[vc_row][vc_column][vc_column_text]Updated December 2018

Outsourcing integration challenges have increased, production workloads, applications, and enterprise systems are moving to the cloud, and security is a top concern for everyone, no matter your industry.

What's next?

Nothing is certain, however, industry watchers expect a number of shifts in IT as it relates to overall business objectives and strategies.

We also expect to see maturation in cloud computing, robotic process automation (RPA), and cognitive capabilities while entities like the call center and business models based solely on labor arbitrage fade into history.


1. Industry insecurity reigns

“It will be one of a handful of times that outsourcing will be affected by the political climate, says Rebecca Eisner, a partner in Mayer Brown's Technology Transactions practice. The new U.S. administration has already had an impact on trade agreements, regulations, tax policies, visas, and immigration--which big or small have had an impact on the outsourcing industry, which continues to rely on the benefits of global labor arbitrage. And Brexit only adds to industry anxiety in the U.K. and Europe.

Companies have begun assessing and auditing their contracts to determine the impact, says Christopher A Seidl, partner and chair of the global business and technology sourcing group at Robins Kaplan. “This will lead to deeper discussions between parties, and more renegotiations, over terms relating to currency, changes in the law, and the overall costs of the deal,” Seidl predicts. “They will also seek to add flexibility into their outsourcing arrangements through, for example, new termination rights, rights to move locations, rights to insource, and other similar protections,” Eisner says.


2. Security stays top of mind

Information and data security will continue to be a major concern for the foreseeable future. “Traction for advanced security automation, threat intelligence, and security analytics solutions will continue to be robust as enterprises look to build a holistic approach to enterprise security and fend off business risks,” says Jimit Arora, a partner in the Everest Group’s IT services division. “As-a-service models to scale security capabilities and dynamically support cloud-based workloads will also gather steam.”

Vendors will take more of a lead role in protecting the enterprise through security offerings, adds Seidl. “Vendors won't simply be thought of as an entry point for hackers, but rather as an ally for regulators, politicians, and businesses who continue to be challenged in looking for solutions.”

We are already seeing many Managed Services and IT Providers become Managed Security Service Providers which can be attributed to the importance of security in today's business environment.


3. Intelligent automation drives down costs

"Intelligent automation and robotic process automation will take a step function forward for certain providers, disrupting existing commercial outsourcing structures and driving down costs and, to a lesser degree, prices in the market,” predicts David Rutchik, executive managing director with outsourcing consultancy Pace Harmon. “This will result in supplier margin expansion, greater savings opportunities for enterprise buyers, the need for enterprises to renegotiate existing outsourcing deals, and the bifurcation of the ‘haves’ and ‘have-nots’ in the marketplace."


4. Customers demand more from the cloud

The cloud is no longer new and adoption continues to increase.  “Clients will force cloud providers to mature,” says Adam Strichman, founder of boutique outsourcing consultancy Sanda Partners. “Clients will become savvier about what a cloud service really means, and these ‘me too’ cloud services are going to have to grow up or be kicked to the curb.” Customers will be looking to leverage the cloud as the core platform for new internal and external initiatives, adds Arora. “Enterprises will demand significantly more value from cloud service providers to drive transformation in their business.”


With technology always evolving and businesses constantly innovating, it will be interesting to see what's next in the world of outsourced IT.[/vc_column_text][/vc_column][/vc_row][vc_row font_color="#ffffff" css=".vc_custom_1471641930410{background-color: #6994bf !important;}"][vc_column][vc_column_text css_animation="appear"]

Learn more about managed services provided by Managed Solution


[vc_row][vc_column][grve_single_image image="17730"][vc_column_text]As written on whatech.com

Managed services include all those in-house functionality that is transferred to the third-party service providers for better management. In today's fiercely competitive business environment, organisations want to ensure that their staff focuses on the core competencies of their business and non-core activities are handled by third-party service providers.

Some of the common managed services include lifecycle management activities, IT resource activities, HR activities,.

The global managed services market is forecasted to witness a healthy growth rate in the next five years as more organisations understand the importance and advantages of outsourcing their non-core operational activities.

Managed Mobility Services Market Anticipated to Witness High Double-Digit CAGR

The global managed services market is segmented into managed data centre, managed security, managed infrastructure, managed communications, managed mobility,. All these segments of the global managed service market are anticipated to witness a healthy growth through 2020, with the managed mobility segment forecasted to witness a high double-digit CAGR.

