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National Small Business Week: 8 Windows 10 PCs great for small businesses

By Peter Han as written on
National Small Business Week is in full-swing; here are some great newer Windows 10 devices that can help Small Businesses be more secure and get more done.
This week we recognize National Small Business Week; something that is near and dear to my heart. As someone who worked in a small business myself, I firmly believe that small businesses are the backbone of our global economy and key innovation drivers in the tech industry and beyond. In today’s mobile-first, cloud-first world Microsoft is committed to providing devices and services that help these businesses expand their reach to better serve customers from all over the world.
The needs of small business customers are always top-of-mind for Microsoft as we work with our device partners to bring innovative new Windows 10 PCs to market. We talk extensively with small business owners about what they are looking for when purchasing new PCs, and although there are a diverse set of requirements, there are commonalities across the broad spectrum of small businesses such as long battery life, price-point, mobility, and processing power.
Every small business is unique, and there are a wide variety of Windows devices and experiences to meet the specific needs of each of them.
Modern Windows 10 devices built on the latest Intel processors are faster and more powerful than ever before, are more secure thanks to technology like Windows Hello and help people be more productive thanks to new Windows experiences such as Inking. There’s never been a better time to buy a new PC for your business.
Here are eight modern devices that small business owners, who are in the market for new PCs, should take a look at.

Acer Swift 7

One thing we hear a lot from small businesses is that they need mobile solutions that offer the flexibility to get their work done wherever they go. Devices that are thin, light and powerful are a must. Acer’s Swift 7 is one of the first devices that comes to mind when I think of mobility. This beautiful laptop runs on Intel Core i5 or i7 processors, weighs only 2.42 pounds and is .39 inch thin. It includes face recognition for Windows Hello authentication for fast and secure log-on.
Other key features include:
  • Powered by Windows 10
  • 7th Generation Intel Core i5 or i7 processors
  • 256GB or 512GB SSD and up to 8GB of memory
  • HD webcam with HDR (High Dynamic Range) imaging support provides clear, bright and detailed images.
  • 3” HD IPS with Corning Gorilla Glass
  • Up to 9 hours of battery life
Pricing and Availability:  The Acer Swift 7 starts at $1099 USD and €1,299 in EMEA.

ASUSPro B9440

This thin and light business laptop boasts a 10-hour battery, and a Mil-STD 810G military-grade, magnesium alloy body that’s solid and durable, despite weighing just 2.3 pounds. Its cutout design lifts the keyboard to a 7-degree angle when open, for a more natural feel when typing. A 14-inch full HD 1080p anti-glare screen fits into a smaller 13-inch chassis, and provides great visibility in any lighting scenario. It features a Windows Hello fingerprint reader for added security and convenience.
Other key features:
  • Powered by Windows 10 Pro
  • 7th Generation Intel Core i5-7200U CPU
  • 8 GB RAM and 512GB SSD
  • 58” thin and 2.3 pounds
  • Up to 10 hours of battery life
  • Fast Charging allows up to a 50% charge within 30 minutes
  • Harmon Kardon audio
Pricing and Availability:  The ASUSPro B9440 is available globally and starts at $999 USD.

Dell XPS 13 2-in-1

The XPS 13 is a fantastic laptop and Dell expanded on that success with the XPS 13 2-in-1 convertible version this winter. 2-in-1s offer the flexibility to use the device as a laptop, a tablet and to put it in tent-mode for presentations, all of which are very appealing for small business people who wear many different hats. The XPS 13 2-in-1 features Dell’s innovative InfinityEdge display that goes all the way to the edge for stunning visuals. Windows Hello is also enabled with fingerprint or coming soon; face recognition.
Other key features:
  • 7th Generation Intel Core i5 /i7 processors with Dynamic Power Mode
  • 4GB and 128GB SSD
  • 3” FHD or QHD+ InfinityEdge display with anti-reflective screen
  • 32-0.54” thin and 2.7 pounds
  • Up to 15 hours of battery life
  • Fan-less design
  • Available in silver or black (vPro only)
Pricing and Availability:  Dell’s XPS 13 2-in-1 is available globally and starts at $999 USD.

