Remote Management & Monitoring Services

Proactive care for your devices, network, and systems

 We monitor and manage of all your devices including desktops, laptops, and mobile to ensure your data is protected and your end users are efficient.

We make your technology work for you, and not the other way around.

Is your team spending too much time on daily, mundane tasks just to keep the business running?

Our preemptive device care enables your IT infrastructure to be a business driver rather than a deterrent through our regular maintenance and optimization of your systems.

Our team of experts proactively monitors and manages your network to provide you solutions before you knew you needed them.

This includes:

  • Performance & preventive maintenance reports
  • Automated patching/updates with flexible installation & optional reboot
  • Ticket alerts & escalation with steps to resolution
  • 24/7 device monitoring & alerts from helpdesk
  • Windows, MAC & mobile support
  • Software installation
  • Webroot Antivirus
  • LogMeIn Pro Remote Control
  • Virus & malware removal
  • Monthly reporting & QBRs
  • Hardware & Software audits
  • Remote restart of services & low disk space cleanup
  • Malwarebytes Anti-Malware Pro Software
  • Antivirus Management
  • Web-based portal
  • Self-help center
  • Shadow IT
  • Ticket-based workflow
  • Warranty reports & notifications
  • AV Scans
  • Network Availability Monitoring

Remote Tools for IT Health

We use remote tools to make sure your workstations, desktops, and servers are healthy. This gives us a pulse on your IT’s health and a way for us to pre-emptively see where we need to spend our time. By looking at a quick snapshot of what’s going on in your network, we can be more efficient with our time and approach to fulfill your needs.