As many of us know, Microsoft will be terminating its service and security support for Windows 7 on January 14, 2020. It comes at a time when a vast majority of businesses are using it as their default operating system. And even though Microsoft has been advertising Windows 7's end-of-life, many organizations are reticent in making the transition - looking at the whole situation as having to fix something not broken.

Statistics also show that a whopping 31% of IT and cybersecurity professionals from around the world believe that the Windows 7 end-of-life has already occurred, when, in fact, it's due for January 2020. Besides, only 30% knew when it would happen, while 44% felt unprepared or were unsure about what to do next.

There are, of course, several challenges associated with upgrading or replacing the operating system of an organization. For starters, many organizations have a large number of legacy apps, which may or may not work equally as well on Windows 10. Second, this transition will require a fair degree of time, manually testing compatibility processes and ensuring that everything works as it should.

And while some have already made the transition, others are still trying to figure out the best approach that will have the least impact on the day-to-day operations. The biggest worry, however, comes in the form of securing vulnerable endpoints such as remote workers and those operating off the network.

Windows 10 Presents and Easier Transition

Transitioning from an older to a newer version of an operating system has traditionally been a challenge; organizations had to go through every few years. This time, however, Microsoft looked into ways of streamlining this operation for organizations using its system.

For instance, Microsoft has offered more options to make it easier to combine PC management with cloud computing. Also, they've encouraged people to adopt Windows 10 on their personal computers since 2016, thus lowering the need for employee training and familiarity when Windows 10 will become standard in business.

Furthermore, for those using Windows 7 Pro and Windows 7 Enterprise, Microsoft will extend their security updates for three years after January 2020, offering organizations more time to develop a transition strategy. This offer will come at a cost for customers in Volume Licensing and will sell on a per-device basis. The price will also double with every passing year ($50 in the first year, $100 the second year, $200 third year, per device.) This package is only intended to maintain security, not to introduce any new features.

 

Windows 7 End-of-Life Preparation

The best way to prepare for this inevitability is by starting as early as possible. The first step should be to make an inventory of all applications that need testing for Windows 10 compatibility. Categorize them based on criticality, security, and needs. You can also use the Windows Insider Program which lets you test updates before their release so that you make an informed decision about what a particular update will be able to deliver.

The areas that you will need to focus your efforts the most when it comes to testing will be security, mission-criticality, lowering downtime, and limiting disruption. Least Privilege Accounts and Application Control, for instance, are two upgrades that will improve your overall safety in Windows 10.

Takeaway

Making the transition from Windows 7 to Windows 10 is something that many organizations would like to avoid, but it's something that they'll have to do, regardless. To help you streamline the entire operation and find the best strategy that will fit your needs, Managed Solution is at your service.

end-of-life

As many of us know, Microsoft will stop its service and security support for Windows 7 on January 14, 2020. Those remaining with this system after that time will do so without any improved updates or security. There is, however, the option for those using Windows 7 Pro and Windows 7 Enterprise to extend their security updates for the next three years, but it will come at a cost. The price will be based on the number of devices and will increase with every passing year.

But aside from the fact that older versions of Windows will no longer have this support, there are other reasons why businesses should migrate their operations on Windows 10. Below is a rundown of some of the most important reasons that will benefit organizations, big and small.

Improved Security

With Windows 10, users will experience a significant boost in system security. On the one hand, this newest version of Windows is great at detecting and preventing ransomware, which locks up the user's data on the computer. Windows 10 also comes equipped with Windows Defender Exploit Guard, which excels at detecting and removing malware.

Similarly, there's the option to subscribe to Windows Defender Advanced Threat Protection, which is a cloud-based service for managing all security threats across your organization. On Windows 10 Enterprise and Professional, you'll also have access to Windows Defender Application Guard, which lets you use the Edge browser in a virtual machine. And if you unknowingly contract malware, it won't infect your network or computer since it will confine in that virtual machine.

Better Updates

By making use of the Unified Update Platform (UUP), Windows 10's Update tool will significantly streamline the update process. To put it simply, the UUP will scan your computer and detect what updates your system needs. It will only download and install those specific updates, meaning that your computer will not have to download the entire package. It can reduce the need for extra storage space and installation time by up to 35%.

Universal Applications

Those who already use Windows 10 know that it comes with an app store. It lets you find the software you need and allows them to run in their sandboxes. It means that they are more secure than their previous counterparts and are integrated with the system, offering you notifications via the Action Center.