HP EliteBook x360 (1030 G2)

This is another great 2-in-1 convertible that appeals to small businesses. One innovative option available is HP Sure View technology – a built-in privacy screen where, at the touch of a button, information on the screen fades when viewing from an angle. This is perfect for business travel when you can’t risk prying eyes in the next seat seeing confidential information. The Skype for Business audio quality is great on this device that features Audio by Bang & Olufsen.
Other key features:
  • Powered by Windows 10
  • 7th Generation Intel Core i5 /i7 processors
  • 8 GB RAM and 128 GB SSD
  • 3” FHD display
  • 59” thin and 2.99 pounds
  • Windows Hello fingerprint reader
  • Spill-resistant backlit keyboard
  • Up to 16.5 hours of battery life
  • Optional dock and Wacom AES Pen with APP Launch Button
Pricing and Availability:  The HP EliteBook x360 (1030 G2) starts at $1,249 USD.

Lenovo ThinkPad X1 Yoga

With Windows 10 and Windows Ink, Microsoft and our partners have made it easier and more intuitive to be creative and productive. Lenovo and Microsoft worked together to make sure Ink really shines on the ThinkPad X1 Yoga that features an in-chassis dock that both holds and charges the pen. The ThinkPad line is beloved by many SMB customers, and with its additional flexibility, power and brilliant 14” display this 2-in-1 is sure to be a new favorite.
Other key features:
  • Powered by Windows 10 Pro
  • 7th Generation Intel Core i5 /i7 processors
  • Up to 16 GB memory and 1 TB SSD
  • 67” thin and 3.13 lbs
  • Windows Hello face scanner
  • 4G, LTE connectivity
  • Up to 15 hours of battery life
Pricing and Availability:  Lenovo’s ThinkPad X1 Yoga starts at $1,349 USD.

LG gram 14”

The LG gram is thin and light at just over 2 pounds, is gorgeous and offers amazing battery life. We worked closely with LG to get the most out of the battery. On the 14” gram, the battery lasts up to 14.5* hours making it an ideal device for mobile professionals.
Other key features:
  • 7th Generation Intel Core i7 processor
  • Up to 8GB DDR4 Dual Channel Memory
  • Up to 512 GB SSD
  • 6” thin and 2.14 pounds
  • 14.5 Hours Battery*
  • Also available in 13.3” 15.6” sizes
*MobileMark® 2014 standard
Pricing and Availability:  LG gram 14” starts at $1,199.

Samsung Galaxy Book 12

Samsung recently announced that they will be shipping their new Galaxy Book 12” on May 23. It’s built to make an impression with a sleek metal and glass design at just .29” thin and light at just 1.66 lbs. The included backlit keyboard-cover is detachable, so you can use as a laptop, or remove the keyboard entirely and use it as a tablet.  It also includes Samsung’s Galaxy S Pen, which provides a great Windows Ink experience. With over 4,000 points of pressure, the S Pen is very precise and never needs charging. Go wherever business takes you with a fast-charging, 11-hour battery and its Super-AMOLED display, which gives you a stunning picture for work and play.
Other key features:
  • Windows 10 Pro
  • 7th Generation Intel Core i5 Processor
  • 8 GB RAM and 256 GB SSD
  • Expandable MicroSD storage (up to 256GB, not included)
  • 12” Super-AMOLED display
  • Supports Samsung Flow
  • Includes Backlit Keyboard case and S Pen
Pricing and Availability:  The Samsung Galaxy Book 12” with Windows 10 Pro starts at $1,429 USD.

