San Diego managed services providers Specializing in Microsoft Technologies
In today’s rapidly evolving business landscape, technology isn't just an asset—it's the cornerstone of success. For businesses in San Diego, partnering with a managed service provider (MSP) specializing in Microsoft technologies can be transformative.
Let's delve into why collaborating with a local San Diego MSP proficient in Microsoft solutions is pivotal for enhancing productivity, fortifying security, and propelling business growth.
Local Expertise and Rapid Response Times
Managing IT infrastructure demands prompt action and a deep understanding of the local business ecosystem. San Diego MSPs offer the advantage of proximity alongside unparalleled expertise, ensuring swift resolution of issues with minimal disruption to operations.
Tailored Solutions for Diverse Needs
San Diego boasts a diverse business landscape—from burgeoning tech startups to established biotech enterprises—each with unique IT requirements.
An MSP specializing in Microsoft technologies can craft bespoke solutions tailored to the distinct needs of these industries, aligning IT infrastructure seamlessly with overarching business objectives.
Comprehensive Product Suite
Microsoft's suite of offerings—from Azure and Office 365 to Dynamics 365 and SharePoint—comprises robust solutions capable of revolutionizing business operations.
MSPs well-versed in these products can facilitate seamless integration and optimization, enabling businesses to harness their full potential.
Scalability and Flexibility
As businesses evolve, so do their IT needs. Microsoft technologies, renowned for their scalability, can grow in tandem with enterprises.
A proficient MSP ensures seamless scalability, empowering businesses to adapt to market dynamics without the hassle of frequent hardware upgrades or software license changes.
Enhanced Security and Compliance
In an era of escalating cyber threats, security is paramount. Microsoft's formidable security features, complemented by local MSP oversight, provide robust protection for data and IT systems.
Moreover, adherence to industry regulations is streamlined as Microsoft products inherently meet many standards—an aspect efficiently managed and maintained by knowledgeable MSPs.
Certified Microsoft Partnership
Prioritize MSPs with Microsoft certification. This credential underscores their expertise, guaranteeing quality service, access to the latest technology updates, and adept management of your IT infrastructure.
Proactive Support and Maintenance
Opt for MSPs offering proactive support with stringent service level agreements (SLAs). Round-the-clock monitoring services and minimal downtime assurances ensure swift issue identification and resolution, safeguarding uninterrupted business operations.
Strong Customer Focus and Transparent Communication
Exceptional MSPs prioritize customer service and uphold transparent communication channels. Regular network status updates, prompt IT issue resolutions, and transparent pricing devoid of hidden charges are hallmarks of reliable MSP-client relationships.
Choosing the right MSP in San Diego specializing in Microsoft technologies is paramount for unlocking advanced IT solutions that drive efficiency and growth. Such collaborations empower businesses to focus on core competencies while entrusting the intricate realm of IT to seasoned professionals.
Whether enhancing IT infrastructure, fortifying security, or driving innovation through technology, Managed Solution stands as a steadfast ally in navigating the digital landscape.
For businesses poised to elevate their technology strategy, selecting a San Diego managed service provider steeped in Microsoft technologies marks the inaugural step toward transforming IT operations into a strategic business asset.
Here at Managed Solution we’re proud to say that we are able to meet these criterium and more to maximize the success of each and every client we work with.
Click the links below to learn more about our Managed Services and Microsoft Consulting services or click here chat with one of our experts here to begin your Digital Transformation journey with a provider who cares about your goals and has the resources and expertise to deliver.
Managed IT Services - Managed Solution
Microsoft Consulting Services - Managed Solution
Ever wonder what the IT Managed Services onboarding process looks like? There are so many ways to leverage Managed IT Services and even more Managed Service Providers that can help businesses of all kinds maximize ROI for their IT department and boost success throughout their company’s operations.
Today, we’ll be breaking down our very own Managed Services process and showcasing the facets that set us apart. Providing not only an overview of Managed IT Services for those interested in exploring outsourced IT, but a clearer understanding of the specialized value Managed Solution has to offer.
Ranked among Microsoft’s top 150 partners globally, Managed Solution belongs to the elite 1%, working closely with Microsoft to provide tailored solutions for your business needs.
By selecting a Managed Services Provider that specializes in Microsoft technology solutions you gain expertise in over 200 products and services, Microsoft Azure’s complexity requires specialized knowledge to navigate effectively.
