888.563.9132

Search
Managed Solution
Book Consultation
⬅ View All Services

Microsoft Managed Service: Security & Management Essentials

What’s Included

Managed Solution will provide Microsoft Security & Management Essentials services to continuously protect Client’s digital environment. We will oversee email & collaboration security and device & endpoint operations, including monitoring, policy management, device administration, threat response, and incident investigation to ensure a secure and compliant technology environment.
Services include:
  • Configuration and ongoing optimization of email security policies, including anti-phishing, anti-malware, anti-spam, and safe links/safe attachments controls within Microsoft Defender for Office 365 or equivalent platform.
  • Continuous monitoring of email security alerts and incidents, including triage and prioritization of threats, investigation of suspicious activity, and delivery of remediation guidance to restore secure operations.
  • Administration of email encryption and secure messaging workflows, including configuration of sensitivity labels, transport rules, and rights management policies to protect sensitive communications in transit and at rest.
  • Setup, scheduling, and reporting for attack simulation training campaigns, including phishing simulations, payload management, and user performance tracking to support security awareness objectives.
  • Ongoing review and recommendations to improve Client’s email and collaboration security posture, including policy gap analysis, threat trend reporting, and alignment with Microsoft Secure Score best practices.
  • Configuration and ongoing administration of device enrollment policies within Microsoft Intune, including Autopilot profiles, enrollment restrictions, and automated onboarding workflows for corporate-owned and BYOD devices across Windows, iOS, Android, and macOS platforms.
  • Administration and maintenance of device compliance policies, including definition of compliance requirements and configuration of compliance settings to enforce access controls based on device health status.
  • Support for application deployment and management through Intune, including assignment of approved applications to user and device groups, app protection policy configuration, and troubleshooting of deployment failures.
  • Ongoing monitoring of device compliance status across the managed fleet, including identification of non-compliant devices, investigation of compliance failures, and delivery of remediation guidance to Client or end users as appropriate.
  • Troubleshooting of access issues arising from device compliance failures, including diagnosis of access failures, policy conflict resolution, and coordination with identity controls to restore authorized access.
  • Administration of mobile application management (“MAM”) and information protection policies, including app protection configurations, data loss prevention controls, and troubleshooting of user access and content protection issues across managed and unmanaged devices.
  • Visibility into Microsoft usage and adoption insights, including interpretation of key metrics and trends to identify adoption gaps and areas for improvement.
  • Periodic reporting and operational review support, provided quarterly or upon request.