Report: www.futuremarketinsights.com/reports/sample/rep-gb-259

Managed mobility services include the management of smartphones, tablets, and other mobility services required by businesses in carrying out their day-to-day operations. Over the years, smartphones have penetrated every walk of our life and businesses want to leverage on the enormous reach of the mobile phones.

Organisations are using mobile devices to manage their work in an effective manner. Mobile devices are used extensively in the hotel and restaurant industry for allocating seats to patrons on a real-time basis.

Moreover, mobile phones have become an important platform for advertising and marketing purposes, as they offer multiple channels through which a product or service can be promoted. These factors have forced businesses to look for credible mobility management service solutions and this is anticipated the boost the prospects of the global managed mobility services market.

Low Adoption of Managed Mobility in Developing Economies Can Pose a Challenge to the Growth of the Global Managed Mobility Services Market

Although organisations in developed countries are pushing the demand for managed mobility services, it is forecasted that the low demand from organisations in developing nations can curtail the growth prospects of the global managed mobility services. Many organisations in developing economies are concerned about the rising operational costs and they do not want to increase it by outsourcing their mobility activities to third-party vendors.

Moreover, businesses in developing economies tend to use free, open-source software for mobility management, as they do not have the budget to invest in premium software. These factors are forecasted to present a key challenge for the growth of the global managed mobility services market.

The global managed mobility services market is segmented into:

  • Managed smartphones and tablets
  • Managed mobile security
  • Managed mobile VAS

Among these segments of the global managed mobility services market, the managed smartphones and tablets segment is forecasted to expand at a high CAGR through 2020. The increase in proliferation of smartphones and tablets in both developing and developed economies is projected to be the key reason for the growth of this segment.

The growth will be particularly phenomenal in India and China, but the weak demand from other Asia Pacific nations can have an adverse impact on the growth of the global managed mobility services market.

Report: www.futuremarketinsights.com/reports/sample/rep-gb-259

Global Managed Mobility Services Market: Key Players

Some of the key players in the global managed mobility services market include Cisco, Alcatel-Lucent, Dell, AT&T, Ericsson, HP, and Microsoft.

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blended IT whitepaper header - managed solution

How A Blended IT Solution Cuts Waste

Modern businesses need top-of-the-line productivity tools mixed with the best IT professionals around mixed with low-cost tech solutions.  It sounds impossible, but it doesn't have to be. With a Blended IT solution, businesses can blend their IT workforce with our expert staff and tech solutions.


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Want to learn more about what Blended IT really means? Fill out the form to download the WhitePaper



Seamless IT Department with Managed Services

By Kelly Cronin
Every business is busy - creating unavoidable opportunities for mistakes.  Many departments can get overlooked, including IT.  The problem is, even if you don't quite realize it, your IT department is the very foundation of  your entire business.  All your company data, communication tools, and service platforms are reliant on a sturdy IT department.
IT departments can be tricky, with a lot of difficulty in hiring the right people and avoiding turnover.  That's where a Managed Services Provider (MSP) comes in. Whether you completely outsource your IT department, or simply collaborate and combine your IT with an MSP, having managed services can completely transform your business, without a lot of work on your end.

Worry-free Reliability

A managed services provider will never leave you in times of need.  With an outside IT department, there will always be an IT professional available to help manage your business needs. No need to worry about who will take over while your only IT guy is on a week-long cruise in Hawaii.

Growing Expertise

An MSP has IT professionals with incredible experience.  Working with multiple clients and industries, you can be sure they have dealt with the latest technology and the best practices for each different business.  Having an experienced professional working with your business can allow you to make knowledgeable decisions about your software and hardware, as well as other business practices and techniques.

Reduce Risk

If an individual employee has complete access to your IT, but ends up not working out, are you sure they won't create problems with your IT when they leave?  An MSP allows you to have more than just one or a few individuals manning your company data, meaning you can protect your company no matter who stays or goes. Reduce the risk of company damage by using an outside IT department to protect your company.

Managed Solution is a full-service technology firm that empowers business by delivering, maintaining and forecasting the technologies they’ll need to stay competitive in their market place. Founded in 2002, the company quickly grew into a market leader and is recognized as one of the fastest growing IT Companies in Southern California.


We specialize in providing full managed services to businesses of every size, industry, and need.


Learn more about managed services provided by Managed Solution


Contact Us at 800-790-1524 to Learn More!