A Microsoft specialized MSP can assess your business needs and design a tailored Azure solution, ensuring a seamless transition from on-premise to the cloud. While providing you with access to certified Azure experts eliminating the need for you to hire internal resources and providing you special discounts and simplified billing on Microsoft products.
Our scalable services provide a foundation for businesses to grow and innovate. Whether you need short-term project assistance or ongoing support, we're here to monitor, automate, manage, and optimize your IT.
This type of support is crucial for business looking for adaptability in their technology providers, allowing them to adjust their IT resources based on current demands, ensuring they can handle growth or changes in the market. You will also find that scalability can lead to lower IT costs by optimizing resource usage and minimizing the need for over staffing.
Our clients also tell us that staying scalable allows them to quickly adapt to new technologies and customer demands, all of which helps keep their business competitive.
Our approach to the IT Managed Services onboarding process is rooted in a 'people first' philosophy, recognizing that the success of any business lies in the success of the individuals behind it. The right technology can transform organizations, and as a result the lives of the employees and teams within them.
Our clients experience this through specialized, tailored delivery of powerful Microsoft and market-leading solutions to achieve their operational, security, productivity goals and beyond.
Furthermore, customer service is at the heart of what we do. With our 24/7/365 national help desk support, we ensure that your business is always equipped with the support it needs, whenever it needs it.
Whatever your IT needs are, we've got you covered. From delivering excellence to driving operational and corporate growth, our services are designed to streamline your IT processes.
Our IT Managed Services onboarding process is a testament to our commitment to excellence. From the internal signing of agreements to the installation of Continuum Agents and Anti-virus, we guide our clients every step of the way. The onboarding journey is a well-orchestrated process that ensures a smooth transition for our clients.
We approach each site individually, recognizing that every business is unique. Our systematic onboarding process spans months, focusing on reviewing, systemizing, analyzing, and strategizing to provide tailored solutions. This includes continuous ticket checks, root cause analysis, and quarterly reviews to ensure ongoing success.
Review and systemize (1 Month)
Our top IT objectives align with the modern business landscape, emphasizing delivery excellence, metrics-driven decision-making, employee experience, operational excellence, and corporate growth.
Our holistic approach, powered by Microsoft technologies and specialized expertise, consolidates identity management infrastructure, migrates to geo-redundant tenants, adopts Microsoft Office 365, and implements robust security measures, ensuring reliability, stability, and security.
Managed Solution isn't just an IT service provider; we are your dedicated partner in success. Beyond problem-solving, we help businesses thrive with Microsoft-centric strategies. Helping clients experience a proactive state of IT, high-quality service, and a Microsoft-driven, customer-centric approach that empowers your organization for the future.
Ready to get started? Chat with one of our experts today to get started on your journey to excellent IT operations. Or dive deeper into our blog page to learn even more about what Managed Services entails.
In today’s digital era, every company functions as a technology company. As cutting-edge tools like Artificial Intelligence rapidly advance, companies are having to continuously adapt to an increasingly digitized world.
Businesses across various industries already rely heavily on their tech-infrastructure to streamline operations, improve efficiency, and drive growth. However, as technology continues to boom, it is crucial to leverage the right services and expertise to ensure that your company not only keeps up with our changing world but thrives within it.
In this article, we’ll break down the role managed service providers (MSPs) can play in helping companies stay ahead of the game, and how selecting the right MSP is a significant step in maximizing the benefits of today’s technology.
By understanding the importance of having expert guidance for your IT and technology needs, as well as how to select the right managed service provider -- you can unlock numerous benefits and gain a competitive edge.
When choosing an MSP prioritize providers with extensive experience and specialized knowledge. Look for providers who maintain a proven track record and a team of highly skilled professionals who stay up to date with the latest industry trends, best practices, and advancements.
Their wealth of knowledge can offer valuable insights, innovative solutions, and a proactive approach to technology management.
Technology encompasses a vast array of tools, and each is unique -- as are different types of businesses. Not every tool that works for one business will be suitable for yours.
That is why the ideal MSP should offer customized solutions to align with your specific business requirements. Prioritize providers that take the time to understand your industry dynamics, organizational goals, and operational processes.
