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InstantOffice: The Modern, Managed Workplace
InstantOffice provides a secure, managed, all-encompassing, productivity environment at a bite-sized per user, monthly price.
InstantHardware: TABLET OR DESKTOP
Forget the headache of managing hardware costs and let us manage your hardware from implementation to end of life. InstantOffice provides a virtual desktop to enable your people to work from anywhere on any device, without compromising the integrity of the security of your organization.
InstantSoftware:
Empower your staff from anywhere at anytime with a full breadth of cloud based productivity tools based on the software needs of individual team members.
InstantSupport: 24/7 US BASED HELP DESK SUPPORT:
Help desk support, along with monitoring and management of all the infrastructure needed to keep your team productive and connected wherever their work takes them.
Per user, monthly pricing means we're ready to scale up and down with you at a moment's notice, making it easy to keep your business on track:
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Fully Managed Hardware, Software, Support
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Pay As You Go, Per User, Per Month
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Mobile User Management
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Leading Edge Compliance & Security
With InstantOffice your workforce will always have the latest secure, compliant productivity tools and support at their fingertips. Forget the headache of managing hardware costs and software licensing and order your ready to use workplace technology solution today.
GET STARTED FOR AS LITTLE AS $1,000 + USERS: 800-313-2109 
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5 Reasons to Break Up with Your Google Apps & Move On To Office 365
Valentine's Day is a time for love - and also a time for break ups.
Here are five reasons people are dumping Google Apps and switching to Office 365.
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Passwords.
Google's approach to logging in and managing various e-mail identities is complicated. To make matters worse, employees often have trouble telling whether they're logged in to the company's virtual e-mail system or their own personal Gmail account. Also, be prepared to be bombarded by ad-supported content. Text ads are Google's main business, so you're pretty much always looking at them. Some may be relevant, but many businesses will be wary about opening their private company e-mails to marketers, even if anonymously.
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Permissions in Projects/Scheduling.
Time and time again, this has been difficult to manage with Google Apps. Usually, it requires a third party plug-in. If your company is starting a new project that needs to be shared ASAP, good luck waiting for all those plug-ins to download.
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Google Docs.
Google Docs will not replace Microsoft Word when it comes to producing slick, professional looking documents. It can be difficult to format a document in Google Docs, which has very limited formatting capabilities. Often times, this means you have to format the document in word, and then upload it to Google Drive as a Word document. So why not skip the extra steps?
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Google Presentations and Connectivity.
Think your work is automatically safe in Google Drive? Think again. Connectivity can still be an issue, a scary prospect when Google Presentations freezes up in the middle of saving a document.Google Presentations does not have the same level of features as PowerPoint so design features are limited. This means if you want to really impress your boss with your next big presentation, you won't find the tools and features you need with Google Presentations. The good news is PowerPoint has endless features and options to help you nail that proposal.
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Google Spreadsheets.
Data entry in Google Spreadsheets can be buggy with lines disappearing without warning. Functionality can be complicated. Even simple formatting can be difficult. Fans of Microsoft Excel, prepare to be disappointed."I once worked on a project at work for about 4 hours, inputting information and employee names into a Google Spreadsheet. I shared it with my boss after telling her I had finished the project. When I went into work the next day, more than half of the information I had put in got deleted through no fault of my own - meaning I had to redo more than half of the project and waste about half of my day (thanks Google)."
Breakups aren't always easy, but sometimes you just have to let them go (we're looking at you Google Apps).. eat chocolate and try
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Boost law firm productivity with Matter Center for Office 365
We are pleased to unveil a preview version of Matter Center for Microsoft Office 365 at the International Legal Technology Association (ILTA) annual conference in Nashville, Tennessee. Matter Center for Office 365 is a powerful documentation management and collaboration solution specifically catered toward law firms and law departments.
Working seamlessly with Office 365, Matter Center offers those in the legal profession a way to intuitively find and organize files without leaving the familiar productivity tools they use the most—namely Microsoft Outlook and Word. Matter Center for Office 365 enables professionals to quickly locate and collaborate on legal matters from virtually anywhere, anytime—from any device. In essence, a one stop shop for all your document collaboration and management needs.
