[vc_row][vc_column][vc_column_text]Business Process

Wednesdays With Will Blog

Wednesdays with Will is a weekly blog providing information on Microsoft Dynamics CRM including:
  • How Dynamics CRM integrates with Office 365
  • How Dynamics CRM is used in each team setting (Sales, Marketing, Services, & Management)
  • How Dynamics CRM is used by different industries
Author: William Marchesano, Technology Advisor & Evangelist, Managed Solution
Each week we’ll discuss how a Customer Relationship Management (CRM) system, such as Microsoft Dynamics CRM, can improve the workflow between your Sales, Marketing, and Services teams. Looking outside of internal operations, we will also talk about using a CRM platform to improve your business’s effectiveness with customer engagement and social selling. From time to time we’ll even have guest appearances from one of our CRM engineers to show you quick tips and tricks for using Microsoft Dynamics CRM. As always, we welcome you to reach out to us to discuss how Microsoft Dynamics CRM can help your business.
Will has over 16 years of experience in business development, team management, and project management. Will has worked at Managed Solution for over four years and is currently advising businesses on best CRM practices and implementations. Will’s focus is on process improvement and analytics specializing in Customer Relationship Management (CRM). Will is a Microsoft Certified Professional, with certifications in Presales Technical Specialist – Microsoft Dynamics CRM 2013, Sales Specialist- Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2015 Application, Sales Specialist- Office 365, Sales Specialist- SMB Infrastructure and Sales Specialist- Datacenter.

Email Sign-Up: Wednesdays with Will Blog

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Recent Related Posts:
Articles by William Marchesano, Technology Advisor & Evangelist, Managed Solution:
For information on deploying Microsoft Dynamics CRM in your organization, please call us at 800-257-0691.

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San Diego, CA, February 26, 2016 - Managed Solution, a highly honored and tenured managed services company and pioneer in managed, utility-based cloud computing, announced today that CRN®, a brand of The Channel Company, has named to its 2016 Managed Service Provider (MSP) 500 list in the MSP Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.
In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.
The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premise and off-premise services; and the MSP Hosting Service Provider 100, recognizing MSPs focused primarily on off-premise, cloud-based services.
Managed Solution was selected for MSP Pioneer 250 list because their solutions are customized specifically for each customer and focus on driving internal productivity, collaboration and culture – which provides valuable business outcomes.
“MSPs meet a critical need in the IT market, providing customized, turnkey services that allow for predictable operational expenses, effective control of expenditures, precise allocation of limited resources and convenient access to on-demand and pay-as-you-go technology,” said Robert Faletra, CEO, The Channel Company. “We congratulate the service providers of the MSP 500, who continually reinvent themselves to successfully meet their customers’ changing needs, helping businesses get the most out of their IT investments and sharpen their competitive edge.”
“We are currently building a channel partnership with many MSP’s and other vendors nationally to provide more of a group purchasing organization type look and feel for our customers,” said Sean Ferrel, chief executive officer, Managed Solution. As a part of the dynamic business community, we are a technology company that empowers business, investing in them like none other. We will continue to be committed to the success of our clients and we are excited to work with companies using today’s cutting edge technology to shape the business of tomorrow.
The MSP 500 list will be featured in the February 2016 issue of CRN and online at www.CRN.com/msp500.

About Managed Solution

Managed Solution is the premier provider of outsourced IT support and managed services for small to large size businesses. Founded in 2002, the company quickly grew into a market leader and is recognized as one of the fastest growing IT Companies in Southern California. Managed Solution continues to deliver award-winning services paired with leading business technologies to assist clients in running their business efficiently.

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

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What’s your blank canvas? Use a new Sway to string together your next notable narrative.

Sway Inspiration

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Congratulations to Shaun Fagan, Project Manager, for being selected as Managed Solution’s January 2016 Player of the Month.
This award is given on a monthly basis to a Managed Solution employee who has done an amazing job of exemplifying and living up to the Managed Solution Core Values.
The Managed Solution leadership team selected Shaun Fagan as Player of the Month because he has shown great communication between teams. Shaun consistently proves to be a great team player at work, and he also proves to handle difficult clients with ease. Shaun, who has been with Managed Solution for over three years now, also works hard outside of the office to further his education.
Shaun is originally from Costa Mesa and now lives in Lake Elsinore. He has one son who is 24 years old that he spends a lot of time with, as shown above at Snow Summit. In his free time, he enjoys snowboarding, biking, hiking, playing the guitar, shooting, traveling, and spending time with his family.
Shaun’s hard work ethic, extraordinary communication skills, and outstanding client service prove he deserves to be recognized as this month’s Player of the Month.
Managed Solution recognizes outstanding employees (players) by awarding them Player of the Month. This award is given on a monthly basis to a Managed Solution player who has knocked the socks off of one of our members of leadership by living up to the Managed Solution Core Values on a daily basis. Our values are important. They’re the foundation behind all we do. Players of the Month are recognized and highlighted on the Wall of Fame and rewarded with an extra day of PTO to use on a day of their choice.
Congratulations to all of our Players of the Month:
Here at Managed Solution we thrive in an energetic, performance-driven environment where results, teamwork, and quality of customer satisfaction are recognized and rewarded. Our corporate culture is diverse, open and creative. We look for team members with proven experience, a strong sense of passion and dedication to the highest levels of excellence, technology and business ethics.
At Managed Solution, we strive to be the best technology based company by investing in our top assets; our people - CAREERS