They should collaborate closely with you to assess your current IT infrastructure, identify pain points, and develop a comprehensive strategy aligned to your objectives. A reliable MSP should be willing to have candid conversations about the best path forward even if this challenges your original infrastructure or plan.
You want to ensure you’re working with experts who will set you up with the best possible strategy and tools for your specific environment. By being able to challenge your company when they see an opportunity that could potentially save your team time, hassle, and cost, you could potentially save thousands in data security, technology costs, employee turnover and more.
This leads us to note that your MSP should have a trusted track record of enabling savings for their clients. They should be able to explain your cost and savings in a transparent way, and carefully walk you through their plans and work to meet your goals and budget.
Along with setting you up with customized solutions, having an MSP that can deliver sustainable strategies, technology, and support can significantly reduce your company’s spending, especially over the long-term.
This means ensuring the MSP has the necessary processes, resources, and expertise to accommodate your business's evolving needs seamlessly. This includes the ability to scale your IT solutions as you expand operations, add new locations, or adopt emerging technologies.
Choosing the right Managed Service Provider also entails finding an MSP that prioritizes cybersecurity and risk mitigation. Evaluate their security measures, protocols, and track record in handling and protecting sensitive data. This will ensure that your technology experts can truly provide you with the data protection and security you need.
Be sure to verify that the MSP provides proactive threat detection, incident response plans, and disaster recovery strategies to minimize the impact of potential disruptions. Furthermore, with new developing technologies (such as generative AI’s) make sure your MSPs experts understand the potential impact on security and can develop preemptive plans to keep your team prepared and your data safe.
Learn more about this from our very own leading security expert, Richard Swaisgood in our latest webinar on Security and AI.
By selecting an MSP with expertise, specialized knowledge, customized solutions, cost-effectiveness, scalability, and a strong focus on security, you can optimize your IT infrastructure, boost efficiency, and drive growth.
Take the time to evaluate different providers, considering their track record, industry reputation, and their ability to cater to your specific business and industry needs. With the right MSP as your partner, you can confidently navigate the complexities of technology management and propel your business forward.
Have any questions for us about MSP vetting? Contact us here and chat with one of our experts. Or check out some of our other blogs for even more insight.
In today's blog, we break down the various IT roles that make up a businesses IT department and compare the functions of these roles in-house with outsourced IT structures -- including hybrid options and capabilities.
Since technology is advancing at an accelerated speed and changing the digital ecosystem in the business realm, it is both an exciting and challenging time for global industries. Businesses’ technology needs are growing, but so is their capability of supporting those needs.
The truth is, we have become so dependent on technology that any disruption can lead to catastrophic consequences. Every business needs a reliable and effective information systems support department to reduce IT costs, stay competitive, and tackle systems issues that arise.
Furthermore, enterprises attain higher agility and flexibility thanks to outsourced IT support, which allows them to optimize their operations and consequently maximize their profits.
Let’s take a look at how information technology specialists who can provide guidance and help ensure that the systems the IT department manages run smoothly.
Outsourcing IT support may be the most viable option for startups and small businesses as they tend to lack trained IT personnel . Larger companies may need to employ both mobile and desk-based staff, so their decision may be less clear.
With an in-house IT support team, you will have dedicated personnel that can immediately address hardware and software issues as they appear. There is also the apparent benefit of consistent costs as team members’ salaries remain the same each month.
The disadvantages include possible hidden costs (e.g., hiring a full-time professional) and providing them with an office, desk, computer, payroll account, and other benefits that may drive the cost even higher.
On the other hand, outsourcing IT support tends to be less expensive as much of the costs are spread over multiple clients due to the managed IT services model. Not to mention, you don’t have to worry about expenses related to training or certifying IT staff.
Furthermore, with companies like Managed Solution, you get 24/7/365 service and monitoring, as we offer around-the-clock access to IT support specialists.
As for the cons, some business leaders may not feel that their outsourced tech specialists are part of the team. When computer issues arise or when you need advice on the future of technology within your company, some feel that they need to spend time bringing them up to speed.
A way this matter is countered is through finding a provider that puts the people of your company first and cultivates a team of experts with a history of seamless integrations with in-house teams and IT infrastructures of all shapes and sizes.
At Managed Solution, for example, we pride ourselves in these very facets of support, so that you get expert specialists who transition into your organization with ease.
