Sales enablement materials, service overviews, and tools to help you position and sell Managed Solution services to your clients.
Please contact our Channel team at channelsales@managedsolution.com or 858-429-3081.
Explore our service areas to find talking points, collateral, and case studies for each.
Managed Solution provides full-service IT management for companies that want to outsource their technology operations to a team that actually picks up the phone. Our model is built around proactive support, not just break-fix. We use BI dashboards to identify where tickets are coming from and work to reduce issue volume over time, not profit from it.
Clients get a dedicated team of U.S.-based engineers, 60-second response times, and quarterly business reviews that show real data on performance and trends.
Key Talking Points:
Help desk doesn’t have to come bundled with a full managed IT contract. For companies with internal IT staff who need overflow support, after-hours coverage, or just faster response times than they can handle alone, we offer standalone help desk services.
Every ticket is answered by a U.S.-based engineer within 60 seconds. No offshore call centers, no ticket queues that sit for hours. Our team uses RPA to automate repetitive requests like password resets, so engineers can focus on real problems. Clients can reach us 24/7/365, any time zone.
Key talking points:
As a Top 1% Microsoft Cloud Solution Provider, we offer better pricing, better support, and better visibility than most licensing partners. Clients get access to the full Microsoft stack with discounts, co-termed renewals, and a single monthly invoice instead of a billing mess.
What really sets us apart: Premier Microsoft Support is included at no additional cost. That means direct access to Microsoft engineers for escalations, faster response times on critical issues, and proactive health checks. Most CSPs either don’t offer this or charge extra for it.
Key talking points:
We help companies move from talking about AI to actually using it. That includes Microsoft Copilot rollouts, RPA in help desk ticketing, and practical AI use cases that save time without requiring a data science team.
Our approach is hands-on: we run workshops to identify where automation makes sense, handle the technical deployment, and train teams on how to use the tools effectively. For Copilot specifically, we offer security assessments, adoption support, and ongoing optimization.
Key talking points:
When companies acquire or merge, IT is usually an afterthought until it becomes a crisis. We help leadership get ahead of that. Our M&A support includes due diligence on the technology stack, integration planning, tenant consolidation, and ongoing support once the dust settles.
We work with private equity firms, internal IT teams, and executive leadership to streamline what’s usually a painful process. The goal is to reduce risk, avoid surprises, and get both organizations operating on a unified technology platform as quickly as possible.
Key talking points:
Success Stories
Go-to-market tools, brand assets, and training materials.
Logos, messaging guidance, and usage standards for referencing Managed Solution.
Submit a deal through our deal registration form. You’ll need the company name, primary contact, estimated user count, and which services you’re positioning. Our channel team will follow up within 1-2 business days to confirm registration and discuss next steps.
Commission is based on the type of business you refer:
There’s no 12-month cap on payouts. Once a referral becomes a customer, you’re tied to that account for the life of the relationship. Every renewal, expansion, and upsell stays attached to you.
For complete commission details, reach out to our channel sales team.
If your referral becomes a customer, you’re tied to that account going forward — no re-registration required for future opportunities.
For any account that isn’t a customer yet, you need to register the deal. If the deal closes won, the account is yours. If it closes lost, you’re protected for 180 days before another partner can register it.
Yes. We offer Level 1, 2, and 3 help desk support as standalone services. Clients can also add Microsoft licensing through us independently of any other services.
Managed Solution is a direct CSP with Microsoft and offers direct cloud licensing.
Clients can purchase Microsoft licensing through Managed Solution at discounted CSP rates. As a Top 1% Microsoft Cloud Solution Provider, we include Premier Support at no additional cost, which is typically a $40K-$100K+ value.
Premier Support gives clients direct access to Microsoft engineers for escalations, faster response times on critical issues, and proactive services like health checks. Most CSPs charge extra for this or don’t offer it at all. We include it with every licensing agreement as a complimentary service.
Yes. Migrations are one of our most common project types. This includes Google to Microsoft 365, on-prem to cloud, tenant-to-tenant migrations and domain consolidation. If your client is going through an acquisition or consolidation, we can handle the technical lift.
We support clients nationwide. Our help desk is 100% U.S.-based and operates 24/7/365 across all time zones.
We are a great fit for growing companies, especially those between 200-2,000 seats, though we can work with organizations starting at 75.
We do especially well in compliance-heavy industries like healthcare, legal, manufacturing, and biotech, where the stakes around security and uptime are higher. On the technology side, we’re built around Microsoft. Client running on Microsoft 365, Azure, or looking to optimize their licensing tend to see the most immediate value.