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picPay as you Go Microsoft Licensing

No more three year commitments. Pay only for what you actually use on a per user, per month basis. Yes that means you can have 50 users running on exchange online only and 150 users running with a fully loaded version of Office 365.
Buying Microsoft Products through a trusted Cloud Solutions Provider gives you access to pricing discounted from what you'll find in the Microsoft portal and gives you unlimited access to the Enterprise Level Support and Premiere Deployment services that only 1st Tier CSP's can provide you through their Microsoft Partnership.

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Blended IT is Best for Strategic Business Outcomes

Many IT executives are challenged to build IT departments that are more strategic, serviced-oriented and engaged with the business--but they're dealing with employees who lack the skills to make the transformation. By using a blended IT workforce, you can leverage the abilities and expertise of a much larger and technologically-diverse team to tackle issues that your full-time staff may not be equipped to handle.

More and more companies are discovering the benefits of employing a blended IT workforce.

This approach includes using a mix of full-time employees, independent contractors and temporary workers. A blended IT solution provides for the best possible financial and strategic business outcomes.
  • Reduce Overhead
  • 24/7 Access to Expert Support
  • Round out Your Technical Strengths
  • Increased Situational Experience
  • Speed up Projects
  • Reduce Waste
  • Increased Operational Flexibility
  • Decrease Overall IT spending
  • Reduce Turnover
Blended to Perfection
According to a recent IDG Enterprise (IDGE) survey of 696 senior IT and business executives, more than half of respondents said IT must be business-savvy (61 percent), collaborative (53 percent), and innovative (50 percent). The only problem is that finding "hybrid" staff--those with that combination of tech skills and business savvy that CIOs covet--remains a problem.

Contact Us!

For more information on creating a strategic IT Department with our Blended IT solutions, call 800-313-2109 or complete the contact form below and we will be in touch.


Printable PDF BlendedIT

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Congratulations to Tina Rountree, Business Development Manager, for being selected as Managed Solution's December 2015 Player of the Month.
This award is given on a monthly basis to a Managed Solution employee who has done an amazing job of exemplifying and living up to the Managed Solution Core Values.
The Managed Solution leadership team selected Tina Rountree as Player of the Month because she not only exceeded her sales goal for the year, but she continues to enhance her knowledge of technology with certification courses, conferences and seminars while also inspiring her colleagues and other women in the field. Tina recently became the President of the San Diego Community of Women in Technology (WIT), whose mission is to connect creative, innovative and hardworking women for the purpose of providing mutual support in achieving professional and personal goals. On December 10, 2015 Tina organized two great events highlighting women leaders who are working in technology. Hoover Academy of Information Technology students who are interested in pursuing careers in technology enjoyed an afternoon event featuring a movie screening of Big Dream, Q&A with a panel of women leaders and some fun games. The Future of Tech: See how Women in Tech are Inspiring Great Minds held at the Microsoft Stores in San Diego, CA and Scottsdale, AZ were both special evenings for women leaders who are passionate about changing the ratio of women in tech. Several guests brought their daughters and together guests shared their knowledge and resources to help young women understand and expand their potential as future leaders in technology – from the classroom to the boardroom.
Tina's passion for technology is inspiring to her colleagues, young women, as well as leaders in technology, therefore leadership is excited to award her dedication and hard work with this month's Player of the Month.
Managed Solution recognizes outstanding employees (players) by awarding them Player of the Month. This award is given on a monthly basis to a Managed Solution player who has knocked the socks off of one of our members of leadership by living up to the Managed Solution Core Values on a daily basis. Our values are important. They’re the foundation behind all we do. Players of the Month are recognized and highlighted on the Wall of Fame and rewarded with an extra day of PTO to use on a day of their choice.
Congratulations to all of our Players of the Month:
Here at Managed Solution we thrive in an energetic, performance-driven environment where results, teamwork, and quality of customer satisfaction are recognized and rewarded. Our corporate culture is diverse, open and creative. We look for team members with proven experience, a strong sense of passion and dedication to the highest levels of excellence, technology and business ethics.
At Managed Solution, we strive to be the best technology based company by investing in our top assets; our people - CAREERS

Managed-Solution-Operations-Team-q3-Trip

The Managed Solution Operations Team hit their Q3 goal and won a trip to Dave & Busters!

Here at Managed Solution, we thrive in an energetic, performance-driven environment where results, teamwork, and quality of customer satisfaction are recognized and rewarded. Explore more of our employee programs and achievements on our corporate culture page.

Contact us Today!

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