IT security remains a key issue as companies continue to evolve their electronic healthcare systems in order to comply with the HITECH Act of 2009. In fact, if a data breach occurs and more than 500 patients are affected as a result, the provider must notify the Department of Health and Human Services and become subject to fines up to $1.5 million. Below are 10 tips to prevent a healthcare data breach.


10 Tips to Prevent a Healthcare Data Breach

1. Conduct a Risk Assessment

Stage One of the CMS meaningful use incentive program requires all providers to conduct a risk assessment of their IT systems. This is in accordance with the HIPAA Privacy and Security Rules that govern the transmission of all electronic patient information. The risk assessment forces providers to review security policies, identify threats and uncover vulnerabilities within the system. This is something healthcare companies should already be doing, but surprisingly many do not. With compliance and security a huge concern in today's business world, this should be a priority.


2. Provide Continued HIPAA Education to Employees

Educate and re-educate employees on current HIPAA rules and regulations. Furthermore, review and share state regulations involving the privacy of patient information. If employees are in the know and reminded of the implications of data breaches, the risk of violation can be drastically reduced. Plus, with the amount of spyware and viruses being created, there is always something new to learn.


3. Monitor Devices and Records

Remind employees to be watchful of electronic devices and/or paper records left unattended. More often than not data breaches occur due to theft of these items from a home, office or vehicle. While it is IT’s job to safeguard patient information, employees should be reminded to do their part in keeping data safe as well. Make sure to always lock your device whether it's a laptop, desktop, or phone and password protect it. You should also enable Multi-Factor Authentication whenever possible.


4. Encrypt Data & Hardware

Encryption technology is key in avoiding data breaches. While HIPAA doesn’t require data to be encrypted, it also does not consider loss of encrypted data a breach. It is certainly advised and therefore, you should encrypt patient information both at rest and in motion to avoid potential penalties. Furthermore, protect hardware such as servers, network endpoints, mobile and medical devices as these items are also vulnerable.


5. Subnet Wireless Networks

Ensure that networks made available for public use do not expose private patient information. One way of achieving this is to create sub-networks dedicated to guest activity and separate more secure networks for medical devices and applications that transmit and carry sensitive patient information.


6. Manage Identity and Access Stringently

With so many members of the healthcare system frequently accessing patient information - for a multitude of different reasons - it is important to carefully manage the identity of users. For instance, make sure users at each level are only granted access to information pertinent to their position and that log on/off procedures are easy on shared machines. Automation of this system helps create a “paper trail” and ensures efficiency and safety for all involved.


7. Develop a Strict BYOD Policy

BYOD or Bring Your Own Device policies should be airtight and follow the same security guidelines outlined above. By enabling measures such as enterprise mobility suite and security, you can ensure each device is safe.


8. Examine Service-Level Agreements Carefully

If you are considering moving patient information and data to the cloud make sure you understand the Service-Level Agreement (SLA) with your potential Cloud Service Provider (CSP). Specifically, ensure that you, not the CSP own the data and that it can be accessed reliably, securely and more importantly timely (in the event of a crash). Also, verify that the SLA complies with HIPAA and state privacy laws.


9. Hold Business Associates Accountable for IT Security Policies

It is imperative to update business associate agreements to reflect evolving federal and state privacy regulations. Healthcare organization often have hundreds or even thousands of vendors with access to patient data. In the event of a breach, the healthcare provider is ultimately responsible. Therefore, hold BAs accountable for providing security and risk assessments and develop processes for reporting breaches.


10. Establish a Good Legal Counsel

In the event of a data breach, your organization will be investigated and most likely fined by the Office for Civil Rights. Lawsuits from patients will also ensue so be sure to be prepared from a legal standpoint. Compliance is key, so don’t be advised to withhold known information about the breach.

Impacting Care Through Innovative Technology 

To learn how Managed Solution can help you prevent a data breach and improve your overall IT security, contact us today.

Nowadays, with everything being digitized, IT issues stand to pop up sooner rather than later, and depending on the industry, the effects could vary regarding severity. The IT issues the biotechnology industry is facing are undoubtedly ones which would have the most affect and this is why such a subject should not be taken lightly.

For a relatively new industry, there are a few IT issues it is currently facing and here are the three most important ones right now.

The Increasing Costs for Specialized IT Professionals

Like previously mentioned, biotechnology is a vast industry that is continuously evolving, and new challenges appear every day. Given this fact, finding the right IT professionals willing to work in this environment can be pretty hard, because they need to be compensated according to their workload.

Untrained IT departments concerning BioTech can make a massive difference to your company’s product or service.

Lack of Competent Personnel

While this IT issue is related to the higher costs for Biotechnology specialized personnel, it is still a self-standing problem. Trained staff in BioTech are still pretty hard to find because new industries take time to develop a market and to attract interest in working in such a unique and volatile domain.

Most IT people prefer to choose something more stable, and they usually pick an entrepreneurial route and want to workout in classic startups.

Continually Having to Change Protocols and Products

If you’re working in the Biotechnology industry, you’re accustomed to pressure, stress and a fast-paced environment. When it comes to regulations and protocols, IT is usually the first to be affected by changes, and this is where most IT issues appear. What you are working on today, may not be implemented tomorrow due to new IT regulations in your field.

It makes every process harder, slower and less productive, and it’s one of the critical IT issues facing BioTech today.

If you’re interested in focusing on your product or service, you should consider Managed Solution, the company that since its inception in 2002 has been committed to providing clients with a full spectrum of managed services for reducing the burden of day-to-day IT management.

Gain access to high-level cost-effective expertise and place resource-intensive operations under the management of experienced specialists from Managed Solution.


Biotechnology is a fast-changing constantly evolving industry and IT specialists have to stay up to date at any given moment in order to prevent and protect companies activating in this field from any issues that may appear.

If you’re interested in finding out more, be sure to take a look at the official Managed Solution website. Dedicated professionals are here to answer all your questions you may have about your company’s IT issues and how they can be solved in a fast and efficient way. It is always better to be prepared in the event of any unplanned IT issues, because preventing a problem is more efficient and less costly than fixing it.

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