Toshiba Portégé X20W-D

This 2-in-1 convertible is beautiful, lightweight and is an absolute workhorse. It comes with Toshiba’s exclusive TruPen incorporating Wacom Feel technology with more than 2,000 points of pressure sensitivity. And the anti-glare screen coating enables a truly natural Windows Ink hand writing experience. It also has multi-directional microphones that are great for Cortana or Skype for Business conference calls.
Other key features:
  • 7th Generation Intel Core i5/i7 processors
  • 8 GB RAM and 256 or 512 GB SSD
  • 5” FHD 1,920 x 1,080
  • 61” thin and 2.40 Lbs.
  • 13 hours of battery life
Pricing and Availability:  The Portégé X20W starts at $1,199 USD.
These devices are only a small sample of the great Commercial and Consumer devices that are fantastic for small business environments. Visit your local Microsoft Store or to see what else is available.

SMB Device Finder

We also offer a free online tool called the SMB Device Finder that can help you find the best PC for your computing needs. Just click through a series of questions clarifying your unique business needs and device preferences and it will pull up a list of available devices that fit those needs. It will even link you to online resources where you can purchase the devices.

SMB Device Finder

Microsoft will be hosting webcasts, blogging and participating with the Small Business Administration and a number of our partners on different initiatives Throughout National Small Business Week. I joined a podcast earlier this week with USA Today small business columnist Steve Strauss that you can listen to here. Check it out, and read some of the other great content at
We’ll also be offering deals and hosting events for small businesses at our Microsoft Stores across the country. To keep up-to-date on our activities this week, follow the hashtag #WinInBiz

