Unify your IT management infrastructure & simplify client health with 0 touch deployments.
Streamline operations with a unified infrastructure that integrates device management and protection across mobile, physical, and virtual environments.
Enterprise Class Remote Client Health with SCCM & SHARC
With Microsoft System Center Configuration Manager (SCCM) & our patented SHARC tool automating your client's computers health has never been easier. You can discover, diagnose and clean all your client devices with just a mouse click, even the ones you didn't know were on your network... Without human intervention. The future of client health automation is here.
Windows 10 + System Center
Windows 10 & Systems Center optimizes your desktop and data center. From a simple cloud integrated user interface to enterprise-grade server management capabilities. It's worth your time to see how easy and cost effective it is to deploy.
Hosted Microsoft System Center Configuration Manager (SCCM) in Azure
Do you own Systems Center in your Enterprise Agreement (EA) but don't want to build the environment on your own? That's where we come in. We'll use your licensing and our Enterprise Grade SCCM environment to deploy Windows 10, manage clients/users and automate your data center strategy.
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Create and manage up to 30,000 projects in Project Online
The Microsoft Project team is continuously innovating to meet our customers’ most-pressing needs. That’s why we’ve released additional features during the past six months—and why we’re now excited to announce a huge increase in the number of projects you can support through Project Online, a Microsoft Project & Portfolio Management (PPM) solution.
Create more projects, get more done
In the past, Project Online only allowed for 5,000 projects. Today, that increases six-fold, enabling you to create and manage up to 30,000 projects in the cloud. You’ve been asking for greater scale through Project Online, and we believe 30,000 projects gives you ample space and flexibility to get more done without resorting to cumbersome workarounds.
We’re also excited to announce several updates that improve performance and help you get the project information you need faster. One of these updates is the ability to create more project sites—also called subsites or collaboration sites. Before, there was a limit of 2,000 project sites. If you wanted more, you had to split them into multiple Project Web App (PWA) sites, impacting team productivity. Now, there’s a one-to-one relationship between projects and project sites. For example, if your Operations department creates 4,000 projects, it can also create 4,000 project sites across multiple site collections, boosting collaboration and information-sharing among project teams. Additionally, you can set the destination of these project sites in the Enterprise Project Type (EPT) template to help streamline project creation.
Access the Project Center data faster
More projects also means more data. Every time you go to the Project Center, Project Online calculates aggregate information—like total cost of all projects—which slows the time it takes to pull up that page. Going forward, you have the option to disable rollup groups and Gantt charts, bringing you the project data you need faster—especially as you create more and more projects. We also expedited the process for displaying a list of projects within Project Center and improved the custom filtering feature to help you quickly find the right project data.
We also released OData performance enhancements to decrease the transmission time for retrieving data from project reports. This is particularly helpful if you use SQL Server Integration Services to transfer data from Project Online into your own warehouse. You can download all your data at once, then pull the changed records at regular intervals to keep project data updated.
Lastly, we added modify dates to the following entities:
AssignmentBaseline
AssignmentBaselineTimephasedData
AssignmentTimephasedData
Engagement
EngagementsTimephasedData
ProjectBaseline
TaskBaseline
TaskBaselineTimephasedData
TaskTimephasedData
TimesheetLineActualData
ResourceDemandTimephasedData
ResourceTimephasedData
The Project team is always innovating to help customers achieve better project outcomes. Please go to our UserVoice page to submit ideas for improving Project. You can also visit the Microsoft PPM website to learn more about Project Online and other PPM offerings.
Talking DevOps, hardcore air hockey and more with Donovan Brown
Donovan Brown was a new technical seller at Microsoft struggling with a demo when he sent the email that changed his life.
“I had completely hosed the VM [virtual machine] I was using,” Brown recalled. He sent a desperate, cold-call email to a technical evangelist for help, which led to an invite for Brown to demo on stage, which led to a meteoric career rise.
Three years later, the once-unknown salesman has become one of Microsoft’s top presenters, with Brown now the senior program manager in charge of the company’s vision for DevOps, an approach to software development that incorporates Agile methodologies. DevOps calls for development and operations teams to step out of their traditional silos and collaborate in a system that emphasizes automation, testing, monitoring and continuous delivery.
Microsoft Build 2016, San Francisco.
Many organizations are interested in DevOps for its potential to deliver products faster in evolving markets, but aren’t sure how to build a supply pipeline or adopt new ways of working. A longtime developer who is also passionate about car-racing and air hockey, Brown has risen as a leader at a critical time for the industry, demystifying DevOps for thousands of IT pros around the world.
“DevOps is here. It is how you succeed. It is how you beat the competition. Why should you do DevOps? Because your competition already is,” Brown said recently in a demo for developers at Microsoft’s Ignite New Zealand conference. It was one of his many high-profile appearances in 2016, which included keynotes at Microsoft’s enormous Build and Ignite events.
