Artificial intelligence (AI) is revolutionizing various industries by offering innovative solutions and enhancing efficiency. In a study with IDC, new insights were uncovered around business value and help guide organizations on their journey of Artificial Intelligence transformation. The study found that for every $1 that organizations invest in generative AI, they’re realizing an average of $3.70 in return.
As today’s platform shift continues to gain momentum, seeing real-world AI use cases helps companies understand how to apply these advanced technology solutions to their business. Continue reading to explore real-world examples and impressive results showcasing AI’s impact across various business departments.
Before learning about how to work with AI, you may be interested in learning how it works with us. Artificial Intelligence operates through a combination of machine learning, natural language processing and neural networks. Here’s a brief overview of these key components:
Now that you have some insight into how this technology works, let’s look at some real-world applications of Artificial Intelligence in business and examine some key AI statistics from leading research firms:
Artificial Intelligence powered chatbots and virtual assistants are transforming customer service by providing instant, 24/7 support. For example, Air India uses Azure AI to manage 4 million customer queries, with 97% of sessions fully automated.
These tools are designed to efficiently manage a variety of routine inquiries that customers may have. By automating responses to frequently asked questions, they can quickly provide information on topics such as product details, service availability, and account management. This not only streamlines the communication process but also ensures that customers receive timely answers to their queries.
Intelligent customer service tools effectively address routine inquiries and resolve issues during customer interactions. They guide users through troubleshooting, complex processes, and provide step-by-step assistance, enhancing confidence and satisfaction. By offering prompt responses and reducing wait times, the overall customer experience improves and allow businesses to focus on more complex issues. The results lead to higher customer satisfaction and fosters a positive relationship between customers and businesses.
AI is revolutionizing sales by automating administrative tasks and providing valuable insights. For instance, Microsoft Copilot helps sales teams at Sandvik Coromant respond to RFPs 50% faster, saving them four hours each week. This efficiency allows sales professionals to focus more on building relationships and closing deals.
Real-world examples like this demonstrate how AI can streamline sales workflows, boost efficiency, and ultimately increase revenue. In fact, a McKinsey study found that companies using AI in sales can increase leads and appointments by over 50%.
Moreover, internal data from Microsoft's sales team reveals that regular use of Copilot led to a 9.4% higher revenue per seller for one business group. This data, based on 687 sellers of Microsoft 365 Copilot from January to June 2024, underscores the significant impact of AI on sales performance.
In finance, AI is used for tasks like revenue prediction, anomaly detection, and invoice automation. Microsoft's finance team has reduced reconciliation times by 50% and expense report volumes by 70% using AI. These efficiencies lead to faster cash flow and reduced risk.
The financial sector is at the forefront of AI adoption, with the industry investing an estimated $35 billion in AI in 2023 alone. These tools process transactions 90% faster, improve customer service, and enable smarter trading strategies. By 2030, AI in finance is expected to generate over $1 trillion in global savings and revenue. Recent findings have also shown how Artificial Intelligence can reduce financial forecasting errors by 30-50%.
For a comprehensive understanding of how Microsoft Copilot can revolutionize financial operations, we invite you to watch our webinar recording on Copilot in Finance. This session provides a full walkthrough of the program's capabilities, showcasing how Microsoft Copilot can transform financial processes and drive significant business value.
AI enables personalized marketing by analyzing customer behavior and preferences. Coca-Cola uses Azure OpenAI Service to develop innovative marketing campaigns and improve workplace productivity. This leads to more targeted advertisements and enhanced customer engagement.
The impact of AI in marketing is substantial. According to Gartner, with the help of this technology, marketing can increase campaign ROI by up to 30%. Additionally, more than 80% of marketers worldwide integrate some form of AI into their online marketing activities. These tools help marketers personalize the customer journey across different channels, with 88% of marketers reporting improved personalization. Furthermore, 52% of U.S. marketers using AI tools in their projects cite improved speed and workflow efficiency as leading benefits.
These are just some of the statistics that highlight the transformative potential of AI in marketing, enabling businesses to create more effective and engaging campaigns. By leveraging AI, companies can not only enhance their marketing strategies but also drive significant growth and customer satisfaction.
Artificial Intelligence is revolutionizing HR by automating tasks like resume screening and employee onboarding. Microsoft HR has transformed its support for over 190,000 employees across 109 countries using Microsoft Copilot.
Despite having a robust technical setup, many processes were manual, relying on a fragmented ecosystem of tools. Anchored in People Vision 2030, Microsoft HR embarked on a journey to build a top-notch HR Tech ecosystem, leveraging AI to streamline functions and provide valuable insights.
Key use-cases include the AskHR Virtual Agent, which helps employees find answers on their own, advanced data analysis for faster report creation, and assisted candidate engagement to streamline hiring. The early results were promising: resolution times have dropped by 7%, job satisfaction for agents using Copilot has increased by 16%, and 27% of HR inquiries are now handled by the AskHR virtual agent, freeing up time for more complex tasks.
Additionally, Softchoice leverages the advanced capabilities of Microsoft Copilot to significantly enhance its content creation processes. By integrating this innovative tool into their workflow, Softchoice has been able to reduce the time spent on generating high-quality content by as much as 70%. This remarkable efficiency not only streamlines the content development phase but also accelerates the overall customer journey.