Matter Center is the product of months of collaboration between our Legal and Corporate Affairs (LCA) group, outside law firms, and Office 365 product engineering teams. We are excited to have built the solution by using the cloud app model for Office 365, enabling Matter Center to expose rich document management, search and collaboration features directly through Word and Outlook. For external sharing and collaboration scenarios, Matter Center integrates with OneDrive for Business to maintain the ‘legal briefcase’ lawyers are familiar with.
The Matter Center experience
We made Matter Center easy to navigate, delivering a consistent experience across your productivity tools. For example, you can search and find matters and related documents directly within Outlook, and track or pin frequently used ones as well.
Search and find matters or documents inline, or pin them for quick access directly from an email in Outlook
You can also file email or email attachments to a matter directly from the Matter Center app within Outlook.
File email or email attachments directly to matters from Outlook
Matter Center is also accessible directly from Office 365.
Matter Center landing page in Office 365
Matter Center delivers numerous benefits for legal professionals
Legal briefcase in the cloud. Matter Center integrates with OneDrive for Business. That means you get 1 TB of individual storage and a personal briefcase that automatically synchronizes your documents across all of your devices, and can be accessed online or offline.
Get more work done together. Gone are the days of emailing multiple versions of the same document. Securely share your files with others, both within and outside of your firm. With Matter Center, you can work simultaneously on your documents with other attorneys, using the automatic version control to quickly and easily track changes.
Robust matter and document search. The powerful integration between Outlook, Word, and Office 365 enables you to easily search and find matters or related documents directly in the familiar interfaces of Word or Outlook. You can effortlessly track or pin frequently used documents or matters, as well as track just the most recent documents or matters.
Secure access and permission control. With Matter Center for Office 365, you can grant or exclude your user’s access to a matter. All of the subsequent documents associated with the matter will inherit the same permissions, thereby reducing concerns about ethical walls and data leakage.
Reduced overhead and increased billable time. With Matter Center’s seamless experience, you reduce the amount of administrative resources needed to support a document management system, enabling you to spend more time working directly with clients, building lasting client relationships, and most importantly, providing a positive customer experience for your clients.
Matter Center also caters to the needs of IT professionals
Confidently move to the cloud. Matter Center offers a way to begin your journey to the cloud at a lower cost and reduced risk, enabling you to maximize the ROI on your existing infrastructure with enterprise-grade security, management, and administrative controls.
Deploy based on your terms. Matter Center can be deployed in the cloud, in a hybrid scenario, or as a part of an on-premises Microsoft SharePoint environment based upon a firm’s needs and existing infrastructures.
Maximize ROI on existing IT investments. Adding Matter Center to an existing on-premises solution such as SharePoint and Exchange will help you to realize greater value as a unified productivity platform.
Built on an industrial strength platform. Matter Center includes enterprise-grade security, management, and administrative controls, and is compliant with multiple industry standards. Permission control and taxonomy are centrally managed and applied automatically; legal professionals don’t interact with the back-end settings.
Always up to date. Deploying Matter Center in the cloud, reduces the cost and time of upgrades and migrations as Office 365 is always up to date. No patches or software upgrades are necessary, and Microsoft adds new value and capabilities on a monthly basis.
Higher-adoption rates. Matter Center has an intuitive interface, simplifies processes, and can be accessed directly from Microsoft Office products that are used every day. This tool satisfies the most important needs of users, while reducing training and support efforts.
We are excited to bring Matter Center for Office 365 to market in the near future, and look forward to helping legal professionals change the way they work.
Matter Center is currently available in a limited preview, and interested customers should visit http://microsoft.com/MatterCenter to learn more about signing up for our beta program.
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What is PSTN calling?
Cloud PBX with PSTN calling lets you connect your organization to the Public Switched Telephony Network (PSTN) and provides your users with a primary phone number in Skype for Business so they make and receive phone calls.