Along the way, Brown has become known for his quirky personal brand as a gifted public speaker who also has killer technical chops. His winking catchphrase, “I’m going to rub a little DevOps on it and make it better,” has spawned the memorable hashtag #RubDevOpsOnIt. He has become so recognized in dev circles that he’s now known as “The Man in the Black Shirt,” a reference to the polos he wears on stage.
Managed Solution Announces New CEO and Implements Long- Term Growth Strategy
February 10, 2017- Sean Ferrel, Founder and Chairman of Managed Solution, announces that he has named Susan Kuruvilla as CEO. Managed Solution is a Technology as a Service (TaaS) company which obtained tremendous growth in 2016 and is poised for continued gains in 2017. Kuruvilla brings a customer-centric, collaborative approach to Managed Solution. She is the former President of CLARK Security Products, An Anixter Company, where she served as CFO for 12 years before becoming President. Sean Ferrel will continue to drive Managed Solution’s vision as Chairman & Founder. Ferrel announced a renewed focus on culture, collaboration, and staff development.
About Managed Solution:
Managed Solution offers hardware, software and premium service tiers and specializes in forecasting technology infrastructure for small to enterprise sized businesses. Managed Solution provides a full spectrum of managed and professional services with an award-winning US-based 24/7 Help Desk headquartered in Southern California. Managed Solution was founded in 2002 and was quickly recognized as one of San Diego’s 40 fastest growing companies and the 27th fastest growing IT company in Southern California. Managed Solution provides IT services nationwide and is recognized as one of the top 10 National Cloud Service Providers.
For many of us, the rise of the remote workforce comes as no surprise. For years now, office workers have been abandoning their desks in favor of settings that are farther afield and allow them to work in a more comfortable, and often more productive, environment. And it’s a trend that only promises to keep growing. In fact, according to theInternational Data Corporation (IDC), the U.S. mobile worker population is on track to grow from 96.2 million in 2015 to 105.4 million mobile workers in 2020. And by the end of the forecast period, IDC projects that mobile workers will account for nearly three quarters (72.3 percent) of the total U.S. workforce.
Although the mobile workforce has been building for some time, managers are, in many ways, still catching up and trying to determine how best to lead their teams when they’re not only not in the same room, but may be spread out over a number of cities, states or even countries. However, because so many organizations have used a remote workforce model for so many years now, and technology has moved ahead by leaps and bounds, leading remote teams is certainly easier than in years past. Of course, finding your own path to successful leadership will largely depend on your personal style, corporate culture and team members, but if you don’t know where to start or would like to add new techniques and technology to your bag of tricks, you would do well to try these time-tested tips:
Manage results, not style—
Remote employees often have their own style of working. Some may work for two hours, then take a break to take their kids to school or run an errand, then work four more hours, take a break and work the remaining two (or more) later, while others may keep regular office hours. So instead of managing how an employee gets his or her work done, focus on the quality of the work, whether deadlines are being met, whether they exhibit good decision-making skills, etc.
Encourage teamwork—
Working great distances from your co-workers can feel isolating, so make a point to encourage project work that allows team members to work together. This way, your staff will feel more connected to each other, and your department will benefit from shared ideas and greater communication between team members.
Communicate—
Because you can’t just pop over to someone’s desk or grab a cup of coffee in the break room, managers need to take initiative to establish relationships with their teams. Weekly or bi-weekly status calls can often help you address upcoming projects, performance issues, etc. Yet, other times an instant message or email conversation (that may or may not be work related) might be the best way to stay in touch. Whatever your approach is, be clear in your communications—but also let your personality shine through. After all, when you’re building and managing a team it’s important for everyone to know who they’re working with.
With everyone’s camera up and a shared view of your agenda, presentation, etc., your team can not only see each other—and put faces to names—but see the presenter’s desktop and get a clear picture of the information being addressed.
Give them the right technology—
Part of being a good manager is ensuring that your team members have everything they need to work efficiently. And when your workforce works remotely, that means supporting your staff with the right technology. When researching your options, look for software that makes sharing files safe, secure and simple; works on a range of devices, including laptops and desktops, tablets and mobile phones; and gives your workers the power to work on the same documents simultaneously. This way, everyone will have access to the same tools, you can mitigate compatibility issues, and your collaborative efforts can flourish.
Give them a reason—
Remote workers can feel disconnected from an organization’s goals and may not have a clear understanding of where their work fits into its mission. If you share the company’s vision and goals with your remote workforce and address how their work contributes to the success of the organization, your team will feel less detached from the company. This, in turn, inspires remote teams to work toward a common goal and be productive members of the organization.