The use of Microsoft Copilot allows Softchoice to automate various aspects of content creation, such as drafting, editing, and formatting. This automation minimizes the manual effort required from team members, enabling them to focus on more strategic tasks that require human insight and creativity. As a result, the team can produce a larger volume of content in a shorter timeframe, ensuring that customers receive timely and relevant information.
Moreover, the speed at which content is created directly impacts the customer experience. With faster turnaround times, Softchoice can respond more quickly to customer inquiries, provide updated resources, and deliver tailored solutions that meet the evolving needs of their clients. This agility not only enhances customer satisfaction but also fosters stronger relationships, as clients feel valued and understood.
AI assists legal departments by automating routine tasks and improving efficiency. DLA Piper uses Microsoft Copilot to expedite contract reviews and provide quicker legal guidance. This helps legal teams manage growing workloads and complex regulatory landscapes.
Real-world examples like this show how AI can transform legal operations, reduce turnaround times, and improve accuracy. According to a report by Accenture, AI can reduce legal research time by up to 90%. In fact, the adoption of AI in the legal field is growing rapidly.
About 65% of law firms believe that adopting AI can make their tasks quicker, and 64% of lawyers think AI improves their efficiency at work. However, currently, only 26% of law firms use AI, though more than half (53%) plan to invest in AI technology in the future. AI-powered legal tech can help law firms reduce their costs by approximately 50%. Additionally, AI can help reduce the time lawyers spend on routine tasks by up to 20%.
Automation and Intelligent tools facilitate rapid responses and swift data retrieval during electronic discovery procedures, significantly increasing productivity. A Gartner survey reported that 30% of law firms noticed an increase in productivity since incorporating AI into their practices. By 2030, AI in the legal sector is expected to add significant value, with law firms benefiting from enhanced efficiency and reduced operational costs.
AI enhances IT operations by automating repetitive tasks and improving security. KPMG Australia is using Microsoft Azure OpenAI Service, Azure AI Search, and Microsoft 365 Copilot to perform advanced text analysis of dozens of client source documents. This allows them to identify full or partial compliance, or noncompliance, in a fraction of the time required for manual assessments.
Additionally, KPMG uses Microsoft 365 Copilot and GitHub Copilot to transform productivity and innovate in ways previously impossible. By leveraging these AI tools, IT departments can streamline operations, enhance security, and drive innovation.
Artificial Intelligence systems detect unusual patterns, flag potential security breaches, and automate responses to mitigate risks. By observing these use-cases, IT departments can understand how AI can enhance security, reduce manual workloads, and drive innovation.
The impact of AI in IT is significant. One study by IBM found that Artificial Intelligence can reduce the time to detect and respond to security breaches by up to 50%. AI can also play a crucial role in enhancing IT service management, with AI-powered tools improving incident management and reducing downtime by up to 60%.
AI can optimize IT asset management, leading to better resource utilization and cost savings. These stats highlight why so many IT Services providers like Managed Solution leverage AI to achieve greater efficiency and effectiveness for the organization’s they partner with.
AI is a game-changer that brings countless benefits across various industries. By leveraging the right Artificial Intelligence solutions, businesses can boost efficiency, make smarter decisions, and drive innovation. Real-world use cases, like those we've explored, provide valuable insights into how AI can be effectively applied, helping companies grasp its potential and implement it in their operations.
As these powerful tools continue to evolve, their applications to business will only continue to advance, offering even more opportunities for growth and transformation. Whether you're just starting to learn about AI or exploring how to implement it, Managed Solution is here to support your journey. Chat with and expert about unlocking the full potential of AI to drive your business forward.
Microsoft has announced new Microsoft Copilot pricing updates, introducing greater flexibility while reflecting a premium for monthly payment options. These updates, effective December 1, 2024, and April 1, 2025, are part of the company’s commitment to align AI solutions with diverse business needs. If you're planning your AI budget, here's a detailed look at how the latest changes in Microsoft Copilot pricing can impact your strategy.
Microsoft Copilot is a subscription-based AI solution integrated with Microsoft 365, offering businesses AI-driven tools to streamline operations and boost productivity. With the upcoming changes, organizations now have more flexibility to tailor their Copilot pricing plans to fit their operational and financial needs.
Until now, Microsoft Copilot pricing was structured around standard subscription models, which included:
New Commerce Experience Pricing or NCE Pricing, is a Microsoft initiative aimed at simplifying and standardizing the purchasing process for their cloud services. The NCE pricing changes refer to updates in the pricing structure for subscriptions under this model to ensure businesses can maintain flexibility while planning their IT budget.
These Microsoft Copilot updates reflect a shift towards balancing flexibility with cost-effectiveness:
Understanding how Microsoft Copilot pricing is changing in December 2024 and April 2025 can provide your business with the insights needed to evaluate and implement this cutting-edge AI technology. Here’s what you need to know:
Is Copilot Worth It for Your Business?The updates to Copilot pricing highlight an important question: Is Copilot worth it? For organizations looking to leverage AI tools like Microsoft Copilot, the answer often depends on their goals for collaboration, productivity, and cost management.
By choosing the right Copilot pricing plan, businesses can streamline operations, reduce manual workloads, and unlock new efficiencies. For example:
Investing in AI solutions that align with your AI budget can drive measurable outcomes, making the premium on flexible payment plans a worthwhile consideration.