The changes new technologies bring to the business environment are disruptive, and the way economy functions is changing fast. The traditional business hierarchical systems are dissolving. The lines between CEO, CIO, CTO, and CFO roles are blurring as a consequence.
Let’s dive into these IT roles, which are so crucial in today’s digital age.
A Chief Information Officer is a C-level executive that oversees the IT needs of a company. They don’t deal with operational responsibilities (IT directors do that) since their responsibilities and skills are much different than they were 10-20 years ago (and they continue to evolve and adapt).
CIOs are responsible for strategic planning of business growth objectives and creating business value through technology. They oversee the development of customer service platforms, ensure tech procedures and systems lead to desired business outcomes, and manage development and IT team personnel.
They also establish IT standards, strategies, and policies while dealing with IRM (information risk management). CIOs are an important part of a company’s digital transformation.
The position of a Chief Technology Officer is thought to be one of the vaguest roles because it depends on many factors, such as business area, the number of outsourced/in-house workers, business processing style, etc. The CTO is there to solve tech challenges, work with IT personnel, and keep the organization running.
Their daily duties vary from company to company, but they are usually focused on external clients who purchase the company’s products. CTOs should be informed on the latest innovations, staying on the cutting edge of technology to allow the organization to offer the best products.
The responsibilities of an IT director may include managing a team of employees, overseeing the infrastructure of technical operations, increasing user satisfaction, eliminating security risks, maintaining systems and operations, and tracking technology to achieve business goals.
An IT director is the person who oversees the people dealing with these tasks, and he or she is responsible for answering questions such as,
VP of IT is responsible for planning the IT future for the company, as well as for the implementation of systems and their maintenance. Also, he or she must ensure maximum stability and uptime in the organization’s computer networks and systems.
The VP of IT is a technology leader who must be able to plan for the company and rally the troops around the plan, especially when new training is required for system changes and upgrades. In most companies, the VP of IT reports to the CIO.
An IT support engineer is responsible for resolving any IT tasks at hand. They assist the project manager in managing projects, database administration, information security, installing new software, hardware installations, and other tasks to help the department perform their duties.
They need to have deep technical knowledge to be able to address problems efficiently and quickly. They are there to provide tech support for any IT-related issue, dealing with tasks such as:
If you’ve ever come across the term Managed Service Provider (MSP), it is a concept in which organizations and companies outsource specific services to companies specialized in providing them.
If you run a small or medium-sized company, you probably don’t need or cannot afford to hire a CIO, CTO, and IT director. What you can do is outsource a company specialized in providing IT support services that hires professionals who can perform those functions.
MSPs regularly perform areas of business activity such as:
They can provide Software-as-a-Service and offer remote storage or servers. Some managed service providers are specialized in providing hard-to-find IT expertise to assist users with usage difficulties or prevent issues on a client’s system.
Large enterprises usually need to segment their IT support department and hire IT specialists (such as a CIO, CTO, IT director, VP of IT, etc.) to drive their tech development, implement the latest tech solutions, and oversee maintenance.
As for startups and SMBs, these organizations are focused on growth but don’t have enough resources to create an in-house IT support team. In that case, outsourcing help from MSPs is often the only viable and cost-effective option to get access to IT experts to support their business growth.
After looking at this breakdown of Outsourced IT, it's easy to see that companies of all shapes and sizes have multitudes of benefits to access including reduced costs, optimized operations, and a breadth of knowledge to access 24/7/365 days a year.
If you're considering Outsourcing IT, contact us today to learn more about what this can look like for your business and understand how we can support your IT goals to achieve greater success.
If you've ever why IT support is needed for businesses, we've got you covered. Continue reading for a full break down of reasons why getting IT support will advance, protect, and drive success in your business.
Would you buy a car and expect it to drive itself and never break down? Would you open a call center without hiring anyone to answer the phone? Of course not. That’s why it is unreasonable to invest in business technology (computer hardware or software) without hiring an information technology (IT) support team to take care of it and be there to address tech-related problems as they arise.
Every business relies on technology because technology improves communication and efficiency, supplies knowledge, protects against attacks, increases the capacity for businesses, and is necessary for business expansion. These are important benefits that lead us to understand how IT support is an essential element of any organization. Managed Solution is here to discuss what having experienced tech support means for a company.