Windows 10 also comes equipped with better and more powerful apps of its own such as Calendar, Mail, People, Maps, Photos, Videos, etc. These work equally as well in full-screen, by using touch, or with the traditional mouse and keyboard. Also, you will not have to install different apps for the various devices you are using.

Windows Autopilot

Windows Autopilot allows businesses to set up their system configurations in the cloud, which can then download onto any Windows 10 computer. Every time you add a new device to the company's network, it will automatically configure to the business design setting. These settings can be for the entire organization or tailor-made for every individual department, position, employee, etc. Ultimately, the managing, configuration, and resetting of your company's devices will be completed in only a fraction of the time, and a more secure environment.

Takeaway

While this list of benefits presented here is not exhaustive, it nevertheless, showcases some of the reasons why businesses should migrate to Windows 10 soon. If you are looking to make the transition but don't know where to start, Managed Solution will help you out. Contact our accredited professionals for more information and let's get started today!

end-of-life

If you are still running SQL Server 2008 or 2008 R2, then it's essential for you to know that Windows will stop providing extended support as of July 9, 2019. For the companies that miss the deadline, they will be facing severe security and data loss risks, among others.

Once the deadline has passed, Windows will no longer provide any further security updates, leaving your systems vulnerable to cyber-attacks. It's also important to know that these attacks are becoming ever more sophisticated with every passing day and by not having access to these regular updates, you will be at high risk of data loss, ransomware, malware, and other similar issues.

Also, you may have to deal with a sharp drop in customers as a result of your systems being out-of-date. Statistics indicate that over 20% of businesses lose customers as a direct result of security attacks, while a further 30% will experience a loss of revenue because of it.

It will affect your company's reputation. If you are a victim to data loss, your company will be held accountable to your shareholders, investors, customers, and the general public, which will brand your organization as one that's not to be trusted with sensitive information. It is particularly important for companies operating in the financial and healthcare industries.

Lastly, operating on outdated systems will also mean that you could be in breach of various compliance requirements such as the General Data Protection Regulation (GDPR). Running on these systems past July 9, 2019, will draw maintenance costs in terms of legacy servers, firewalls, intrusion systems, and other similar tools.

How To Avoid these SQL Server End of Life Risks

What you need to do in this situation is to move your SQL Server 2008, and 2008 R2 deployments to Azure SQL Database Managed Instance. It will involve no application code changes and an almost nonexistent downtime. It is a fully managed database-as-a-service, which makes use of the best service-level agreements (SLAs) and which doesn't require any future upgrades.

You can also use your existing licenses as well as the Azure Hybrid Benefit to save when migrating to either the Azure Virtual Machines or to Azure SQL Database Managed Instance.

If this migration is not possible for the time being, say if you have a piece of software installed on the server which can only work on the 2008 version, then Microsoft is offering its paid Extended Security Updates option. It will be made available for the following three years after the deadline to all customers with an Enterprise Agreement (EA, EAS or SCE) who purchased SQL Server with active Software Assurance or as part of a subscription.

Nevertheless, this option comes at a quite considerable cost - somewhere around 75% of the price of a fully licensed version of SQL Server. Do keep in mind, however, that this option can be purchased for only those servers that need them. Additionally, the updates will be extended annually, meaning that you can gradually reduce these costs by proceeding with the migration.

Takeaway                 

The best way to avoid the risks associated with the SQL Server 2008 or 2008 R2 end-of-life is by upgrading your systems to the latest versions. Together with Managed Solution, you will be able to see this happen in no time.

Windows 2008 Server is a server operating system produced by Microsoft that was released in February 2008. It is the successor of Windows Server 2008 and predecessor of Windows 2008 R2 released in October 2009.

With technology evolving at an ever-increasing rate, it's crucial for organizations to keep their systems up-to-date on all the changes continually. To that end, many are aware that on July 9, 2019, Windows will stop providing extended support for its SQL Server 2008 and 2008 R2. Similarly, on January 14, 2020, the extended support for Windows Server 2008 and 2008 R2 will also end.

This end of support implies that you will no longer receive regular security updates. And even though many people view these regular updates as nothing more than annoyances, they are, nevertheless, critical for your system security. Cyber-attacks are becoming more frequent and more sophisticated with every passing day, meaning that an unsupported system with leave you and your business vulnerable to system infection, malware, ransomware, and other such cyber-attacks. Similarly, it can also take you out of compliance with industry regulations such as the EU's own General Data Protection Regulation (GDPR).