Selecting the best Microsoft Copilot pricing plan requires a careful review of your goals. Here's some tips to help you decide:
By carefully evaluating these factors, you can choose a pricing plan that aligns with your business goals and financial strategy. If you need more personalized advice, feel free to reach out to a Microsoft partner or consultant.
At Managed Solution, we help businesses with AI technology implementation to ensure their IT investments deliver maximum ROI. Whether you're evaluating if Copilot is worth it for your business or planning your AI budget, our team is here to navigate the complexities and help you achieve your goals with confidence.
Looking to get started with Microsoft Copilot? Explore our exclusive Copilot Offers to unlock the full potential of AI and drive your business forward.
Contact us today to discuss how these pricing changes could impact your organization and how to optimize your AI budget for success in 2024 and beyond.
The connection between a business's technology infrastructure and its ROI has never been stronger. For example, advanced analytics and automation tools are proving to save companies millions by optimizing operations and uncovering growth opportunities. This growing reliance on technology has made the partnership between Chief Financial Officers (CFOs) and Chief Information Officers (CIOs) vital. Artificial Intelligence (AI) is acting as a game-changer in this dynamic, fostering deeper collaboration and aligning financial goals with technological strategies. Here's how AI is revolutionizing the CFO-CIO relationship to drive business success:
AI provides leadership with advanced analytics and real-time data insights, enabling more informed decision-making. CFOs can use AI tools such as AI-driven financial forecasting and risk management tools offer precise predictions and scenario analyses. These tools can analyze vast amounts of financial data, identify trends, and provide actionable insights that help CFOs make better strategic decisions. For example, AI can predict cash flow issues before they arise, allowing CFOs to take proactive measures.
CIOs benefit from AI's ability to optimize IT operations and infrastructure. AI can monitor system performance, predict potential failures, and recommend maintenance schedules, ensuring that technology investments are both efficient and effective. This alignment of financial and technological insights ensures that both Chief Financial and Information Officers are working towards common goals.
AI automates routine tasks and processes, freeing up time for both Financial and Technology leaders to focus on strategic initiatives. For instance, AI-powered financial software can handle everything from invoice processing to compliance checks, reducing the burden on finance teams. This automation not only increases efficiency but also reduces the risk of human error, ensuring more accurate financial records.
Similarly, AI-driven IT management tools can automate network monitoring and cybersecurity measures. These tools can detect and respond to threats in real-time, reducing the risk of data breaches and ensuring the security of sensitive financial information. By automating these routine tasks, CIO AI integration enables greater innovation by supporting the implementation of new technologies that drive the organization's strategic objectives.
AI enhances FP&A by providing accurate and timely data, which is crucial for budgeting, forecasting, and financial planning. Financial Leaders can leverage AI to gain deeper insights into financial performance, identifying areas of strength and weakness. CFO AI tools can also help create more accurate budgets and forecasts by analyzing historical data and identifying patterns that may not be immediately apparent.
CIOs can use these insights to justify technology investments and demonstrate their impact on the bottom line. For example, AI can help CIOs identify which IT projects are delivering the highest return on investment, allowing them to allocate resources more effectively. This alignment ensures that both financial and technological strategies are in sync, supporting the overall goals of the organization.
FP&A is being transformed by Artificial Intelligence by delivering precise, timely insights that empower leaders to make data-driven decisions. To explore how these advancements can elevate your financial strategies, join us on December 12th at 9am PT for our webinar, "Copilot for Finance: Strategic Budget Planning for 2025." Discover how to harness Copilot Wave 2 for tasks like automated data insights, scenario planning, and more, enabling a comprehensive, agile budgeting approach. Gain tools to align financial and technological goals, ensuring your organization is positioned for success in the year ahead.
AI helps in identifying and mitigating risks more effectively. For CFOs, AI in finance use-cases can detect anomalies in financial transactions and ensure compliance with regulatory requirements. AI-powered tools can monitor transactions in real-time, flagging any suspicious activity and reducing the risk of fraud. These tools can also help CFOs stay up to date with changing regulations, ensuring that the organization remains compliant.
For CIOs, AI enhances cybersecurity measures--protecting sensitive financial data from breaches. AI can identify potential vulnerabilities in the IT infrastructure and recommend measures to address them. This collaborative approach to risk management strengthens the overall security posture of the organization, ensuring that both financial and IT systems are protected.
AI fosters a culture of collaboration between CFOs and CIOs by aligning their goals and strategies. With AI-driven insights, both executives can work together to prioritize projects that deliver the highest value to the organization. For example, AI can help identify which technology investments will have the greatest impact on financial performance, allowing both leaders to make more informed decisions.
This strategic alignment ensures that technology investments are not only cost-effective but also drive business growth. By working together, CFOs and CIOs can ensure that their strategies are aligned, supporting the overall goals of the organization and driving long-term success.
AI tools facilitate better communication and transparency between CFOs and CIOs. Dashboards and reporting tools provide a unified view of financial and IT metrics, making it easier to track progress and identify areas for improvement. These tools can also help CFOs and CIOs communicate more effectively with other stakeholders, ensuring that everyone is on the same page.
This transparency fosters trust and ensures that both parties are on the same page. By providing a clear view of financial and IT performance, AI helps CFOs and CIOs work together more effectively, driving better outcomes for the organization.