Users assigned phone numbers in Skype for Business Online can make and receive phone calls using Skype for Business IP phones, PCs and mobile devices. And, in case of emergencies, users can call 911 for help. To see how emergency calling works, see What are emergency locations and addresses?.
To get these phone numbers for your users, you can search for and reserve phone numbers from Office 365 or you can transfer your existing phone numbers from another service provider or carrier. See Getting phone numbers for your users and Transfer phone numbers over to Skype for Business Online for how to start getting phone numbers for your users.
For PSTN calling, users can be assigned subscription-based plans for local (US domestic) calling only or local (US domestic) and international calling. See, Skype for Business Online licensing overview for details on licensing with PSTN calling.
IMPORTANT: At this time, PSTN calling is only available to organizations that have an Office 365 billing address that is based in the U.S.
Setting up PSTN calling for your users
IMPORTANT: For you to see the Voice option in the left navigation in the Skype for Business admin center, you must purchase at least one Enterprise E5 or Cloud PBX license and a voice calling plan.
Setting up PSTN calling is easy. There are five simple steps:
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Purchase and assign an Enterprise E1, Enterprise E3, or Enterprise E5 license to your users. See, Assign or unassign licenses for Office 365 for business to assign your Office 365 licenses.IMPORTANT: You can use Skype for Business Online Standalone Plan 2 instead of an E1, E3, or E5 license but you can't use Skype for Business Online Standalone Plan 3.
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Purchase and assign Skype for Business Online licenses to your users. See, Skype for Business Online licensing overview for more details on Skype for Business Online licensing options.If you are using an:
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Enterprise E5 license for your users, you need to only purchase and assign a PSTN voice calling plan. Cloud PBX is included in the Enterprise E5 license.
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Enterprise E1 or Enterprise E3 license for your users, you will need to purchase and assign a Skype for Business Cloud PBX add-on and then assign a PSTN voice calling plan to your users.
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Get your phone numbersYou get the phone numbers for your users by either getting new phone numbers from Office 365 or use the phone numbers that you already have from your phone service provider or carrier.
To get phone numbers for your users, see:
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Add emergency addresses and locations for your organizationBefore you can assign a phone numbers to users, you must have created at least one emergency address and if you need to, add an emergency location or locations. Emergency locations are associated to an emergency address to give a more exact location of a user within a building. See Add or remove an emergency address for your organization and Add or remove an emergency location for your organization to get details for adding emergency address and locations.
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Assign a phone numbers to your usersThe last step is to assign phone numbers to users. While assigning a phone number to a user, you must associate an emergency address. See Assign, change or remove a phone number for a user to get details on assigning a phone number to a user.
What else do you need to know?
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If you are going to use the existing phone numbers your already have, you will need to create a "port order". If you have 999 or fewer phone numbers, you can use the New Local Number Port Order wizard in the Skype for Business admin center. See Transfer phone numbers over to Skype for Business Online to get the details on transferring those phone numbers. If you have more than 999 phone numbers that you need to transfer, you will need submit a service request to get all of these phone numbers moved over to Office 365. See, Manually submit a port order request for details on doing this.
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You can't transfer toll-free numbers or phone numbers used for data such as those phone numbers that are associated with a DSL line.
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An emergency address is often referred to as a civic address, street address, or a physical address. It is the street or civic address of a place of business for your organization.
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Emergency locations aren't validated, only emergency addresses are.
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CAUTION:
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Maximize opportunities to win and keep customers
In an increasingly connected world, a customer’s experience matters now more than ever and maintaining your reputation is vital. As your customer base grows and staying connected with customers becomes more challenging, are you certain you’re making the most of your opportunities? What can you do to anticipate your customers’ needs so they don’t have an experience that sends them off to check out the services of one of your competitors?
Since your business already runs Microsoft Office 365, you are familiar with the value that Office 365 brings to your organization. What you may not know is that when you add Microsoft Dynamics CRM Online, you extend that tool to get a complete solution that keeps your business in tune and engaged with your customers.