The disruption is an opportunity in disguise. End of support for Windows Server 2008 will allow you to take advantage of cloud technology such as Windows' own Azure. This cloud-based solution will enable your organization to scale up or down more quickly, save on computer power, pay for only what you use, have access to better innovation opportunities, among other such benefits.

Preparing for Windows Server 2008 End of Life

It's not wise to wait and transition only when the end of support comes into effect. Making the transition will take some time, and it's better to make it at your pace rather than being rushed by circumstance. Three steps involve a successful migration from Windows Server 2008 to Azure. These include the Assessment Phase, the Migration Phase, and the Optimization Phase.

  1. The Assessment Phase - During this step, you will have to use Microsoft Data Migration Assistant, Azure Migrate, or other such partner tools to make a thorough inventory of your apps and workloads. The next step will be to categorize each of them based on type (Microsoft apps, ISV apps, Custom LOB apps, and Server roles.) Then, classify them based on criticality (Mission Critical, Important, and Normal), and finally by risk (Low, Medium, High). These will help you better plan your migration.
  2. The Migration Phase - At the migration step of the process, you can transform critical aspects of your operation by moving away from old platforms. You will need to update your server to Windows Server 2019 to get DevOps and cloud-ready and take your application portfolio to the cloud.
  3. The Optimization Phase - Once the migration is complete, you can begin fine-tuning your resources for cost optimization, better management, as well as for security and compliance. With Azure, you can manage your resources and cost, as well as strengthen your security and ensure the compliance mentioned above. Tools such as Azure Security Center, Azure Cost Management, and Azure Advisor will help you manage your cloud resources. With System Center, you can integrate your on-premises workloads with Azure for a seamless and fully optimized hybrid cloud environment.

Today, it’s both a challenging and exciting time for CIOs. The role of the CIO previously was to lead the information systems and data processing departments. Today, however, the responsibilities and skill sets of a CIO are drastically different. CIOs are not there to worry about how to keep all those systems connected while saving money by moving to the cloud. Today, they have a more prominent place in a business’ strategic decision-making and are in a position to do a lot more.

CIOs are there to drive the thinking and resulting strategies regarding what to do with all the compiled data. They find ways to take the business forward by getting maximum value from the data on hand.

What do CIOs bring to the table in today’s highly-competitive and tech-focused business environment?

What is the Role of a CIO?

A CIO is in the executive position that deals with the IT needs of an enterprise. The role can’t portray with an exact description. Today’s CIOs are distancing from operational responsibilities, and their part includes:

  • Strategic planning of growth objectives
  • Creating business value through innovation and technology
  • Ensuring that the tech procedures and systems lead to desired results

Collaboration platforms, big data analytics, cloud computing, mobile computing, IoT, and AI are new challenges that CIOs now face. Their focus has shifted to data security, service analysis, and market reach.

CIO: Skills and Qualifications

Typically, CIOs have degrees in information systems, software engineering, and computer science. Besides an IT background, an essential factor for landing a CIO role is - experience. Employers seek people with a minimum of 5-year experience in IT management as well as business acumen. The essential skills for the CIO position are – leadership, strategic planning, project management, software development management, change management, relationship and network building, and financial and business acumen.

Does Every Company Need a CIO?

With outside consultants, cloud-based tools, and gumption, a small business with basic tech needs can survive. However, that’s only temporary, as every company comes to a point when somebody other than the CEO needs to make IT decisions. This point is at a unique moment in your growth, and you’ll need to answer questions like:

  • Do I need a tech leader to manage information security before launch?
  • Should my company start looking for an IT leader when the internal operations become too cumbersome?
  • What qualifications, skills, and experience should we look in that person?

To ensure that your IT lead has an equal and active role in deciding what’s best for your enterprise, you need a CIO that has worked outside of a digital environment, who has navigated a corporate environment, and who can help bring the clout of the C-level title.

With new technological advancements, the CIO position continues to evolve; fueled by several significant trends that are coming our way and are mutually reinforcing each other. These trends are IoT, DevOps, and Big Data (paired with analytics and machine learning). The CIOs are the ones who should be driving these areas forward, knowing both tech and business trends. Certain key areas, such as agriculture, insurance, law, biotech, and healthcare are much affected by technology. There, CIOs are left concerned with the increasing expectations placed upon them.

When looking to hire a CIO, be sure to check whether they are qualified, skilled, and experienced enough for the position. On the other hand, your enterprise may benefit from fractional CIO services. These services deliver a flexible tech solution that evolves and adapts to meet your evolving needs. Contact Managed Solution to help you evaluate your business needs.