How To Fix a Computer That Won't Turn On

Frustrated African American businessman sitting at desk

Frustrated African American businessman sitting at desk

By Tim Fisher as written on

It's an awful way to start a day... you press the power button on your computer and nothing happens. Few computer problems are more frustrating than when your computer won't boot.
There are many reasons why a computer won't turn on and often very few clues about what might be the problem. The only symptom is usually the simple fact that "nothing works" which isn't much to go on.
Add to this the fact that whatever is causing your computer not to start could be an expensive part of your PC to replace - like the motherboard or CPU.
Do not fear because all may not be lost! Here's what you need to do:
1. Read #1 below (it'll make you feel better).
2. Pick the best troubleshooting guide (#2 - #9) based on how your computer is acting or #10 if your PC stops at any point because of an error message.
Note: The "computer won't start" troubleshooting guides below apply to all PC devices. In other words, they'll help if your desktop or laptop won't turn on, or even if your tablet won't turn on. I'll call out any important differences along the way.
Also, all are applicable no matter what Windows operating system you have installed on your hard drive, including Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP. Steps 1 through 5 even apply to other PC operating systems like Linux.
1. Don't Panic! Your Files are Probably OK
When faced with a computer that won't start most people tend to panic, worried that all the data on their PC is gone forever.
It's true that the most common reason a computer won't start is because a piece of hardware has failed or is causing a problem but that hardware isn't usually a hard drive, the part of your computer that stores all of your files.
In other words, your music, documents, emails, and videos are probably safe - just not accessible at the moment.
So take a deep breath and try to relax. There's a good chance you can figure out exactly why your computer won't start and then get it back up and running.
2. Computer Shows No Sign of Power
Try these steps if your computer will not turn on and is showing no sign at all of receiving power - no fans running and no lights on the laptop or tablet, nor on the front of the computer's case if you're using a desktop.
Important: You may or may not see a light on the back of your desktop PC depending on the kind of power supply you have and the exact cause of the problem. This goes for the power adapter you may be using for your tablet or laptop as well.
Note: Don't worry about the monitor yet, assuming you're using a desktop or an external display. If the computer is not turning on because of a power issue then the monitor certainly can't display anything from the computer. Your monitor light will likely be amber/yellow if your computer has stopped sending information to it.
3. Computer Powers On... and Then Off
Follow these steps if, when you turn your computer on, it promptly powers back off.
You'll probably hear the fans inside your computer turn on, see some or all of the lights on your computer turn on or flash, and then it will all stop.
You won't see anything on the screen and you may or may not hear beeps coming from the computer before it shuts off by itself.
Note: As in the previous scenario, don't worry about the state your external monitor is in, if you have one. You may have a monitor issue as well but it's not possible to troubleshoot it quite yet.
4. Computer Powers On But Nothing Happens
If your computer seems to be receiving power after turning it on but you don't see anything on the screen, try these troubleshooting steps.
In these situations, the power lights will stay on, you'll likely hear the fans inside your computer running (assuming it has any), and you may or may not hear one or more beeps coming from the computer.
This situation is probably the most common in my experience working with computers that won't start. Unfortunately it's also one of the most difficult to troubleshoot.
5. Computer Stops or Continuously Reboots During the POST
Use this guide when your computer powers on, shows at least something on the screen, but then stops, freezes, or reboots over and over again during the Power On Self Test (POST).
The POST on your computer may happen in the background, behind your computer maker's logo (as shown here with the Dell laptop), or you may actually see frozen test results or other messages on the screen.
Important: Don't use this troubleshooting guide if you encounter an issue during the loading of the operating system, which occurs after the Power On Self Test is complete. Troubleshooting Windows related reasons why your computer won't turn on begin with #6 below.
6. Windows Begins to Load But Stops or Reboots on a BSOD
If your computer begins to load Windows but then stops and displays a blue screen with information on it then try these steps. You may or may not see the Windows splash screen before the blue screen appears.
This kind of error is called a STOP error but is more commonly referred to as a Blue Screen of Death or a BSOD. Receiving a BSOD error is a common reason why a computer won't turn on.
Important: Choose this troubleshooting guide even if the BSOD flashes on screen and your computer restarts automatically without giving you time to read what it says.
7. Windows Begins to Load But Stops or Reboots Without an Error
Try these steps when your computer powers on, starts to load Windows, but then freezes, stops, or reboots over and over again without generating any kind of error message.
The stopping, freezing, or reboot loop may happen on the Windows splash screen (shown here) or even on a black screen, with or without a flashing cursor.
Important: If you suspect that the Power On Self Test is still going on and that Windows has not yet started to boot, a better troubleshooting guide for why your computer won't turn on might be #5 above. It's a fine line and sometimes hard to tell.
Note: If your computer won't start and you see a blue screen flash or remain on the screen, you're experiencing a Blue Screen of Death and should use troubleshooting guide #6 above.
8. Windows Repeatedly Returns to Startup Settings or ABO
Use this guide when nothing but the Startup Settings (Windows 8 - shown here) or Advanced Boot Options (Windows 7/Vista/XP) screen appears every time your restart your computer and none of the Windows startup options work.
In this situation, no matter which Safe Mode option you choose, your computer eventually stops, freezes, or restarts on its own, after which you find yourself right back at the Startup Settings or Advanced Boot Options menu.
This is a particularly annoying way in which your computer won't turn on because you're trying to use Windows' built-in ways to solve your problem but you're getting nowhere with them.
9. Windows Stops or Reboots On or After the Login Screen
Try this troubleshooting guide when your computer powers on, Windows shows the login screen, but then freezes, stops, or reboots here or anytime after.
The stopping, freezing, or reboot loop may happen on the Windows login screen, as Windows is logging you in (as shown here), or any time up to Windows fully loading.
10. Computer Doesn't Fully Start Because of an Error Message
If your computer turns on but then stops or freezes at any point, showing an error message of any kind, then use this troubleshooting guide.
Error messages are possible at any stage during your computer's boot process, including during the POST, at any time during the loading of Windows, all the way up to the Windows desktop appearing.
Note: The only exception to using this troubleshooting guide for an error message is if the error is a Blue Screen of Death. See #6 above for a better troubleshooting guide for BSOD issues.

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