What’s Included
Managed Solution shall provide Virtual Chief Information Officer (“vCIO”) services through a team of Professional Services engineers, functioning as compliance and technology governance leadership for Client. This team-based delivery model ensures continuity of institutional knowledge, eliminates single points of failure, and provides Client with access to collective expertise spanning diverse compliance frameworks, regulatory environments, and security control requirements without the overhead of building that capability in-house. The vCIO Managed Compliance team serves as an extension of Client’s executive team, providing objective guidance on regulatory risk, compliance program maturity, and the governance structures required to meet applicable standards, and is available to engage at the compliance and strategy level.
- Collaborating with Client’s leadership to develop, maintain, and periodically update a compliance-focused technology roadmap outlining key initiatives aligned with Client’s regulatory obligations and risk posture, including security control implementation, policy development, framework adoption, and compliance milestone planning.
- Conducting regular assessments (quarterly or semi-annually) of Client’s IT environment, policies, and procedures to identify compliance gaps, security vulnerabilities, and control deficiencies. We will provide reports summarizing identified risks and areas of non-conformance, along with recommended remedial measures and prioritized remediation guidance.
- Advising and assisting Client in achieving and maintaining compliance with applicable industry regulations and standards (e.g., HIPAA, PCI-DSS, GDPR, CMMC, or other applicable frameworks), including establishing necessary security controls, recommending or implementing compliance management tools, developing required policies and documentation, and tracking progress against control requirements. Where the Managed Compliance service includes a compliance automation platform, Drata, Managed Solution will configure and manage the tool, monitor compliance status, and assist Client in closing identified gaps.
- Assisting Client in developing and maintaining IT governance documentation and processes, including drafting or refining IT policies and procedures (e.g., security policies, acceptable use policies, disaster recovery and business continuity plans, and data retention policies), and implementing governance practices such as regular policy reviews, user awareness initiatives, and ongoing compliance monitoring.
- Providing guidance on the selection and management of third-party vendors and service providers from a compliance and risk perspective, including reviewing vendor proposals and contracts for regulatory alignment, assessing vendor security posture, and ensuring third-party relationships meet Client’s applicable compliance standards.
- Participating in Client’s management or board meetings as needed to report on compliance program status and regulatory risk, translating control requirements and audit findings into business terms. The vCIO will prepare executive-level reports summarizing compliance posture, framework progress, key risk indicators, and recommended strategic initiatives for management’s consideration.
- Overseeing significant technology changes or projects from a compliance standpoint, including major infrastructure changes, cloud migrations, or new system implementations, to ensure such projects are planned and executed in alignment with applicable regulatory requirements. The vCIO will collaborate with our solution architects or project teams to assist in drafting detailed scopes of work and will review major architectural or design decisions with a focus on compliance impact and control preservation.