Managed Solution Honored with 2025 MSP Today Product of the Year Award

IT Help Desk Services with AI and Robotic Process Automation (RPA) Honored for Exceptional Innovation and Successful Deployment Through the Channel

SAN DIEGO, CA — June 11, 2025 — MSP Today announced that Managed Solution’s AI-Powered Help Desk with Robotic Process Automation (RPA), has been named as the 2025 MSP Today Product of the Year Award winner by TMC, a leading global media company recognized for building communities in technology and business through live events and digital marketing platforms.

The MSP Today Product of the Year Award honors standout products and services that are reshaping the managed services landscape—delivered through the Channel and purpose-built to meet the evolving needs of end users. Managed Solution’s IT Help Desk with AI and RPA was selected for its innovation, performance, and its measurable impact on customers and partners alike.

Managed Solution’s IT Help Desk delivers 24/7 intelligent support to businesses of all sizes, combining the power of artificial intelligence with robotic process automation to streamline issue resolution, reduce response times, and enhance user satisfaction. By automating routine tasks and enabling predictive support, the solution empowers IT teams to focus on strategic initiatives while ensuring clients receive fast, accurate, and personalized service.

“We are honored to receive this prestigious recognition from MSP Today,” said Sean Ferrel, CEO of Managed Solution. “This award reflects our commitment to innovation and excellence. Our IT Help Desk is transforming how IT support is delivered—leveraging today’s most advanced technologies to make IT smarter, faster, and more efficient for our clients and partners.”

“It gives me great pleasure to recognize Managed Solution as a 2025 recipient of TMC’s MSP Today Product of the Year Award for their innovative solution, IT Help Desk with AI and RPA,” said Rich Tehrani, CEO of TMC. “Our judges were thoroughly impressed not only by the strength and features of the product, but by Managed Solution’s commitment to the Channel—empowering partners to deliver exceptional service and drive meaningful results for their clients.”

Winners of the 2025 MSP Today Product of the Year Award will be featured on MSP Today, the definitive resource for managed service providers, as well as across TMCnet’s media platforms.

About Managed Solution

Managed Solution is a leading provider of IT services and support, offering scalable solutions tailored to businesses of all sizes. With a strong focus on customer satisfaction and proactive service delivery, Managed Solution empowers organizations through innovative technology and expert support. Learn more at www.managedsolution.com.

About MSP Today

MSP Today is the premier online destination for MSPs (Managed Service Providers) and IT service providers worldwide. As the industry’s leading web portal, we are committed to delivering timely and relevant news, cutting-edge product information, and invaluable insights to empower MSPs and IT professionals to thrive in today’s rapidly evolving technology landscape. Visit www.msptoday.com.

ABOUT TMC

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Learn more at www.tmcnet.com.