Flexible IT plans for businesses with 100+ users, built around how your business actually works. Every tier includes U.S.-based engineers and a 60-day out clause. Because you should stay with a partner because you want to.
Remote visibility and control
For teams with internal IT who need an extra layer of oversight and protection.
per user/mo
MOST POPULAR
Full help desk coverage
For companies that want their employees supported by real engineers, around the clock.
per user/mo
Your outsourced IT department
For organizations ready to hand over IT operations to a team that acts like their own.
per user/mo
client retention
CSAT score
response time
US-based engineers
Most MSPs quote a base price, then layer on fees for the things that actually matter. Everything below is included in every Managed Solution plan.
| Managed Solution | Other MSPs | |
|---|---|---|
| U.S.-based engineers (not offshore) | ✔ | ✗ |
| Sub-60-second response time | ✔ | ✗ |
| Premier Microsoft Support included | ✔ | ✗ |
| Power BI dashboards and QBR reporting | ✔ | ✗ |
| RPA to reduce repetitive tickets | ✔ | ✗ |
| 60-day out clause (no long-term lock-in) | ✔ | ✗ |
| Microsoft landscape assessments | ✔ | ✗ |
We’ve retained over 90% of our clients over the years—not because of contracts, but because the support delivers real value. If at any point we’re not meeting expectations, you can exit the agreement with 60 days’ notice.
Pricing evolves with your business as well. After the first 90 days, we review actual usage through quarterly BI reporting and adjust your plan up or down based on real demand. That flexibility works both ways, and it’s a commitment we stand behind.
Gain real-time insights into your operations, identify growth opportunities, and make informed decisions with our comprehensive Power BI dashboards with the top IT managed services provider.
Experience the difference of a modern MSP with proprietary platforms that equip you with industry-specific decision-making tools. Whether it’s making technology investment decisions or analyzing ROI, our unique Business Intelligence tools provide forward-looking insights. Our shared goal is simple: “Let’s create experiences where our people thrive.”
Gain access to real-time insights, interactive dashboards and comprehensive reporting capabilities to transform your data into actionable insights and stay ahead in today’s competitive market.
Download our free eGuide to discover how Managed IT Services can transform your business with proactive monitoring, enhanced security, and strategic IT planning. Learn what a managed IT service provider is, see example MSP contracts, and explore key considerations for selecting the right MSP.
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