[vc_row][vc_column][vc_column_text]Updated December 2018
Outsourcing integration challenges have increased, production workloads, applications, and enterprise systems are moving to the cloud, and security is a top concern for everyone, no matter your industry.
What's next?
Nothing is certain, however, industry watchers expect a number of shifts in IT as it relates to overall business objectives and strategies.
We also expect to see maturation in cloud computing, robotic process automation (RPA), and cognitive capabilities while entities like the call center and business models based solely on labor arbitrage fade into history.
1. Industry insecurity reigns
“It will be one of a handful of times that outsourcing will be affected by the political climate, says Rebecca Eisner, a partner in Mayer Brown's Technology Transactions practice. The new U.S. administration has already had an impact on trade agreements, regulations, tax policies, visas, and immigration--which big or small have had an impact on the outsourcing industry, which continues to rely on the benefits of global labor arbitrage. And Brexit only adds to industry anxiety in the U.K. and Europe.
Companies have begun assessing and auditing their contracts to determine the impact, says Christopher A Seidl, partner and chair of the global business and technology sourcing group at Robins Kaplan. “This will lead to deeper discussions between parties, and more renegotiations, over terms relating to currency, changes in the law, and the overall costs of the deal,” Seidl predicts. “They will also seek to add flexibility into their outsourcing arrangements through, for example, new termination rights, rights to move locations, rights to insource, and other similar protections,” Eisner says.
2. Security stays top of mind
Information and data security will continue to be a major concern for the foreseeable future. “Traction for advanced security automation, threat intelligence, and security analytics solutions will continue to be robust as enterprises look to build a holistic approach to enterprise security and fend off business risks,” says Jimit Arora, a partner in the Everest Group’s IT services division. “As-a-service models to scale security capabilities and dynamically support cloud-based workloads will also gather steam.”
Vendors will take more of a lead role in protecting the enterprise through security offerings, adds Seidl. “Vendors won't simply be thought of as an entry point for hackers, but rather as an ally for regulators, politicians, and businesses who continue to be challenged in looking for solutions.”
We are already seeing many Managed Services and IT Providers become Managed Security Service Providers which can be attributed to the importance of security in today's business environment.
3. Intelligent automation drives down costs
"Intelligent automation and robotic process automation will take a step function forward for certain providers, disrupting existing commercial outsourcing structures and driving down costs and, to a lesser degree, prices in the market,” predicts David Rutchik, executive managing director with outsourcing consultancy Pace Harmon. “This will result in supplier margin expansion, greater savings opportunities for enterprise buyers, the need for enterprises to renegotiate existing outsourcing deals, and the bifurcation of the ‘haves’ and ‘have-nots’ in the marketplace."
4. Customers demand more from the cloud
The cloud is no longer new and adoption continues to increase. “Clients will force cloud providers to mature,” says Adam Strichman, founder of boutique outsourcing consultancy Sanda Partners. “Clients will become savvier about what a cloud service really means, and these ‘me too’ cloud services are going to have to grow up or be kicked to the curb.” Customers will be looking to leverage the cloud as the core platform for new internal and external initiatives, adds Arora. “Enterprises will demand significantly more value from cloud service providers to drive transformation in their business.”
With technology always evolving and businesses constantly innovating, it will be interesting to see what's next in the world of outsourced IT.[/vc_column_text][/vc_column][/vc_row][vc_row font_color="#ffffff" css=".vc_custom_1471641930410{background-color: #6994bf !important;}"][vc_column][vc_column_text css_animation="appear"]
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[vc_row][vc_column][grve_single_image image="17730"][vc_column_text]As written on whatech.com
Managed services include all those in-house functionality that is transferred to the third-party service providers for better management. In today's fiercely competitive business environment, organisations want to ensure that their staff focuses on the core competencies of their business and non-core activities are handled by third-party service providers.
Some of the common managed services include lifecycle management activities, IT resource activities, HR activities,.
The global managed services market is forecasted to witness a healthy growth rate in the next five years as more organisations understand the importance and advantages of outsourcing their non-core operational activities.
The global managed services market is segmented into managed data centre, managed security, managed infrastructure, managed communications, managed mobility,. All these segments of the global managed service market are anticipated to witness a healthy growth through 2020, with the managed mobility segment forecasted to witness a high double-digit CAGR.
Report: www.futuremarketinsights.com/reports/sample/rep-gb-259
Managed mobility services include the management of smartphones, tablets, and other mobility services required by businesses in carrying out their day-to-day operations. Over the years, smartphones have penetrated every walk of our life and businesses want to leverage on the enormous reach of the mobile phones.
Organisations are using mobile devices to manage their work in an effective manner. Mobile devices are used extensively in the hotel and restaurant industry for allocating seats to patrons on a real-time basis.
Moreover, mobile phones have become an important platform for advertising and marketing purposes, as they offer multiple channels through which a product or service can be promoted. These factors have forced businesses to look for credible mobility management service solutions and this is anticipated the boost the prospects of the global managed mobility services market.
Although organisations in developed countries are pushing the demand for managed mobility services, it is forecasted that the low demand from organisations in developing nations can curtail the growth prospects of the global managed mobility services. Many organisations in developing economies are concerned about the rising operational costs and they do not want to increase it by outsourcing their mobility activities to third-party vendors.
Moreover, businesses in developing economies tend to use free, open-source software for mobility management, as they do not have the budget to invest in premium software. These factors are forecasted to present a key challenge for the growth of the global managed mobility services market.
The global managed mobility services market is segmented into:
Among these segments of the global managed mobility services market, the managed smartphones and tablets segment is forecasted to expand at a high CAGR through 2020. The increase in proliferation of smartphones and tablets in both developing and developed economies is projected to be the key reason for the growth of this segment.
The growth will be particularly phenomenal in India and China, but the weak demand from other Asia Pacific nations can have an adverse impact on the growth of the global managed mobility services market.
Report: www.futuremarketinsights.com/reports/sample/rep-gb-259
Some of the key players in the global managed mobility services market include Cisco, Alcatel-Lucent, Dell, AT&T, Ericsson, HP, and Microsoft.
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Managed Solution is a full-service technology firm that empowers business by delivering, maintaining and forecasting the technologies they’ll need to stay competitive in their market place. Founded in 2002, the company quickly grew into a market leader and is recognized as one of the fastest growing IT Companies in Southern California.
We specialize in providing full managed services to businesses of every size, industry, and need.
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