How to maximize ROI by outsourcing or blending with a managed services provider

Managing IT is no easy task. Challenges with IT professionals include a lot of turnover of IT employees, difficulty supporting the necessary training, and the expense of continued education to keep employees at the top of the industry.  Whether you completely outsource IT or create a Blended IT workforce, a managed service provider can save you time, money, and a whole lot of frustration.  To get the best out of your MSP, check out these tips:

Communicate your needs

Make sure to follow up with your managed services provider.  They are there to give you exactly what you need, and also what you want.  Communicate your goals and ideas so they can execute and implement them into your business. MSPs can be so much more than an outside IT department, and can often serve as your virtual CIO.  Take advantage of this by combining all of your skills with theirs to take your business to the next level.

Re-evaluate often

Meet up with your MSP on a regular basis. Consistently reviewing the overall state of your IT operations is important in resolving - and preventing - any issues.  Also checking up on your last period's operations efficiency, such as how many tickets went through, the average time of resolution, etc, can help you see exactly how your MSP is performing.  Your MSP should work with you to improve the functionality of your network by keeping up with reports.

Let them help you

MSPs are capable of providing valuable strategic advice, including planning future IT projects and upgrades, evaluating your network, systems, and workstations, and coming up with solutions to current or potential future IT problems. Come up with a clear, step-by-step backup and disaster recovery plan.  Work with your MSP to make sure they know what you will need, and you will know exactly what they can do for you, as well as what you will need to do in case of a disaster.  Test the backup process with your MSP to make sure the plan will work for both of you.


Our Managed Services Portfolio includes offerings that cover a wide range of technology’s – choose from one of our packaged offerings or pick and choose the specific services and applications that fit your business needs. The first step will be a Network Assessment with one of our infrastructure experts that will provide you a network inventory analysis, identify any and all network issues and correlate data collected to provide you extensive insight into your network and its performance.



Relationship Goals: Our IT Department and Yours

Kimye is so 2016.  This Valentine's Day, there's a new "IT" couple and it's called Blended IT.  Blended IT is the perfect combination of mixing our IT resources with yours.  A 24/7 help desk is probably the best valentine you can ask for. Don't take on more than you need to - Blended IT helps you get back to what you do best, without losing technology reliability. Work with us and you've finally found the perfect relationship.

Managed Services

Our Managed Services Portfolio includes service offerings that cover a wide range of technologies – choose from one of our packaged offerings or pick and choose the specific services and applications that fit your unique business needs.
  • Desktop and Device Management
  • Server Monitoring and Management
  • Onsite and Offsite Support
  • Business Continuity

Learn More >>

Systems Integration

Integration services which streamline applications and optimize enterprise wide resources. Our integration services include consulting,
mature governance framework and system integration in the following areas:

systems integration web - managed solution

Backup & Compliance

93% of companies that lost their data for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. Don't let this be you! Managed Solution offers a variety of Backup and Disaster Recovery solutions to tailor specifically to your business.

Mobile Workforce Solutions

Today’s employees want flexibility in where and when they work, access to the latest devices and technology… and they expect their employer to make it easy for them. To keep up with the pace of change and the speed of business, they need to access their work remotely, connect with their team, and meet with customers or partners in ways that support virtual teams.



Want more info on how Managed Solution and Your Business could be the perfect pair?

Read about all of our Products & Services


Looking for a partner in your business' managed services needs? Call us at 800-790-1524 to learn about all that we offer!



Blended is Best for Strategic Business Outcomes

According to a IDG Enterprise (IDGE) survey of 696 senior IT and business executives, more than half of respondents said IT must be business-savvy (61 percent), collaborative (53 percent), and innovative (50 percent). The only problem is that finding "hybrid" staff--those with that combination of tech skills and business savvy that CIOs covet--remains a problem.

Many IT executives are challenged to build IT departments that are more strategic, serviced-oriented and engaged with the business--but may not have a full staff of employees who have all the skillsets to make the transformation. By using a blended IT workforce, you can leverage the abilities and expertise of a much larger and technologically-diverse team to tackle issues that your full-time staff may not be equipped to handle.

Benefits of Blended IT

  • Reduce Overhead

  • 24/7 Access to expert support

  • Round out Your Technical Strengths

  • Increased Situational Experience

  • Speed up projects

  • Reduce Waste

  • Increased Operational Flexibility

  • Decrease Overall IT spending

More and more companies are discovering the benefits of employing a blended IT workforce. This approach includes using a mix of full-time employees, independent contractors and temporary workers. A blended IT solution provides for the best possible financial and strategic business outcomes.

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Contact Managed Solution for more information on creating a strategic IT Department with our Blended IT solutions 858-429-3084.


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