Don’t Underestimate The Power Of Social Interactions
In this increasingly digitally-focused marketplace, businesses simply can’t ignore an online and social media presence. Your potential prospects are comparing notes online and your existing customers may also be sharing experiences about using your products or services. Tap into these channels with a powerful customer relationship management (CRM) solution and find more leads, engage customers, and strengthen your reputation or branding.
If you aren’t online, you could be missing out on big opportunities; however, if you aren’t managing marketing and sales efforts with a robust CRM solution, such as Microsoft Dynamics® CRM, then you don’t know what you could be missing. Download this infographic, “Redefine Your Reality: Let Office 365 and Microsoft Dynamics CRM take your business to places you CAN imagine,” to learn how you can build sales momentum by tapping into social channels.
Microsoft Dynamics CRM is a powerful CRM solution that can be seamlessly integrated with other popular management solutions, including Office® 365. You can manage marketing and sales efforts, capture customer-centric data, and connect to social medial channels with this robust CRM solution. Taking advantage of the number of social media sites that are available today can strengthen branding, expose your products and business to new prospects, and offer a new way to engage customers. As noted on the infographic, only 3% of cold calls result in appointments; however, approximately 67% of second-degree LinkedIn referrals lead to appointments, which can quickly fill up the sales pipeline.
Businesses that connect to social media can also listen in to what customers are saying about your products, services, and your business. You can identify customer behaviors and buying signals, then use this insight to generate leads based on social posts. By understanding the social activity of your prospects and customers, you can use these real-time social media connections to energize customer engagement, nurturing a call to action that can turn more leads into sales.
In this digital era, the benefits of social media interactions cannot be underestimated. Download the infographic and contact Managed Solution for guidance with using Microsoft Dynamics CRM to establish a solid connection with social media to generate leads, interact with products and customers, and boost sales.
For information on deploying Microsoft Dynamics CRM in your organization, please call us at 800-257-0691 or fill out the contact form below and an expert will contact you shortly.