The integration of AI is revolutionizing the way CFOs and CIOs collaborate, driving efficiency, innovation, and strategic alignment. By leveraging AI, these executives can transform their relationship from one of functional silos to a dynamic partnership that propels the organization forward. As AI continues to evolve, the CFO-CIO partnership will only grow stronger, paving the way for a more agile and resilient business.
Hey Business Leader, there’s more power at your fingertips than ever before—here’s how to harness it.
Modernization looks different for every business, and today’s leaders are eager to understand what that means for their companies and their roles within them. One thing is for certain: AI and automation are at the forefront of this conversation for every leader, but there’s much more than meets the AI, if you will.
Today, we’ll explore the hidden superpowers lying at the intersection of Artificial and Emotional Intelligence for leadership. Moreover, we’ll look at how embracing tech innovation and fostering connections enables leaders to unlock new potential and drive meaningful change.
1. CEOs Growing Interest in AI
2. Implementing Automation in Business
3. Challenges and Solutions in Implementation
4. The Impact of Remote Work and Technology
5. Building a Community and Culture
6. The Role of Business in the Community
7. The Future of Technology and Business
Automation and advanced technologies are no longer confined to IT departments—they’ve become critical tools for scaling businesses and improving efficiency across the board. CEOs now see these tools as drivers of strategic outcomes rather than back-office functions. The ability to analyze data, streamline operations, and make smarter decisions faster has piqued the interest of many top executives.
With these technologies, business leaders have a powerful opportunity to implement continuous improvement across every facet of their operations. From predictive analytics to automating routine tasks, these tools enable companies to adapt quickly in a competitive market, making them crucial parts of a CEO’s toolkit for success.
As advanced technologies become more accessible, many CEOs are asking how they can integrate these innovations into their business models. These tools help leaders make better decisions by analyzing centralized data, transforming it from disparate systems into actionable insights that guide business strategies.
The key to successful implementation lies in understanding both the technology and the business itself. IT leadership must identify gaps and opportunities where these tools can provide value. This is why it is essential for CEOs to maintain a close connection to their IT teams, as this alignment ensures that solutions are tailored to the company’s unique goals.
When business needs are clear, the right technology solutions emerge—whether that’s automating customer service, optimizing supply chains, or enhancing marketing efforts.
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Trusted technology partners can help navigate the complexities of integration, ensuring businesses implement the right solutions for their unique challenges. When leadership lacks clarity, finding the right solution becomes more challenging. Each company’s culture, vision, and processes are different, and the leadership’s ability to articulate these specifics can make or break an implementation. CEOs who invest time in understanding their technological needs set their businesses up for success. For more insights, check out our very own CEO, Sean Ferrel share his take in this episode on the Conscious Curiosity SD Podcast, where he highlights many of the points discussed here such as AI Implementation, Cybersecurity, Community Building and so much more. |
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With the rise of advanced technologies, cybersecurity has become more critical than ever. Cybercriminals are now using sophisticated tools to launch more advanced attacks, often targeting smaller businesses to access larger networks.
Here it's important to understanding that these technologies are not just about efficiency--they are also key elements in protecting their business. Advanced tools can detect and respond to cybersecurity threats faster than any human can, identifying vulnerabilities and fixing issues before they become major problems.
By integrating AI-driven cybersecurity solutions, businesses can protect their data, safeguard their operations, and maintain customer trust. Sign up for our upcoming webinar here to learn more about the how's and why's of AI and Cybersecurity.
The shift to remote work has permanently changed the IT landscape. Remote support has become more efficient and cost-effective, enabling businesses to provide seamless assistance to employees regardless of location. Managed IT services ensure that companies maintain security and compliance standards while supporting a nationwide workforce. Managed IT services provide a proactive approach to compliance audits and monitoring.
They also have access to resources with specialized skill sets. According to ISC2’s 2023 Cyber Workforce Study, 67% of organizations have a shortage of needed cybersecurity staff, and 92% have a skills gap in cybersecurity1. Managed IT services help bridge these gaps, ensuring companies maintain security and compliance standards while supporting a nationwide workforce1.
With remote work on the rise, CEOs must consider how automation and advanced technologies can optimize their IT operations. Companies with a national footprint are better positioned to support their employees and clients across the country, ensuring they remain competitive in an increasingly digital world.
While technology is advancing rapidly, the human aspect of business remains just as important. CEOs must balance technological innovation with emotional intelligence (EQ) to foster a strong sense of community within their organizations. Even as automation increases workplace efficiency, human connection is crucial to building resilient teams.
Creating a sense of safety and community, both internally and externally, strengthens business relationships. Technology can help facilitate this, but it’s the leadership’s understanding of emotional intelligence and human capacity that drives real success. Building a culture of openness, empathy, and collaboration allows businesses to thrive in the digital age.
Furthermore, as businesses adapt to remote and hybrid workforces, the challenges of hiring and managing teams have evolved. While remote work offers flexibility, it also demands that CEOs focus on hiring employees with strong integrity and soft skills, such as curiosity and humility, before honing-in on technical abilities.
This balanced approach ensures that teams are adaptable, innovative, and well-equipped to handle the challenges of a remote environment.
Business leaders are increasingly focused on making a positive impact in their communities. By coming together at conferences, events, and leadership forums, CEOs can address community issues and drive meaningful change.
