What’s Included
Managed Cisco Umbrella DNS security services are provided to support ongoing protection of network and internet traffic.
Ongoing oversight includes DNS security operations, including monitoring, policy management, threat response, user administration, infrastructure maintenance, and reporting to support network protection and continuity.
Services include:
- Management of DNS filtering and security policies within the Cisco Umbrella portal in accordance with security requirements, including configuration of website category allow and block settings, maintenance of custom domain and URL lists at request, and configuration of security features such as malware, phishing, and botnet protection
- Continuous monitoring of the Umbrella dashboard and security reports for blocked threats and anomalous DNS activity, such as surges in blocked requests to malicious domains that may indicate a compromised device
- Reporting of verified security incidents or high risk findings, with appropriate action taken in accordance with applicable incident response procedures
- Oversight of the health and maintenance of the Umbrella integration, including helping ensure virtual appliances or connectors used for routing DNS queries are properly configured and maintained
- Application of updates to integration components or Umbrella policies in response to changes in the network or business structure