 

There are many issues to consider when choosing between in-house and outsourced IT support. It is important to mention that the overwhelming majority of companies today have some sort of IT support requirement, and these requirements are integral from the smooth and seamless running of day-to-day operations.

It's not enough to think about the overall IT requirements of the company but also the individual needs of every department within the organization. It is fairly evident that most businesses require some dedicated IT support, but the main issue is in regards to whether to build an in-house team or go for an outsourced option.

Below, we'll provide a short rundown of pros and cons of each option, be it an in-house or an outsourced IT support department.

In-House IT Support

In-house IT support refers to your IT department located inside your business. It also implies that you will have to hire the people necessary to run this department and that you will have full control over them and their actions.

There are several benefits to building your IT support team. For starters, an in-house IT support can provide you with quick backing when it's most needed. Likewise, such a group will also have a more intimate knowledge of your IT infrastructure, giving the opportunity to fix problems quicker. Finally, you can pick and choose the members of this team to best fit within your company culture.

On the downside, however, it can take a lot of time before you put together the right team. The costs of forming and maintaining such a group should also not be underestimated, taking into account the cost of hiring, employment, benefits, downtime, ineffectiveness, or turnover. There is also the issue of working hours and how off-hours IT problems will be handled when nobody is there, etc.

Outsourced IT Support

An outsourced IT support implies that any IT problems will get fixed externally. In other words, a partner company will look after all of your systems and will mostly fix any emerging issues remotely.

One benefit that immediately becomes apparent with outsourcing your IT support is the cost. In most cases, you will be charged monthly and provided with a breakdown of what services you are getting. You will not have to worry about hiring or managing this team, as well as all the costs that come with it.

It's also important to mention that these outsourcing companies specialize in IT support, meaning that they usually have more tools, resources, talent, and experience in dealing with these sorts of issues. In most cases, you will also have access to 24/7 support, so that any problems that may arise during your off-hours will be handled. And in addition to around-the-clock support, you will also have similar monitoring that decreases the chance of outages happening in the first place.

The disadvantages of an outsourced IT support team mostly depend on the company you partner up with. These include issues such as the terms and conditions of the contract as well as any unexpected costs located in the fine print. Another downside is that they are not on-site, meaning that if there's a hardware problem, the issue will not be resolved immediately. However, many MSPs such as Managed Solution offer on-site support and can proactively visit to ensure there are no issues or be readily available if and when one arises.

Conclusion

The decision of whether you should go for an in-house or an outsourced IT support team ultimately boils down the individual needs of your company. An in-house team will be more intimate with your system, but they will cost you much more and could limit the skill sets equired.

An outsourced IT support team, on the other hand, will be far less expensive, have more expertise and flexibility and will provide you with 24/7 support. If you do decide on the latter, we strongly suggest that you carefully read the entire contract, the services you will receive, and make sure that they align with your needs.

 

[vc_row][vc_column][vc_column_text]Updated December 2018

Outsourcing integration challenges have increased, production workloads, applications, and enterprise systems are moving to the cloud, and security is a top concern for everyone, no matter your industry.

What's next?

Nothing is certain, however, industry watchers expect a number of shifts in IT as it relates to overall business objectives and strategies.

We also expect to see maturation in cloud computing, robotic process automation (RPA), and cognitive capabilities while entities like the call center and business models based solely on labor arbitrage fade into history.

 

1. Industry insecurity reigns

“It will be one of a handful of times that outsourcing will be affected by the political climate, says Rebecca Eisner, a partner in Mayer Brown's Technology Transactions practice. The new U.S. administration has already had an impact on trade agreements, regulations, tax policies, visas, and immigration--which big or small have had an impact on the outsourcing industry, which continues to rely on the benefits of global labor arbitrage. And Brexit only adds to industry anxiety in the U.K. and Europe.

Companies have begun assessing and auditing their contracts to determine the impact, says Christopher A Seidl, partner and chair of the global business and technology sourcing group at Robins Kaplan. “This will lead to deeper discussions between parties, and more renegotiations, over terms relating to currency, changes in the law, and the overall costs of the deal,” Seidl predicts. “They will also seek to add flexibility into their outsourcing arrangements through, for example, new termination rights, rights to move locations, rights to insource, and other similar protections,” Eisner says.

 

2. Security stays top of mind

Information and data security will continue to be a major concern for the foreseeable future. “Traction for advanced security automation, threat intelligence, and security analytics solutions will continue to be robust as enterprises look to build a holistic approach to enterprise security and fend off business risks,” says Jimit Arora, a partner in the Everest Group’s IT services division. “As-a-service models to scale security capabilities and dynamically support cloud-based workloads will also gather steam.”

