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Maximize Efficiency and Security with Remote Management and Monitoring Tools

Managed Solution

5.0

Based on 50 reviews

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Suzie Harris

21:53 03 Feb 25

Ray was SUPER friendly and helpful. I got a call within minutes of sending a request to our helpdesk! He cleared up my issue, taught me some helpful tricks to save space on my laptop, and made sure I was good to go before hanging up.

alpha leahy

17:43 23 Jan 25

Managed Solution is the best! They are reliable, dependable, and highly efficient. Thomas always jumps in quick to resolve systems issues and never failed to respond on time. The help desk team takes up calls early morning which is a big plus! We don't have to wait for regular office hours opening of 8:00am. Their IT operations is the best!

Lill Gaimari

21:25 10 Jan 25

Damon Rocks!! As always!!

Michael Gatmaitan

17:22 26 Dec 24

yune hwang

03:23 13 Dec 24

Managed solution is very efficient and quick to resolve my problems.

Marcus Kennedy

14:50 14 Aug 24

Eddie Cruz

16:34 29 Jul 24

Awesome, fabulous IT work.

Wesam Shanneb

18:49 01 Jul 24

Boston is a legend.

Gary Reiter

15:40 25 Apr 24

Awesome, Quick To Answer, Knew Exactly What He Was Doing, And Had Me Going In No Time. Thank You For Your Help Boston.

Penned from the desk of CLH

13:33 27 Mar 24

I want to lift this group up today. Our organization faces unique technical challenges, and we require some pretty crazy hybrid solutions. They continue to work hard for us and have delivered what we asked for. I've worked with several MSPs at different levels, and Managed Solution's staff at every level is Aces all the way!

GodsWoman757

19:04 07 Nov 23

I had software that needed to be uninstalled and reinstalled from another vendor and Sean R. was quick to respond and resolve my issue. He was also very friendly, courteous, and professional.

Tracye Logan

18:46 24 Aug 23

My issues were addressed and corrected. My representative was knowledgeable and provided excellent customer service.

Identify and Resolve Issues Before They Happen

Managed Solution’s remote management and monitoring tools ensure consistent reliability with comprehensive monitoring and full visibility into your network.

Comprehensive Security and Maintenance

Ensure your data protection and streamline maintenance of your network with robust antivirus software and automated malware removal, optimizing system performance and minimizing downtime.

Proactive Monitoring and Alerting

Minimize all downtime and enhance accountability through real-time device monitoring and proactive issue identification, supported by comprehensive reporting and alerting functionalities

Efficient Remote Support and Management

Empower remote accessibility and self-help capabilities, enabling quick issue resolution and streamlined support processes without the need for on-site visits or extensive IT intervention.

Key Features and Services

Monitoring and Alerting

24/7 Device Monitoring & Alerts From Helpdesk
Network Availability Monitoring
Ticket Alerts & Escalation With Steps To Resolution
Monthly Reporting & QBRs
Warranty Reports & Notifications

Security and Maintenance

Webroot Antivirus
Malwarebytes Anti-Malware Pro Software
Antivirus Management
AV Scans
Virus & Malware Removal

Remote Support and Control

LogMeIn Pro Remote Control
Remote Restart Of Services & Low Disk Space Cleanup
Windows, MAC & Mobile Support
Software Installation
Hardware & Software Audits

Additional Features

Automated Patching/Updates With Flexible Installation & Optional Reboot
Web-Based Portal
Self-Help Center
Shadow IT
Ticket-Based Workflow

What We Mean By Specialized

As a Microsoft Solution Partner, we bring a badge of credibility to our clients, highlighting our expertise in delivering top-tier solutions using the latest Microsoft technologies. This partnership grants us access to advanced tools, training and support, ensuring that our services are at the cutting edge of innovation. For our clients, this means access to highly optimized solutions and the assurance of working with a recognized leader in technology solutions, ensuring your business stays ahead in a rapidly evolving digital landscape.