CIO's New Role in the Cloud


Many of the applications employees use these days to enhance productivity and store information are deployed without the CIO's knowledge. As the cloud-app trend continues to rise, CIOs must take on a new responsibilities to ensure the security and compliance of their organization’s IT.
A recent cloud report concluded that on average, companies have 461 cloud apps running. This is far more than most IT departments would estimate. Speaking of large numbers, market forecasts revealed that in six years the public cloud sector will reach $191 billion – up from $58 billion last year.
There’s no doubt, given the boom in cloud-app usage that CIOs must make room for a new role – that of the Cloud Services Broker. Currently, IT departments are sitting on the sidelines when it comes to managing employee cloud-based services that tend to skirt around company-owned systems. A survey of 500 IT professionals revealed that many of their employees use “unapproved” apps. Thirty-one percent of those surveyed said they discourage use of those apps but only four percent actually block them.


A number of challenges can arise when “unapproved” apps are being used while IT isn’t looking:

  1. An employee stores company data on a personal cloud. What happens if that employee decides to leave the company? Because it is out of reach for IT, they have no idea what information has been lost.
  2. Companies can be found out of compliance when data is mishandled, stored, lost and/or stolen.


A number of benefits can result when CIO’s take on the role of Cloud Services Broker:

  1. CIO’s can influence cloud service providers to deliver better service level agreements (SLAs) that include better response times and quality for the end-user along with continuous, real-time monitoring.
  2. Company data remains secure.
  3. The business functions more smoothly overall.


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