We have to expect technology to fail or malfunction, so we need a team of people with the right skill sets to address the problems and prevent them from happening. Your staff might know how to work with the company’s systems, but they wouldn’t know what to do if something goes wrong. How long can you afford to have your systems down before it begins to affect your business? With the IT support team in place, disaster recovery is more achievable because they can analyze most technical issues and solve issues quickly by delivering highly-skilled solutions.
According to Bitdefender’s 2019 Hacked Off report, 57% of companies reported that they’d experienced a network security breach in the past three years, while the rest said it’s likely they experienced one unknowingly. Small and medium-sized businesses are the target of cybercriminals who mostly rely on using phishing attacks to infiltrate their IT system. Having anti-virus software installed is not enough because you need someone knowledgeable and experienced to help you detect and avoid the full spectrum of viruses and malware. This is where an IT support team can help you defend your IT infrastructure.
This is one of the primary reasons why your company needs IT support. For easier communication and more efficient business operations, IT systems combine up-to-date tech with appropriate business data. Setting up these systems is not easy – it is a complex and delicate task that needs to be performed by professionals. If you don’t already have an IT strategy in place, you should consider teaming up with an IT support team to make sure you can compete in the market. Also, your IT infrastructure needs to be managed and monitored so you are sure that everything always runs efficiently and smoothly for the benefit of your company. Without tech-savvy personnel, regular network and system maintenance can be a challenge.
System and network crashes are a common occurrence, especially when they’re overloaded, so diagnosing and resolving issues becomes a challenge. Failures can be crippling for a business that has become dependent on its IT system. An IT support team is there to help identify and fix problems quickly so the business can go back to its normal routines (without experiencing any significant losses).
The GDPR (General Data Protection Regulation) came into effect in May 2018, and it tightened the regulations around data protection. The GDPR is the strongest set of data protection rules and regulations created to enhance how people access the information about consumers that companies collect. Also, it places limits on what companies and organizations can do with their personal data. If organizations don’t comply with the legislation, regulators can find them (and the fines have increased significantly).
As for organizations based in California and those nationwide doing business in California, they should comply with the CCPA (California’s Consumer Privacy Act), which came into effect on January 1, 2020. The act is the most comprehensive consumer-focused data privacy set of regulations enacted in the U.S. (so far). CCPA mandates requirements that apply to a multitude of industries, and determining if your company is required to comply with it is the first step.
This means that it’s time for organizations to start taking data protection very seriously. An IT support team is there to make sure the data is easily accessible (only to those that they want to view it) and stored in a secure environment. Without the help of an experienced IT team, you could compromise your data by storing it in a vulnerable location, accessing your computer systems with public internet connections, or giving access to company data to unauthorized people who intend to take advantage of weak cybersecurity.
Technology constantly changes and evolves, so what works today might not work tomorrow. Businesses need to keep up with the latest inventions in technology, and that’s where IT support can help by ensuring that all company systems are up-to-date. That way, organizations won’t be left behind because they’re using outdated and obsolete equipment while their competitors move ahead.
The answer: YES. Every company needs either an IT specialist or a professional IT support team. For some, that means creating a segmented in-house IT department, while others might need to outsource their technical support process. IT technicians don’t need to be on-site in order to service your IT infrastructure or keep your data secure because most of the work can be performed remotely with cloud computing. Startups and SMBs usually find IT support to be the most preferable and cost-effective option. Large corporations typically go for in-house IT teams, which is a more expensive option, but it comes with its own set of advantages.
Effective IT support needs to be accessible around-the-clock because tech problems can occur at any time. What you need is a fast response time, and most MSP (Managed Service Provider) remote IT support teams are ready to address any issues as soon as they come up - with some engaging their clients via video conferencing. One of the advantages of MSP IT support teams over in-house teams is that the provider always has enough personnel to take care of your IT infrastructure. If your primary IT support contact goes on vacation, gets sick, or quits their job, you can be sure that another person is there and ready to take his or her place.
Outsourcing a tech support team may reduce the control you have over your IT processes, but if you lack in-house expertise, your company will definitely benefit from the expertise provided by a Managed Service Provider. Typically, small and medium-sized businesses have 1-5 people in-house (if any). If the loss of control doesn’t interfere with your business processes and operations, the advantages will outweigh all the disadvantages it may cause. After all, without proper IT support, your organization’s advanced technologies become useless.
Chat with an expert about your business’s technology needs.