Involvement in community initiatives not only enhances a company’s reputation but also reinforces its commitment to the well-being of employees, customers, and society. CEOs who take an active role in their communities create businesses that are not only successful but also socially conscious and aligned with the needs of the world around them.
Looking ahead, the future of automation and advanced technologies in business is both exciting as it is filled with responsibility. There’s a valid concern about the impact on jobs, but businesses must also consider how to protect their data and ensure that technology serves the needs of humans, not the other way around.
The key lies in striking a balance between embracing innovation and safeguarding the people and processes that drive business success. In the future, these technologies will continue to create business outcomes, but they will also challenge leaders to stay ahead of the curve.
Leaders who focus on both the technological and emotional aspects of their leadership will be better equipped to navigate this future and lead their companies to new heights. As technology and emotional intelligence converge, modern CEOs have more power at their fingertips than ever before.
By embracing automation, a people-first approach, and fostering connections, today’s business leaders can scale their operations, protect their businesses, and create a lasting, positive impact on their communities.
As businesses increasingly prioritize AI-driven productivity, Microsoft 365 Copilot Wave 2 is now here to set the standard for integrating advanced AI into core business functions.
Following its successful initial rollout, Copilot has enabled over 400 million users to optimize how they manage documents, data, and workflows. Wave Two of Microsoft 365 Copilot introduces groundbreaking updates that take this transformation to the next level.
If you’re a business leader looking to advance your organization with the power of AI, this blog will serve as a perfect outline to help you understand how you can do just that with Microsoft’s latest and greatest version of Copilot.
Wave Two represents a significant leap in the capabilities of Copilot, aligning tightly with the strategic needs of organizations seeking to maximize efficiency and harness AI for smarter decision-making. Below are the key advancements:
Overview: Pages introduces a dynamic AI-driven workspace that unifies web content and internal work artifacts into a single, actionable canvas. This reimagined knowledge layer gives users the ability to turn unstructured data into actionable insights, enabling ideation and collaboration at scale.
Leadership Insight: For decision-makers, this feature presents the ability to quickly distill vast amounts of information, making strategic planning more data-driven and responsive.
Key Technical Advantage: Pages integrates across various Microsoft 365 applications, providing a seamless connection between external data (like market analysis) and internal resources (such as project plans), allowing IT leaders to make faster, more informed decisions.
Overview: Microsoft 365 Copilot now embeds deeper into essential tools like Outlook, Excel, and PowerPoint, enhancing everyday workflows without disrupting user experience.
Leadership Insight: New features such as Python integration in Excel allows organizations to run advanced analytics directly within the platform, while Narrative Builder in PowerPoint leverages AI to create data-driven presentations in a fraction of the time. Additionally, Prioritize My Inbox in Outlook uses AI to manage the flow of communications, filtering and flagging critical messages in real time.
Key Technical Advantage: These updates offer a tighter integration with existing processes, allowing technology leaders to drive operational efficiency by combining Copilot’s AI capabilities with their organization’s unique workflows and data.
Overview: Copilot’s evolution into an enterprise orchestration layer addresses the need for smoother cross-application workflows. Siloed systems are now augmented by Copilot Agents, which automate complex business processes, such as project approvals, reporting, or resource allocation.
Leadership Insight: This orchestration reduces manual tasks and empowers technical teams to focus on strategic initiatives.
Key Technical Advantage: Copilot Agents enable seamless automation across multiple business systems, reducing inefficiencies and freeing up valuable IT resources to focus on innovation.
Microsoft 365 Copilot’s ability to learn and evolve from continuous customer feedback is a key differentiator in the market. Microsoft’s collaboration with nearly 1,000 organizations has led to over 700 product updates and 150 new features. The switch to GPT-4 ensures faster processing times, and improvements in user interaction have significantly enhanced satisfaction rates.
Key Technical Advantage: Copilot’s adaptability allows organizations to continuously refine their AI-driven processes, ensuring alignment with evolving business goals and technology requirements.
As we look toward the future, the integration of AI within business operations will become increasingly sophisticated and pervasive.
Microsoft 365 Copilot is at the forefront of this transformation, offering tools that not only enhance current workflows but also prepare organizations for the evolving landscape of AI-driven work.
The future of AI in business lies in its ability to adapt to specific organizational needs. With these latest Microsoft Copilot updates is designed to integrate business-specific AI models, allowing companies to create highly personalized workflows.
Customization capabilities will ensure that AI tools are not just generic solutions but are tailored to address unique challenges and opportunities within each organization.
AI will play a crucial role in breaking down silos and enhancing collaboration across departments and teams. With tools like Biz Chat, employees can interact with their entire organizational knowledge base, surfacing key insights that drive business strategy and innovation.
This level of connectivity ensures that valuable information is accessible to all, fostering a culture of continuous learning and improvement.
The ability to make data-driven decisions quickly and accurately will be a defining feature of successful organizations in the AI era. Microsoft 365 Copilot’s advanced analytics and AI-driven insights enable leaders to distill vast amounts of data into actionable strategies.
Not only will this improve the speed and quality of decision-making but it will also ensure that strategies are grounded in real-time data and trends.
One of the key advantages of using Microsoft 365 Copilot for business workflows is its ability to evolve based on continuous customer feedback. This iterative improvement process ensures that the tool remains aligned with the latest business needs and technological advancements.
