Remote Management & Monitoring Services

Proactive care for your devices, network, and systems

 We monitor and manage of all your devices including desktops, laptops, and mobile to ensure your data is protected and your end users are efficient.

We make your technology work for you, and not the other way around.

Is your team spending too much time on daily, mundane tasks just to keep the business running?

Our preemptive device care enables your IT infrastructure to be a business driver rather than a deterrent through our regular maintenance and optimization of your systems.

Our team of experts proactively monitors and manages your network to provide you solutions before you knew you needed them.

This includes:

  • Performance & preventive maintenance reports
  • Automated patching/updates with flexible installation & optional reboot
  • Ticket alerts & escalation with steps to resolution
  • 24/7 device monitoring & alerts from helpdesk
  • Windows, MAC & mobile support
  • Software installation
  • Webroot Antivirus
  • LogMeIn Pro Remote Control
  • Virus & malware removal
  • Monthly reporting & QBRs
  • Hardware & Software audits
  • Remote restart of services & low disk space cleanup
  • Malwarebytes Anti-Malware Pro Software
  • Antivirus Management
  • Web-based portal
  • Self-help center
  • Shadow IT
  • Ticket-based workflow
  • Warranty reports & notifications
  • AV Scans
  • Network Availability Monitoring

Rest easy while we’re monitoring and managing your devices, 24/7/365

No matter where you are, or what time of day, your devices are safe in our hands.

“I feel safe to say that our network and multitudes of PC’s, laptops and tablets are more secure, more functional than ever before. Their responsiveness is excellent…..especially important since we operate 24 hours a day.”

Remote Tools for IT Health

We use a variety of remote tools to make sure your workstations, desktops, and servers are all healthy.

These tools gives us a pulse on your IT’s health and provide a way for us to pre-emptively see where we need to dedicate our time. By looking at a quick snapshot of what’s going on in your network, we can be more proactive, efficient and determine the best approach to fulfill your needs.

Bottom line: we make sure all your devices and secure and functional, even when you’re off the clock.