and Exchange in-house presents several challenges:

  1. Resource Intensive: Requires a dedicated, highly skilled IT team.
  2. Expertise Gap: Continuous learning and specialization are necessary to keep up with updates and best practices.
  3. High Costs: Significant financial investment in recruitment, training, and infrastructure maintenance.

Given these reasons, many businesses are turning to modern managed services providers (MSPs) to handle their IT management needs.

 

Benefits of Outsourcing IT Management

Outsourcing the management of Azure, Entra ID, Exchange, and Office 365 offers substantial advantages, enabling businesses to optimize their IT infrastructure while focusing on core operations. Here are the specific benefits:

 

Expansion of Capabilities

Bolster your team with certified professionals with extensive experience. Working with the right MSP means working with a team that stays up-to-date with the latest advancements and best practices.

This is because modern MSPs invest in ongoing training and certification for their teams, ensuring they have the knowledge to handle the latest updates and security features.

 

Optimized IT Spend

Outsourcing eliminates the need for recruiting, training, and maintaining a large in-house IT team, significantly reducing overhead costs.

Instead of wasting time & cost, you can leverage a top-tier provider to access scalable services that can be adjusted based on your organization’s needs, allowing for more efficient budget allocation.

 

Enhanced Security and Compliance

MSPs implement advanced security protocols and continuously monitor systems to detect and mitigate threats, ensuring your data remains secure.

With deep knowledge of industry regulations, MSPs help ensure your IT infrastructure complies with all relevant standards and requirements, reducing the risk of non-compliance penalties.

 

Improved Reliability and Performance

If your team has a limited bandwidth, it can be challenging to ensure your systems are operating correctly.

With regular maintenance and performance tuning, MSPs ensure your systems run efficiently and reliably with 24/7 monitoring and support. Ensuring that any issues are promptly addressed to minimize downtime.

 

The Managed Solution Advantage

We provide businesses with access to a breadth of knowledge and cutting-edge tools -- without the high costs of in-house management. For a comprehensive approach to IT management, tailored to your needs, here’s how we can help:

 

Expertized Efficiency

Our team comprises certified professionals who specialize in Microsoft technology. We stay updated with the latest advancements and best practices, ensuring your systems are always optimized and secure.

 

Maximized Revenue

By outsourcing your IT management to Managed Solution, you can significantly reduce the costs associated with hiring and training an in-house team.

Not only do we provide scalable solutions at incredible rates, but we tailor them to your specific needs. Allowing you to allocate resources more effectively, thereby increasing your organization’s overall revenue.

 

Proactive Management

With our proactive approach to IT management, your systems are monitored 24/7 to identify and resolve issues before they impact your business. Our preventive maintenance and timely updates keep your infrastructure running smoothly.

 

Safe and Secure

Protecting your data is our top priority. We implement robust security measures and compliance protocols to safeguard your information against threats and breaches.

 

Freedom and Growth

With Managed Solution handling your IT infrastructure, your internal teams can focus on core business activities and strategic initiatives, driving your business’s expansion and innovation.

 

Transform Your IT Management

Managing Azure, Entra ID, O365, and Exchange in-house is resource-intensive and requires significant expertise.

By leveraging the capabilities of an experienced, modernized MSP, your organization can optimize its IT infrastructure, ensuring it is secure, efficient, and scalable. Embrace the future of simplified IT management and experience the benefits of specialized support without the burdensome costs.

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San Diego Managed Services that Unleash Business Potential 

San Diego managed services providers Specializing in Microsoft Technologies

 

In today’s rapidly evolving business landscape, technology isn't just an asset—it's the cornerstone of success. For businesses in San Diego, partnering with a managed service provider (MSP) specializing in Microsoft technologies can be transformative.

Let's delve into why collaborating with a local San Diego MSP proficient in Microsoft solutions is pivotal for enhancing productivity, fortifying security, and propelling business growth.

 

Why Choose a Local San Diego MSP?

 

Local Expertise and Rapid Response Times

Managing IT infrastructure demands prompt action and a deep understanding of the local business ecosystem. San Diego MSPs offer the advantage of proximity alongside unparalleled expertise, ensuring swift resolution of issues with minimal disruption to operations.

 

Tailored Solutions for Diverse Needs

San Diego boasts a diverse business landscape—from burgeoning tech startups to established biotech enterprises—each with unique IT requirements.

An MSP specializing in Microsoft technologies can craft bespoke solutions tailored to the distinct needs of these industries, aligning IT infrastructure seamlessly with overarching business objectives.

 

The Microsoft Edge

 

Comprehensive Product Suite

Microsoft's suite of offerings—from Azure and Office 365 to Dynamics 365 and SharePoint—comprises robust solutions capable of revolutionizing business operations.

MSPs well-versed in these products can facilitate seamless integration and optimization, enabling businesses to harness their full potential.

 

Scalability and Flexibility

As businesses evolve, so do their IT needs. Microsoft technologies, renowned for their scalability, can grow in tandem with enterprises.

A proficient MSP ensures seamless scalability, empowering businesses to adapt to market dynamics without the hassle of frequent hardware upgrades or software license changes.

 

Enhanced Security and Compliance

In an era of escalating cyber threats, security is paramount. Microsoft's formidable security features, complemented by local MSP oversight, provide robust protection for data and IT systems.

Moreover, adherence to industry regulations is streamlined as Microsoft products inherently meet many standards—an aspect efficiently managed and maintained by knowledgeable MSPs.

 

 

What to Look for in a San Diego MSP

 

Certified Microsoft Partnership

Prioritize MSPs with Microsoft certification. This credential underscores their expertise, guaranteeing quality service, access to the latest technology updates, and adept management of your IT infrastructure.

 

Proactive Support and Maintenance

Opt for MSPs offering proactive support with stringent service level agreements (SLAs). Round-the-clock monitoring services and minimal downtime assurances ensure swift issue identification and resolution, safeguarding uninterrupted business operations.

 

Strong Customer Focus and Transparent Communication

Exceptional MSPs prioritize customer service and uphold transparent communication channels. Regular network status updates, prompt IT issue resolutions, and transparent pricing devoid of hidden charges are hallmarks of reliable MSP-client relationships.

 

Choosing the right MSP in San Diego specializing in Microsoft technologies is paramount for unlocking advanced IT solutions that drive efficiency and growth. Such collaborations empower businesses to focus on core competencies while entrusting the intricate realm of IT to seasoned professionals.

 

Whether enhancing IT infrastructure, fortifying security, or driving innovation through technology, Managed Solution stands as a steadfast ally in navigating the digital landscape.

For businesses poised to elevate their technology strategy, selecting a San Diego managed service provider steeped in Microsoft technologies marks the inaugural step toward transforming IT operations into a strategic business asset.

 

Here at Managed Solution we’re proud to say that we are able to meet these criterium and more to maximize the success of each and every client we work with.

Click the links below to learn more about our Managed Services and Microsoft Consulting services or click here chat with one of our experts here to begin your Digital Transformation journey with a provider who cares about your goals and has the resources and expertise to deliver.

 

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