As AI technology progresses, Copilot will incorporate new features and capabilities, ensuring that organizations are always equipped with cutting-edge tools.
The shift towards a digital-first approach is inevitable, and AI will be at the heart of this transformation. Microsoft 365 Copilot provides the foundation for this shift, enabling organizations to streamline workflows, enhance productivity, and make more strategic, data-informed decisions.
By adopting these AI advancements, businesses can stay ahead of the curve and navigate the complexities of the digital landscape with confidence.
In focusing on the aspects listed above, your organization can leverage Microsoft 365 Copilot to not only meet current demands but also prepare for the future of AI-driven business. This proactive approach ensures long-term success and a competitive edge in an increasingly digital world.
Staying at the forefront of these AI advancements will enable your organization to harness Microsoft 365 Copilot Wave 2 to elevate productivity, streamline workflows, and make more strategic, data-informed decisions.
This new and improved version represents the next step in this journey, offering the tools necessary to meet the increasing complexity of today’s digital-first landscape. Embracing these innovations not only positions your company as a leader in AI adoption but also ensures you are equipped to tackle future challenges with agility and confidence.
Investing in these technologies today translates to a future of sustained growth, giving you a competitive edge in the rapidly evolving business environment.
At Managed Solution we take pride in delivering imperative news about all things Microsoft, AI Productivity tools, business innovation, and technology advancements. For more exclusive content and news be sure to subscribe to our newsletter here.
San Diego managed services providers Specializing in Microsoft Technologies
In today’s rapidly evolving business landscape, technology isn't just an asset—it's the cornerstone of success. For businesses in San Diego, partnering with a managed service provider (MSP) specializing in Microsoft technologies can be transformative.
Let's delve into why collaborating with a local San Diego MSP proficient in Microsoft solutions is pivotal for enhancing productivity, fortifying security, and propelling business growth.
Local Expertise and Rapid Response Times
Managing IT infrastructure demands prompt action and a deep understanding of the local business ecosystem. San Diego MSPs offer the advantage of proximity alongside unparalleled expertise, ensuring swift resolution of issues with minimal disruption to operations.
Tailored Solutions for Diverse Needs
San Diego boasts a diverse business landscape—from burgeoning tech startups to established biotech enterprises—each with unique IT requirements.
An MSP specializing in Microsoft technologies can craft bespoke solutions tailored to the distinct needs of these industries, aligning IT infrastructure seamlessly with overarching business objectives.
Comprehensive Product Suite
Microsoft's suite of offerings—from Azure and Office 365 to Dynamics 365 and SharePoint—comprises robust solutions capable of revolutionizing business operations.
MSPs well-versed in these products can facilitate seamless integration and optimization, enabling businesses to harness their full potential.
Scalability and Flexibility
As businesses evolve, so do their IT needs. Microsoft technologies, renowned for their scalability, can grow in tandem with enterprises.
A proficient MSP ensures seamless scalability, empowering businesses to adapt to market dynamics without the hassle of frequent hardware upgrades or software license changes.
Enhanced Security and Compliance
In an era of escalating cyber threats, security is paramount. Microsoft's formidable security features, complemented by local MSP oversight, provide robust protection for data and IT systems.
Moreover, adherence to industry regulations is streamlined as Microsoft products inherently meet many standards—an aspect efficiently managed and maintained by knowledgeable MSPs.
Certified Microsoft Partnership
Prioritize MSPs with Microsoft certification. This credential underscores their expertise, guaranteeing quality service, access to the latest technology updates, and adept management of your IT infrastructure.
Proactive Support and Maintenance
Opt for MSPs offering proactive support with stringent service level agreements (SLAs). Round-the-clock monitoring services and minimal downtime assurances ensure swift issue identification and resolution, safeguarding uninterrupted business operations.
Strong Customer Focus and Transparent Communication
Exceptional MSPs prioritize customer service and uphold transparent communication channels. Regular network status updates, prompt IT issue resolutions, and transparent pricing devoid of hidden charges are hallmarks of reliable MSP-client relationships.
Choosing the right MSP in San Diego specializing in Microsoft technologies is paramount for unlocking advanced IT solutions that drive efficiency and growth. Such collaborations empower businesses to focus on core competencies while entrusting the intricate realm of IT to seasoned professionals.
Whether enhancing IT infrastructure, fortifying security, or driving innovation through technology, Managed Solution stands as a steadfast ally in navigating the digital landscape.
For businesses poised to elevate their technology strategy, selecting a San Diego managed service provider steeped in Microsoft technologies marks the inaugural step toward transforming IT operations into a strategic business asset.
Here at Managed Solution we’re proud to say that we are able to meet these criterium and more to maximize the success of each and every client we work with.
Click the links below to learn more about our Managed Services and Microsoft Consulting services or click here chat with one of our experts here to begin your Digital Transformation journey with a provider who cares about your goals and has the resources and expertise to deliver.
Managed IT Services - Managed Solution
Microsoft Consulting Services - Managed Solution
How is your business preparing for AI?
The way we now work—defined by an era of digital transformation—is evolving at such a pace that keeping up has become a challenge for many organizations. Business leaders are recognizing the enormous opportunity that modern work solutions like AI tools present and are now exploring ways to use them to their best advantage.
