Communicate directly with customers via Skype for Business inside your mobile apps

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Communicate directly with customers via Skype for Business inside your mobile apps

By James Skay as written on blogs.office.com
The Skype for Business team is always on the lookout for new ways to bring greater value to our customers. We look for new and innovative ideas that connect people together utilizing the power of our platform. Today, we are pleased to announce that the Skype for Business App SDK Preview is now available for download. This new SDK enables developers to seamlessly integrate instant messaging, audio and video experiences into their custom iOS and Android applications.
At Build 2016, we previewed the Skype for Business App SDK and highlighted the ease of seamless integration into native mobile and tablet applications powered by Skype for Business. We showcased a real-world solution created by MDLIVE—a pioneer and visionary in telehealth and leading provider of online and on-demand healthcare delivery services and software—that connects patients and physicians together via mobile devices in a new, convenient and efficient way. And by collaborating with Microsoft and Office 365, MDLIVE is able to offer a secure and HIPAA-compliant system for patients and providers to communicate, share and review patient medical records, lab results and provide assessments.
“Skype for Business will provide MDLIVE with a much more scalable architecture, so we can accommodate even higher volumes of video consults daily,” said Randy Parker, founder and CEO of MDLIVE. “The adoption of Skype for Business also enables us to deliver a significantly improved user experience for both patients and physicians.”
The initial focus of the SDK Preview is to power “remote advisor” solutions that enable consumer mobile and tablet applications to communicate with Skype for Business organizations. Businesses can leverage the power of their existing Skype for Business Server and Skype for Business Online infrastructure—including the familiar native clients they use today—to reach customers never before possible.
Whether you are looking to add voice, video or chat functionality into a new or existing application, the Skype for Business App SDK Preview makes it easy. The availability of these features is an important step in our Skype Developer Platform roadmap to combine the power of cloud voice, meetings and messaging with new cloud APIs and SDKs that work across a range of web and device platforms to drive new scenarios and help developers and partners re-imagine how they engage and win customers.

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