By adding Dynamics CRM Online, you:
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Make it easy for everyone in your organization to get the information they need to deliver great customer experiences.
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Boost productivity by empowering your sales and service employees to do their best work from virtually anywhere.
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Get visibility into your organization to make informed decisions and grow your business.
You’ll find that the simplicity and affordability of the combination of Office 365 and Dynamics CRM Online makes a critical business solution attainable and adaptable for any sized business. Best of all, you can move at your own pace and use only the elements that you need. Its enterprise-class cloud infrastructure, maintained by Microsoft, keeps your business secure and reliable with minimal technology support.
Get Started Now
Businesses who are up and running on Office 365 + Dynamics CRM Online never look back—enjoying gains in productivity and sales, and the competitive advantage from customer service excellence.
Contact us today 800-257-0691 to learn more about how you can use Office 365 + Dynamics CRM Online to shift your focus back on the things that matter most to your business.
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Are my documents safe in Office Delve?
Yes, your documents are safe. Delve never changes any permissions. Only you can see your private documents in Delve.
Also, other people can't see your private activities, such as what documents you've read, what emails you've sent and received, or what Lync conversations you've been in. Other people can see that you've modified a document, but only if they have access to the same document.
What you see in Delve is different from what other people see. You can see your private documents and other documents that you have access to. Other people can see their documents and documents that they have access to.
Who can see my documents?
You're always in control. Only you can see your private documents in Delve, unless you decide to share them. Your private documents are marked with a padlock and the text. Only you can see this.
NOTE: The padlock on the card is currently only available if your organization has opted in to the First release program.
You can see who has access to a specific document from within Delve, and you can also share the document with others.
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Click the Who can see this? button on the content card:
You can also stop sharing a document to prevent people from seeing it.
Who can see attachments?
When you or others share a document as an attachment in email, only people in the email conversation will see that document in Delve.
Attachments are marked with a paper clip on the content card.
Who can see the documents on a board?
Boards are open to everyone in your organization. You and others can see, add documents to, remove documents from, or follow any board in Delve.
However, if a board has documents that you don't have access to, those documents will not show up for you. If you create a board and add documents that only you or a few people have access to, no one else will see the documents, but they can see the board name.
How can I share documents with others?
To make Delve a great experience for everyone in your network, it's important that you and your colleagues store and share your documents where Delve can get to them: in OneDrive for Business or in Sites in Office 365.
How can I keep a document private?
If you want to keep a document private, store it in OneDrive for Business and choose not to share it. These documents will not show up in Delve for other users. Your private documents are marked with a padlock and the text Only you can see this.
Documents that aren't shared, are marked with a padlock and the text Only you in the Sharing column in OneDrive for Business.
If you want, you can always share the document with others later.
My private document has 7 views in Delve – does that mean that 7 people viewed it?
No. If your document is stored in OneDrive for Business and you haven’t shared it with other people, or if it's stored in another private location, only you can see the document in Delve. 7 views for a private document means that you opened it 7 times.
NOTE:If your organization has opted in to the First release program, you'll see the padlock icon and no view counts on private documents.
Can other people see what documents I’ve viewed?
No, no-one can see which documents you’ve opened and viewed in Delve.
If you’ve made changes to a document, other people can see that you modified the document, but only if they have access to the same document.
Can I turn off Delve?
If your organization uses Delve, you can’t turn off Delve completely, but you can choose to not share your activity. You will still be able to use Delve to see other users' profile information.
What does it mean to "share my activity"?
The Office Graph – the “brains” behind Delve - collects and analyses signals that you and your colleagues send when you work in Office 365. For example, when you and a colleague modify or view the same document, it’s a signal that you’re likely to be working together. Other signals are who you've shared a document with, which distribution groups you're a member of, who your manager is, and who has the same manager as you. Delve uses the signals to show you and others the documents that are likely to be relevant to you. These signals are what we call public activities, and it's these activities you share with others when you use Delve.
Other activities are private, and are never shared. Examples of private activities are what documents you’ve read, what emails you’ve sent and received, or what Lync conversations you’ve been in.
