Effective date: October 1, 2026
These Website Terms of Use (“Terms”) are a binding agreement between you and Managed Solution, LLC (“Managed Solution,” “we,” “us,” or “our”). By accessing or using the Services (defined below), you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.
If you use the Services on behalf of a company or other organization, you represent that you are authorized to accept these Terms for that organization, and “you” includes that organization.
These Terms apply to managedsolution.com and its subdomains, pages, forms, downloads, eGuides, case studies, event and webinar registrations, chat tools, and newsletters (together, the “Services” or the “Website”).
These Terms do not cover Command Center, our Microsoft Teams app, which has its own Command Center Terms of Use. They also do not replace any signed Master Services Agreement, Statement of Work, or other written contract with us (a “Client Agreement”). If these Terms conflict with a Client Agreement, the Client Agreement controls.
The Website is intended for business visitors at least 18 years old. You may browse the Website, contact us, register for events, and download materials for your organization’s internal, non-commercial reference.
Submitting a contact form, chat message, or quote request does not create a client relationship or any obligation to provide services. Services are provided only under a signed Client Agreement.
You agree not to use the Website to:
(a) violate any law, regulation, or third-party right, including privacy and intellectual property rights;
(b) upload or transmit malware, or probe, scan, or test the vulnerability of the Website without our written authorization;
(c) scrape, crawl, or harvest content or contact information by automated means, or overload the Website with bulk requests;
(d) impersonate any person or misrepresent your affiliation with an organization;
(e) send spam, harassing, threatening, defamatory, or obscene content through forms or chat;
(f) submit passwords, payment card numbers, government ID numbers, or health information through forms or chat.
Security researchers who find a vulnerability should report it to compliance@managedsolution.com and not access, alter, or disclose data beyond what is needed to show the issue.
Our Privacy Policy explains what personal information we collect through the Website, including through forms, cookies, chat, and analytics tools, and how we use it. You can submit a privacy request through our Data Privacy Request form.
The Website and its content, including text, graphics, eGuides, case studies, videos, logos, and the Managed Solution name and marks, are owned by Managed Solution or its licensors and protected by intellectual property laws. Except for the limited permission in Section 3, no rights are granted to you.
You may not republish, sell, or frame Website content, or use it to train machine learning models, without our written permission. You must keep all proprietary notices on materials you download.
Microsoft and related product names are trademarks of the Microsoft group of companies. Their use on the Website does not imply endorsement beyond our status as a Microsoft partner.
If you believe content on the Website infringes your copyright, send a notice to contracts@managedsolution.com identifying the work, the infringing material and its location, your contact information, a good-faith statement, and a statement under penalty of perjury that you are authorized to act.
You are responsible for information you submit through the Website and represent that you have the right to submit it. If you send us suggestions or feedback, we may use them without restriction or obligation to you.
The Website may link to or embed third-party sites and tools, such as Microsoft resources, scheduling and webinar platforms, payment portals, and social media. Those services are governed by their own terms and privacy practices. We are not responsible for their content, availability, or practices.
EXCEPT AS EXPRESSLY STATED IN A CLIENT AGREEMENT, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, MANAGED SOLUTION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Website content, including blog posts, eGuides, licensing and pricing information, and Microsoft program details, is general information, may be out of date, and is not a quote or professional advice. Microsoft pricing and program terms change; confirm current terms with us before purchasing. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
For Clients, the limitation of liability in the Client Agreement applies in place of this Section.
FOR ALL OTHER USERS, TO THE FULLEST EXTENT PERMITTED BY LAW: (A) MANAGED SOLUTION WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain exclusions or limits, so some of the above may not apply to you.
Except where a Client Agreement provides otherwise, you will defend, indemnify, and hold harmless Managed Solution and its officers, employees, and contractors from third-party claims, losses, and reasonable attorneys’ fees arising from your Content, your violation of these Terms, or your violation of law or third-party rights.
We may suspend or block access to the Website, in whole or in part, if we believe you have violated these Terms, if your use creates a security risk, or if required by law. Sections 6 through 15 survive any suspension.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. If a Client Agreement sets a different dispute process, that process controls for the Client and its Authorized Users.
Informal resolution. Before starting arbitration, a party must send written notice of the dispute and try in good faith to resolve it for 30 days. Notices to us go to contracts@managedsolution.com.
Binding arbitration. Any dispute arising from or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, in San Diego, California. The arbitrator’s award may be entered in any court with jurisdiction.
Class-action waiver. Disputes will be arbitrated only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, or representative action. If this waiver is found unenforceable for a claim, that claim will proceed in court, not in arbitration.
Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive relief in court to protect intellectual property, confidential information, or the security of the Services. For any matter that proceeds in court, the state and federal courts in San Diego County, California, have exclusive jurisdiction, and you consent to their personal jurisdiction.
Changes. We may update these Terms. We will post the updated version on this page with a new effective date at least 30 days before material changes take effect. Continued use of the Website after the effective date means you accept the updated Terms.
Export and sanctions. You will not use the Services in violation of U.S. export control or sanctions laws.
General. These Terms, the Privacy Policy, and any Client Agreement are the entire agreement on their subject. If a provision is unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.
Contact. Managed Solution, LLC, 2150 W Washington St, Suite 402, San Diego, CA 92110. Phone: 888-563-9132. Legal notices: contracts@managedsolution.com. Support: helpdesk@managedsolution.com. Security reports: compliance@managedsolution.com.