That means implementing AI in a way that allows employees to be more engaged and productive, focusing on the work that matters most.
AI helps your employees offload time-consuming tasks by jumpstarting the creative process, analyzing trends, and summarizing email threads and key discussion points from meetings. Less time spent on more tedious tasks grants employees the freedom to focus on the work that matters most.
Organizations that made employee engagement a top priority have performed twice as well financially as businesses that deprioritized an engaged workforce (2). And AI is poised to empower employees to be more engaged through opportunities for creativity, skill building, and increased productivity.
Imagine a workforce driven by the powerful combination of irreplaceable human ingenuity and skill with the innovative capabilities of a secure, user-friendly AI system. With the right tools and mindset, any organization can embrace the transformation to an AI-powered workforce.
With all the potential that working with AI holds, it’s critical to remember to take an approach of preparing for AI that prioritizes fairness, transparency, and accountability. Microsoft is a leader in the development and implementation of AI systems, which includes creating guidance on principles and best practices for responsible AI use—and ensuring those principles are at the foundation of Microsoft’s AI technology. Only with responsible AI implementation can your organization unlock the full potential of what’s possible with AI.
Credit: Microsoft
How do you know your organization is prepared for AI?
The platform shift to AI isn’t one that can be made without clear leadership and focused investment. Implementing AI technology can be complex, especially without a well-defined plan in place. It requires a culture of productivity and collaboration, a secure foundation for endpoint management, and the willingness to embrace change in order to outpace it.
What does AI readiness look like? An organization ready to embrace AI understands its potential as a strategic asset, how it can be used to benefit the business, and the ability to guide employees and customers in responsible AI practices.
Assessing your readiness level is the first step toward transforming your organization into one that can outpace the changes and challenges of this new era of working with next-generation technologies like AI.
To help you begin the transformation to an AI-powered organization, we’ve compiled a quiz with questions aimed at evaluating readiness level.
The quiz is in five parts and assesses your organization's:
Choose the answer that sounds most like where your organization currently stands and keep a tally of your answers as you go. At the end of the quiz, you’ll be able to estimate whether your organization is Very Ready, Almost Ready, or Needs More Guidance in preparing for AI to begin the transformation to an AI-powered workforce.
Rate your organization’s openness to change and innovation.
How confident are you that your current technology empowers your employees to be productive?
How fundamental is AI to the success of your business?
Rate your employees’ current willingness to adopt new technologies, including AI
How important is it to provide secure, user-friendly AI systems to your workforce?
How much, if at all, has your organization’s leadership bought into the business value of AI-powered tools?
How strong is your investment in change management and training to support the transition to AI-powered processes and systems?
Does your organization have funding for deploying and implementing a secure, user-friendly AI system?
How confident are you in your organization’s current endpoint management capabilities to enable employees that are preparing for AI to help them do their best work, regardless of where they work and what device they use?
Rate your organization’s current security foundation for enabling AI-powered work from any endpoint.
Your organization has put the work in preparing for AI and true transformation is underway. The Microsoft 365 team is excited to help you move forward. A couple of key notes for Very Ready organizations:
Having that baseline productivity in place will enable your employees to start exploring the benefits of Copilot as soon as possible. You can find a link to get started at the end of this blog.
Your organization is nearly there. Like Very Ready organizations, your Almost Ready business should consider deploying Microsoft 365, if you haven’t already. Help your employees learn their way around Microsoft 365 now so that it's easier for them to adopt the AI integrations down the road.
A couple of notes for Almost Ready organizations:
It sounds like your organization could benefit from personalized guidance on implementing AI tools. For more information on the requirements and benefits of a secure, user-friendly AI system, Microsoft can help!
A couple of notes to get organizations that Need More Guidance started:
An organization that is preparing for AI and ready to unlock all that's possible, has a strong foundation in security, streamlined endpoint management, and an openness to innovation that improves productivity. With Microsoft 365, your organization can achieve those checkpoints with one complete solution.
With Microsoft 365, your organization's technology landscape will be grounded in Zero Trust, ensuring a secure foundation for all of your endpoints, no matter where access is coming from. A Zero Trust security foundation in turn makes endpoint management safer and less complex, so you can efficiently grant employees access to all the tools they need to be more productive than ever.
Microsoft offers decades in future forward technology expertise, and that experience is built into the features that make Microsoft 365 so powerful. Now, with Copilot, your organization can extend the capabilities of Microsoft 365 even further.
Microsoft 365 delivers a secure, productive working experience. With Copilot, it becomes an intuitive, next-generation productivity partner that works alongside your employees, empowering them to collaborate and work more efficiently to become more productive contributors to business outcomes.
Copilot can empower your team to tap into the rich functionality available throughout Microsoft 365, making employees better at what they’re already good at and mastering what they’ve yet to learn. It integrates seamlessly with the apps your teams already use and is designed to unlock their untapped potential.
Ultimately, Copilot elevates the powerful capabilities of Microsoft 365 to enhance your workforce’s productivity, creativity, and skills—benefits your organization can experience when you make the transformation to AI.