Vendors will take more of a lead role in protecting the enterprise through security offerings, adds Seidl. “Vendors won't simply be thought of as an entry point for hackers, but rather as an ally for regulators, politicians, and businesses who continue to be challenged in looking for solutions.”

We are already seeing many Managed Services and IT Providers become Managed Security Service Providers which can be attributed to the importance of security in today's business environment.

 

3. Intelligent automation drives down costs

"Intelligent automation and robotic process automation will take a step function forward for certain providers, disrupting existing commercial outsourcing structures and driving down costs and, to a lesser degree, prices in the market,” predicts David Rutchik, executive managing director with outsourcing consultancy Pace Harmon. “This will result in supplier margin expansion, greater savings opportunities for enterprise buyers, the need for enterprises to renegotiate existing outsourcing deals, and the bifurcation of the ‘haves’ and ‘have-nots’ in the marketplace."

 

4. Customers demand more from the cloud

The cloud is no longer new and adoption continues to increase.  “Clients will force cloud providers to mature,” says Adam Strichman, founder of boutique outsourcing consultancy Sanda Partners. “Clients will become savvier about what a cloud service really means, and these ‘me too’ cloud services are going to have to grow up or be kicked to the curb.” Customers will be looking to leverage the cloud as the core platform for new internal and external initiatives, adds Arora. “Enterprises will demand significantly more value from cloud service providers to drive transformation in their business.”

 

With technology always evolving and businesses constantly innovating, it will be interesting to see what's next in the world of outsourced IT.[/vc_column_text][/vc_column][/vc_row][vc_row font_color="#ffffff" css=".vc_custom_1471641930410{background-color: #6994bf !important;}"][vc_column][vc_column_text css_animation="appear"]

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Data is an omnipresent element within every organization. Data comes in from customers, employees, third-parties, or other external sources. It is up to each company to find ways on how to handle rapidly growing data and put it to good use. Smart businesses are already looking into ways how this data can address numerous issues within the organization and outside it, as well as how to differentiate themselves from the competition.

Some challenges arise when it comes to leveraging this information. With the many technological advancements over the past two decades, the amount of information coming in is growing at an almost exponential rate. What's more, most of this data is unstructured.

Structured data is much easier to handle. Businesses use it every day by making use of relational databases or by creating spreadsheets in Excel, to give a couple of examples. When this happens, various patterns emerge and can be easily identified.

The biggest issue in this context, however, is with unstructured data. It can come from numerous sources such as social media, emails, documents, blogs, videos, images, etc., and represent ample opportunities for businesses to grow and optimize their operations.

Unfortunately, however, unstructured data makes it much more difficult to gain any easy or straightforward insight by using conventional systems. What's more, much of the data that's generated nowadays is unstructured, making it vital for businesses to find ways on how to properly leverage it.

Cloud Migration

First things, first. With the overwhelming amount of data coming in on a daily basis, storing it on-site can become quite costly. On the one hand, having this data on-site can result in an over-provision, leading to further unnecessary costs. On the other hand, it can take a lot on onsite real-estate.

But by migrating your application and database to the cloud, none of the problems mentioned above will be an issue. With public cloud vendors such as AWS and Microsoft, you can pay as you go, meaning that you will have access to a much higher degree of flexibility and scalability than otherwise. In addition, keep in mind that a cloud provider will become an extension of your IT team once you've made the transition. And let's not forget that storing your data in the cloud also implies less real-estate expense.

Cognitive Computing

Cognitive computing (CC) refers to various technology platforms that make use of artificial intelligence (AI) and signal processing. These platforms also make use of machine learning, natural language processing (NLP), reasoning, speech recognition, human-computer interaction, dialog generation, among other such technologies.

CC can analyze unstructured data, interpret it, and generate insights based on all possible decisions using evidential support. These systems can be adaptive, meaning that they can learn as the information changes. They can also be interactive, seamlessly communicating with users as well as other devices and cloud services. And they can be contextual, in that they can understand, identify, and extract various contextual elements, from multiple sources and different sensory inputs such as visual, auditory, gestural, etc.

In short, cognitive computing will help businesses understand and structure disorderly data to put it to good use and get ahead of the competition.

Conclusion

Big data can offer plenty of opportunities for growth and profitability, but it can also pose a severe challenge if not leveraged correctly. For more information on the topic of data management and other related issues, visit our website or contact us directly.

 

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