strengthen customer relationship - managed solution

Strengthen Customer Relationships And Deliver A Superior Experience With CRM

Your customers likely interact with more of your employees than just a designated sales representative. A customer may need to speak with customer service or could be connected to another sales representative if theirs is unavailable. Being transferred around from one representative to another or put on hold because one of your employees doesn’t have the right answer is frustrating. Connect your entire team with a customer relationship management (CRM) solution so each of them can provide every customer with an amazing customer experience.
In this digital era, today’s customers expect quick answers when they contact your business. If your sales and customer services teams can’t be responsive, then your customers will likely turn to your competitors. Download “Redefine Your Reality: Let Office 365 and Microsoft Dynamics CRM take your business to places you CAN imagine,” an infographic, to learn how to deliver an amazing customer experience by deploying a robust CRM solution, like Microsoft Dynamics® CRM.
Microsoft Dynamics CRM offers a centralized location for marketing and sales data, as well as customer-centric data and can be easily integrated with your existing Office® 365 solution. Your sales representatives can create a customer account and manage proposals and contracts, current and historical sales orders, product specifications or delivery preferences, and other important information for each customer within this powerful CRM solution. With all of your detailed customer information within easy reach, any of your sales and customer services employees can access a customer account and answer questions quickly and accurately.
You can also create online connections with Microsoft Dynamics CRM, which adds a new dimension of customer engagement and support. You can connect with popular social media sites and listen in to what customers are saying about your products or business, as well as interact with customers on these networks in real-time. In addition, you can create an online support portal that offers a searchable knowledgebase that customers can use to learn more about your products and services. These online connections can strengthen communication and customer satisfaction.
Deliver a satisfying experience that your customers won’t forget. Download the infographic and contact Managed Solution for more information about providing a superior customer experience with Microsoft Dynamics CRM.
For information on deploying Microsoft Dynamics CRM in your organization, please call us at 800-257-0691 or fill out the contact form below and an expert will contact you shortly.

[vc_row][vc_column][vc_column_text]Expand your sales opportunities - managed solution

Expand Your Sales Opportunities With CRM

Your sales team works hard to impress new prospects and satisfy customer needs. Provide them with a powerful tool that can make their job easier and drive sales productivity. Microsoft Dynamics® CRM is a robust customer relationship management (CRM) solution that can be seamlessly integrated with Office® 365 and put the data that your sales and customer service teams need at their fingertips. Armed with the right information, your people can respond faster to customers and identify new sales opportunities.
Successful businesses utilize CRM solutions to manage marketing and sales operations, customer data, and identify new ways to expand operations. Download this infographic, “Redefine Your Reality: Let Office 365 and Microsoft Dynamics CRM take your business to places you CAN imagine,” to learn how these powerful business management solutions can improve sales and drive growth.
As noted on the infographic, nearly 23% of a sales representative’s week is spent on administrative tasks, the common (and overwhelming) paperwork associated with managing customer and sales information. Pushing paper and updating spreadsheets is stealing valuable time away from what you want your sales people doing – meeting customers and making sales. Replace these common manual processes with Microsoft Dynamics CRM, which provides a more efficient way to manage customers and sales, and can ultimately improve productivity.
Microsoft Dynamics CRM offers a centralized location for all of your marketing, sales, and customer data. You can create a detailed customer account that contains sales information, product specifications, delivery requirements, and other customer-centric information. Armed with this information, sales and customer service teams can be more responsive to customer needs, answering customer questions about historical or current orders or processing a new order, without putting them on hold. You can also identify trends within this data, such as common replenishment orders, for example, and take a proactive stance with reaching out to customers before they contact you for a new order.
The more you get to know your customers, the better you can zero in on their preferences and deliver the high quality products or services that they expect. Download the infographic and contact Managed Solution to learn more about using Microsoft Dynamics CRM to boost sales and drive growth.
For information on deploying Microsoft Dynamics CRM in your organization, please call us at 800-257-0691 or fill out the contact form below and an expert will contact you shortly.


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