Posts Tagged :

CRM

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Get to Know Your Customers 1000 668 Managed Solution

Get to Know Your Customers

Get to Know Your Customers The Managed Solution Sales Team shares their favorite ways to build relationships with customers By Kelly Cronin Happy official Get to Know Your Customers Day!…

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INFOGRAPHIC: 2016 U.S. State of Customer Service 740 326 Managed Solution

INFOGRAPHIC: 2016 U.S. State of Customer Service

2016 U.S. State of Customer Service By Tricia Morris as written on community.dynamics.com As customer service and the customer experience become key differentiators for brands and organizations across all industries…

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Communicate directly with customers via Skype for Business inside your mobile apps 1024 489 Managed Solution

Communicate directly with customers via Skype for Business inside your mobile apps

Communicate directly with customers via Skype for Business inside your mobile apps By James Skay as written on blogs.office.com The Skype for Business team is always on the lookout for…

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Head to Head: Dynamics Marketing vs. Click Dimensions 238 1024 Managed Solution

Head to Head: Dynamics Marketing vs. Click Dimensions

Head to Head: Dynamics Marketing vs. Click Dimensions By Lisa Curry as written on www.chorus.co In a previous post, I compared the newly released Microsoft Dynamics Marketing with Click Dimensions.…

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June 7: Save the Date Microsoft Dynamics CRM Spring 2016 Virtual Release Party 638 195 Managed Solution

June 7: Save the Date Microsoft Dynamics CRM Spring 2016 Virtual Release Party

On June 7th , Microsoft will be hosting a Live Virtual Event called “Customer Driven” to showcase the exciting new Microsoft Dynamics CRM Spring 2016 Release. This 90 minute event…

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Business Process
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Wednesday With Will – Do You Have A Business Process? 1000 763 Managed Solution

Wednesday With Will – Do You Have A Business Process?

Wednesdays With Will: Do You Have A Business Process? By William Marchesano, Technology Advisor & Evangelist I recently met up with a friend of mine who owns a small but…

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self-serve customer service
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Wednesdays With Will – Self-Serve Customer Service 1000 667 Managed Solution

Wednesdays With Will – Self-Serve Customer Service

Wednesdays With Will: Self-Serve Customer Service By William Marchesano, Technology Advisor & Evangelist It’s amazing how an innovation such as the internet has had such a drastic effect on society. The…

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Wednesdays With Will: Customer Engagement 1000 667 Managed Solution

Wednesdays With Will: Customer Engagement

By William Marchesano, Technology Advisor & Evangelist The sales world we once knew is disintegrating as the way your customers once bought has changed.  There’s no reason for concern though,…

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CRM 2016 – Online vs on-premises features FAQ Managed Solution

CRM 2016 – Online vs on-premises features FAQ

CRM 2016 – Online vs on-premises features FAQ Microsoft Dynamics CRM Online 2015 Update 1 was an online-only release. Most of the features introduced in that release are now available…

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Wednesdays With Will – Knowledge Is Power 1000 668 Managed Solution

Wednesdays With Will – Knowledge Is Power

Wednesdays With Will: Knowledge Is Power By William Marchesano, Technology Advisor & Evangelist Knowledge is power.  This is a saying that you’ve most likely heard at some point in your life. …

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