Remember that Delve never changes any permissions. You and your colleagues only see documents that you already have access to. Only you can see your private documents in Delve.
What happens if I choose to not share my activity?
If you choose to not share your activity, other people will not see any documents when they go to your page in Delve, but they can still see your profile information, such as your name, and contact information.
Your activities will not be used to personalize Delve for others. Your documents can still appear in Delve (in other places than your person page) for people who have permissions to view them, just like these people would find your documents if they searched for them in SharePoint Online.
If you choose to not share your activity, you will not be able to see other people’s activities or documents in Delve, but you can still see their profile information.
To turn off sharing
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In Delve, go to Settings
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Select Sharing activity > Don’t share my activity.
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Click OK to save the changes.
NOTE: It can take up to a week for all changes to take effect.
What happens if others have Delve and I don’t?
Delve users in your organization who already have access to your documents in Office 365, can see your documents in their Delve, even if you don't have Delve yourself.
If you want to prevent your documents from showing up on your person page in Delve for other Delve users, you can choose to not share your activity. If you don't have Delve, you can do this from your Profile page in Office 365:
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To go to your Profile page, select your picture in the Office 365 header, and then select About me.
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On your profile page, select Settings.
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Select Sharing activity > Don’t share my activity.
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Click OK to save the changes.
NOTE:It can take up to a week for all changes to take effect.
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Note takers rejoice! Take notes directly from a #Skype4B conversation by pressing Ctrl + N to open #OneNote. Conversation participants are automatically linked in the note for your reference.
More information on Skype for Business (Formerly Lync).
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Let’s face it, in today’s information age good things don’t remain a secret…at least for very long. Office 365, however has a feature in its repertoire that is somewhat of a hidden gem known as Apps for Office. While Apps for Office may not be a complete secret, it is one of the lesser known, lesser publicized capabilities in Office 365.
WHAT ARE APPS FOR OFFICE?
Taking a hint from successful mobile platforms with user-friendly app stores, Microsoft Apps for Office provides an improved experience within Office programs by integrating rich content and services from the web. Essentially, an app for Office is a webpage that is hosted inside an Office client application. Apps can be used to extend the functionality of a document, email message, meeting request, appointment or SharePoint site (see Apps for SharePoint).
THREE TYPES OF APPS:
USES & BENEFITS:
Apps for Office has a growing library of tools that can help with collaboration, visualization and productivity. For instance, get real-time updates and integration from LinkedIn in Outlook, or research information for a report directly in Word. One of the newest apps to hit the cloud is Power BI which helps you discover, analyze and visualize data like never before using Excel.
IT admins can create a company store and populate it with useful apps for their employees. Alternately, admins can turn off the public store so that employees can’t download apps from it.
FOR DEVELOPERS:
Microsoft Apps for Office provides a great opportunity to developers to reach millions of potential users. Apps can be built using technologies such as HTML5, CSS, JavaScript and REST. They can use Microsoft tools like Visual Studio, but they don’t have to. Similarly, they can run the apps on Microsoft’s Azure cloud back end, or Amazon Web Services if they prefer. Furthermore, it’s a consistent development platform across Office and SharePoint, making it easy for developers to create apps for different programs.
The fastest way to start creating apps is to sign up for Office 365 for developers. This customized subscription includes all of the resources you need to start building and testing:
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Office 365 Developer Site (customized for creating and testing apps).
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“Napa” Office 365 Development Tools (to create apps right within the browser).
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Office Professional Plus 2013
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Exchange Online
There are four distribution end-points for your apps:
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Office Store
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Apps for Office Catalog on SharePoint
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Exchange Catalog
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Network Shared Folder App Catalog
FUTURE OF APPS FOR OFFICE:
There is no doubt that Apps for Office has an arsenal of powerful tools. However, in order for this model to be successful end-users must first be aware that they are available and developers must continue to build more of them.
To learn more about Apps for Office or how Managed Solution can help increase your productivity tools, fill out the contact form to the right or call us directly at 800-550-3795.
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USES & BENEFITS:
