Co-Managed IT Services

Our collaborative approach combines the convenience of internal IT with the expertise of an MSP.

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5.0
Based on 50 reviews
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21:53 03 Feb 25
Ray was SUPER friendly and helpful. I got a call within minutes of sending a request to our helpdesk! He cleared up my issue, taught me some helpful tricks to save space on my laptop, and made sure I was good to go before hanging up.
ACg8ocJP6iocJnFI76pbAx2CRiaaoPX8a CCWRbuIIMC 7 N1sSyUA=s128 c0x00000000 cc rp moalpha leahy
17:43 23 Jan 25
Managed Solution is the best! They are reliable, dependable, and highly efficient. Thomas always jumps in quick to resolve systems issues and never failed to respond on time. The help desk team takes up calls early morning which is a big plus! We don't have to wait for regular office hours opening of 8:00am. Their IT operations is the best!
ACg8ocK0fy3yugSkF3lvEc5H1jRJp2efKQmvD1sGc8kNf7Joqzw6Kw=s128 c0x00000000 cc rp moLill Gaimari
21:25 10 Jan 25
Damon Rocks!! As always!!
ALV UjW11G1HhdbeGKoqM BtPzFK1R1UvZfIXeD5 0Fbt6Xp GCc6z7 =s128 c0x00000000 cc rp moMichael Gatmaitan
17:22 26 Dec 24
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03:23 13 Dec 24
Managed solution is very efficient and quick to resolve my problems.
ACg8ocKlihh9f WdkrAfYvimOXicphf8o2emnNWkezxFuseTpCWM7A=s128 c0x00000000 cc rp moMarcus Kennedy
14:50 14 Aug 24
ALV UjXI Z qhdy0JlJMkWUPsP5nHSQHZkXCUcKnaEESrHoMsHCcZ6ex=s128 c0x00000000 cc rp moEddie Cruz
16:34 29 Jul 24
Awesome, fabulous IT work.
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18:49 01 Jul 24
Boston is a legend.
ACg8ocKCeuFpSrdhEyKs1kyGE4W0aKsaqzj lvxlMi8NSo0SsDYwSw=s128 c0x00000000 cc rp moGary Reiter
15:40 25 Apr 24
Awesome, Quick To Answer, Knew Exactly What He Was Doing, And Had Me Going In No Time. Thank You For Your Help Boston.
I want to lift this group up today. Our organization faces unique technical challenges, and we require some pretty crazy hybrid solutions. They continue to work hard for us and have delivered what we asked for. I've worked with several MSPs at different levels, and Managed Solution's staff at every level is Aces all the way!
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19:04 07 Nov 23
I had software that needed to be uninstalled and reinstalled from another vendor and Sean R. was quick to respond and resolve my issue. He was also very friendly, courteous, and professional.
ALV UjXDgl CxXOzhXbzOxd2zhXiJsUXj6C qp2mHSfTtnBpZdlhdECI=s128 c0x00000000 cc rp moTracye Logan
18:46 24 Aug 23
My issues were addressed and corrected. My representative was knowledgeable and provided excellent customer service.
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Co-Managed IT vs Managed IT: What's the Difference?

When it comes to IT services, businesses often face the choice between co-managed and managed IT solutions. Understanding the differences between these two approaches can help you make an informed decision that best suits your organization's needs.

Co-Managed IT

Co-managed IT services involve a collaborative partnership between your internal IT team and an external IT service provider. This approach allows your business to leverage the expertise and resources of a third-party provider while maintaining control over certain aspects of your IT operations. 

  • Collaborative Partnership: Your internal IT team works alongside the external provider. 
  • Flexibility: You can choose which IT functions to outsource and which to keep in-house. 
  • Enhanced Support: Gain access to specialized skills and resources without fully outsourcing. 
  • Scalability: Easily scale IT services up or down based on your business needs. 
  • Cost Efficiency: Optimize costs by only outsourcing specific tasks or projects. 

Managed IT

Managed IT services involve outsourcing the entirety of your IT operations to an external provider. This approach is ideal for businesses that prefer to focus on their core activities while leaving IT management to experts. 

  • Full Outsourcing: The external provider takes full responsibility for your IT operations. 
  • Proactive Management: Continuous monitoring and maintenance to prevent issues before they arise. 
  • Comprehensive Solutions: Access to a wide range of IT services, including cybersecurity, network management, and data backup. 
  • Predictable Costs: Fixed monthly fees for comprehensive IT support. 
  • Expertise: Benefit from the provider's extensive knowledge and experience in managing IT systems. 

Why Choose a Co-Managed IT Service Model for Your Business

The co-managed IT model is designed to empower your internal team—not replace it. By combining the strengths of your in-house expertise with the specialized knowledge and resources of an external provider, your business gains a flexible, scalable, and cost-effective solution that adapts to your evolving IT needs.

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Benefits of Co-Managed IT for Your Business

Drive Growth

Free your internal team to pursue innovation and revenue-generating projects by offloading routine support and tapping into specialized expertise as needed

Reduce Risk

Protect your business with access to expert support in cybersecurity, compliance, and cloud—ensuring greater peace of mind and operational resilience.

Control Costs

Get exactly the services you need—nothing more, nothing less—so you can bridge skill gaps, complete projects faster, and avoid the expense of full-time hires without compromising quality

Unlock the Secrets to Efficient IT Management Services

Download our free eGuide to discover how Managed IT Services can transform your business with proactive monitoring, enhanced security, and strategic IT planning. Learn what a managed IT service provider is, see example MSP contracts, and explore key considerations for selecting the right MSP.

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Co-Managed IT Services Case Study:

"We'd worked with Managed Solution on a successful IT project in the past, so we had a good idea of their capabilities. Since they were at Microsoft Partner, in addition to projects they were able to support our software licensing. This was especially important to make sure that we have a compliant IT function error radar”.

- Dennis Gonzales, Sr. Principal, Information Systems and Technology.

Co-Managed IT Services FAQs

Co-managed IT is a partnership between an internal IT team and an external IT provider, allowing businesses to supplement their existing IT resources without fully outsourcing.

Fully managed IT replaces an internal IT team, while co-managed IT works alongside your team, providing additional expertise and support where needed.

Services often include help desk support, cybersecurity, network monitoring, cloud management, disaster recovery, and IT strategy consulting.

Businesses with overworked IT staff, knowledge gaps, or scalability concerns can benefit from co-managed IT services.

It provides access to advanced security tools, 24/7 monitoring, and compliance support to strengthen your IT defenses.

Yes! It allows businesses to access specialized IT expertise without the expense of hiring and training additional full-time staff.

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