Sources: 1 “Will AI Fix Work?” Work Trend Index, May 9, 2023. Microsoft. https://www.microsoft.com/en-us/worklab/ work-trend-index/will-ai-fix-work. 2 “The New Performance Equation in the Age of AI.” Work Trend Index, April 20, 2023. Microsoft. https://www. microsoft.com/en-us/worklab/work-trend-index/the-new-performance-equation-in-the-age-of-ai. 3 “A Whole New Way of Working.” Work Trend Index. Microsoft. https://www.microsoft.com/en-us/worklab/ai[1]a-whole-new-way-of-working.
©2023 Microsoft Corporation. All rights reserved. This document is provided “as-is.” Information and views expressed in this document, including URL and other Internet website references, may change without notice.
Companies are constantly on the lookout for creative solutions to optimize their processes, enhance productivity, and foster expansion.
One such transformative avenue is through a Microsoft Azure migration. Azure is a leading cloud computing platform that offers an abundance of tools and benefits for businesses of all sizes.
In today’s blog, we'll explore the myriad of ways in which migrating to Azure empowers businesses to streamline their existing operations and what a successful migration strategy looks like.
While application and data modernization offer numerous advantages, organizations are predominantly driven by the following objectives:
Embracing cloud-native technologies enables organizations to redirect their focus from maintaining legacy infrastructure to fostering innovation. By leveraging the cloud, businesses can streamline operations and dedicate more resources to creative and strategic endeavors.
Implementing a microservices architecture empowers organizations to construct applications that are not only resilient and highly scalable, but also independently deployable and adaptable.
This approach ensures that applications can swiftly evolve to meet changing demands, providing businesses with the agility needed to thrive in dynamic market landscapes.
Azure offers an extensive suite of tools and services. From artificial intelligence and machine learning to data analytics, Azure provides businesses with the necessary resources to stay competitive.
With a Microsoft Azure migration, businesses can harness the power of tools like:
These are just a few of the tools that allow businesses to gain valuable insights from their data, enabling smarter decision-making and strategic planning.
Azure's pay-as-you-go model ensures that businesses pay only for the services they use, making it a cost-effective solution, especially for small and medium-sized enterprises. Additionally, Azure's scalability allows businesses to adapt to changing demands seamlessly.
Whether your business experiences sudden growth or requires additional resources for a specific project, Azure scales up or down according to your needs, ensuring optimal resource utilization and cost efficiency.
Security is paramount in the digital age, and Azure takes this concern seriously. It is estimated by most top cybersecurity firms that a breach will occur as frequently as every 7 seconds by 2024, and the overall cost impact of cybersecurity breaches have exceeded $20 billion (about $62 per person in the US) this year alone and is expected to be much higher in 2024.
Microsoft invests heavily in ensuring the security and compliance of its cloud services. That is why Azure offers robust security features, including:
These critical security features empower organizations to protect their sensitive data and digital assets effectively. By migrating to Azure, businesses can enhance their security posture, build customer trust, and comply with industry regulations effortlessly.
Azure's Lift-and-Shift strategy is a migration approach that involves transferring existing applications, data, and workloads from on-premises or other cloud environments to Microsoft Azure without making significant changes to the underlying code or architecture.
This method enables businesses to quickly transition to Azure's cloud platform, minimizing downtime and disruptions. The benefits of Lift-and-Shift include rapid migration, reduced costs associated with redevelopment, and streamlined deployment.
This strategy is ideal for businesses with tight migration timelines, or those looking for a straightforward, cost-effective way to move their existing infrastructure to the cloud. It suits organizations seeking a quick and efficient migration solution without the complexities of re-engineering their applications, making it a popular choice for various industries and enterprises of different sizes.
With tools like Azure Migrate, businesses can assess their on-premises infrastructure, identify dependencies, and migrate applications and data to Azure with minimal disruption. However, due to the sophisticated nature of Azure and its migration process, many companies benefit from employing a managed IT service provider to ensure a secure, seamless, expert led migration.
credit: Microsoft
Key Benefits:
Azure's Move-and-Improve strategy represents a comprehensive approach to cloud migration, enabling businesses to not only transfer their existing applications and data to Microsoft Azure but also enhance and optimize them for maximum efficiency.
This innovative strategy involves leveraging Azure's vast array of services and tools to modernize applications, making them more agile, scalable, and resilient in the cloud environment.
The key benefits of this strategy include increased operational efficiency, enhanced security, and the ability to innovate rapidly. Businesses with legacy systems, outdated applications, or those seeking to adapt to changing market demands can significantly benefit from Azure's Move-and-Improve strategy.
By combining migration with optimization, businesses can ensure a seamless transition to the cloud while positioning themselves for sustained growth and innovation.
Whether it's building innovative applications, implementing DevOps practices, or adopting serverless computing, Azure provides the foundation for businesses to explore new horizons, drive digital transformation, and deliver exceptional customer experiences.
Microsoft Azure opens the door to a world of possibilities for businesses. The abundance of tools and benefits, coupled with the flexibility to lift-and-shift existing operations and move-and-improve strategies, positions Azure as a game-changer in the business realm.
By embracing Azure, businesses can enhance their efficiency, boost innovation, and pave the way for sustainable growth in the digital age.
If you’re ready to take the next step and learn more about Azure migration, you can chat with one of our experts, you can also save your seat for our upcoming webinar that dives deep into Azure migration to help you learn more about strategies, benefits, and the platform as a whole.
Check out our previous Azure webinars:
Chat with an expert about your business’s technology needs.