Be inclusive and provide praise—
When it comes to training, praise for a job well done, and parties, offsite employees are often overlooked or simply forgotten about—which does nothing to encourage loyalty or foster relationships. As you manage your team of remote workers, try to ensure that they have the same opportunities for training as others and receive the same, prompt praise for a job well done that you would offer onsite workers. As for parties and team outings, if remote team members can’t make it to an event, consider giving them a small gift or a few extra hours off in a week. It’s a small gesture, but it can go a long way toward making them feel appreciated.
Encourage a work-life balance—
For remote workers, it’s easy to get caught up in a project or want to make just a little more progress on something before calling it quits for the day. It’s also equally easy to get distracted by projects at home, spouses, kids, pets, etc. The key is to strike a balance between the two. When onboarding new remote workers, talk to them about setting a schedule that they can stick to and setting aside a space designated for work only. Then, at the end of the day, they can shut down their laptops and disconnect from work. This will help them mentally unwind and enjoy their downtime, and start work with a clear head and a fresh perspective the next day.
Finally, as with most things in life, you must lead by example. By taking a proactive, transparent approach to work, being available to your teams and communicating clearly and often with staff in a wide variety of ways, they’ll see that you can not only be relied on, but trusted. They’ll see firsthand how you want the team to function and will follow your footsteps—helping you create a supportive virtual environment that’s conducive to mobile productivity and exemplary work.
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Case Study: Fishs Eddy sets the table for growing business with Office products
Fishs Eddy began selling vintage tableware with little more than a cash box and a notepad, but as the business grew, it needed technology that could keep pace with its success. After its IT environment crashed during Hurricane Sandy, Fishs Eddy migrated its email to Microsoft Exchange Online and adopted Microsoft Office tools such as Word, Outlook, and Excel, in addition to OneDrive and Skype. Now the Fishs Eddy team can communicate effectively, collaborate remotely, and take the business to the next level.
Where it all started
Doing dishes has been a real labor of love for Fishs Eddy founder and creative visionary Julie Gaines. Launched in 1986 in a tiny storefront on East 17th Street in Manhattan, Fishs Eddy found its niche selling classic, restaurant-quality tableware discovered in the cellars of old China factories, fading hotels, and long-forgotten resorts all along the eastern seaboard.
The dishes are perfectly preserved pieces of Americana, each a history of a town, a graduating class, a special summer. But it’s the remarkable quality of that “made in America” era that’s truly significant. According to Partner Noah Lenovitz, people still come back and say, “I bought that plate 30 years ago, and I still have it.”
According to store history, Fishs Eddy started out with nothing more than a cash box and a notepad. And while this may have been sufficient for a small retail store at the time, it was hardly a platform solid enough to support what would become a multigenerational family business.
The Fishs Eddy team has seen, lived, and worked through a fast-moving technological evolution. Lenovitz points out, “As our business continued to grow and evolve, it was absolutely critical that our software follow along with us.” Social Media Director and Designer Katherine Yaksich adds, “Microsoft products help us really lay out the foundation for the whole thing.”
Onward and upward
For many small companies, the decision to move to a single platform, bring disparate systems together, enhance abilities to work collaboratively, and be productive anywhere with internet access, at anytime, comes after a long period of false starts and ups and downs.
For Fishs Eddy, the decision to change the platform for its quintessential New York store came on the heels of a devastating natural disaster—Hurricane Sandy. Lenovitz, who stayed on duty during the storm, says, “We noticed that our technology was all over the place. People had a lot of data on their local computers, some on our server. We didn’t have anything centralized. During Hurricane Sandy, we lost power and our server crashed, and we saw that we really needed to move our data and programs to the cloud—specifically, our email. So we moved our mail to Microsoft Exchange and adopted Office, which helped improve data security and enabled us to work remotely.”
Seamless growth
There’s always room for improvement, and Fishs Eddy is ever alert for those opportunities. Recently, Gaines hired an assistant and immediately got her up to speed with Microsoft Outlook. As Gaines now reluctantly admits, “Before Outlook, my system was index cards.” Now, Gaines no longer double and triple books her appointments. For all the coworkers, vendors, and artists who work with Gaines on a daily basis, it’s a small but wonderful miracle. And it’s been an easy miracle, too. Gaines says, “I find the Microsoft Office programs very intuitive. I picked them up quickly, and everything makes sense.”
Gaines continues, “We use technology and email to pull all the pieces together. There’s a lot of communication that has to happen.” Yaksich adds, “We always need to share documents back and forth via email, so having reliable tools is essential.”
Anytime, anywhere access becomes even more important when the Fishs Eddy team is working on the go. Gaines says, “I’m rarely just sitting at my desk. I’m in the basement, or getting coffee, talking to investors, so I really live on Office.” Lenovitz adds, “We do have our main location here, but our warehouse is in New Jersey. We’re making customer site visits and working on weekends. As a business owner, you have to have your data accessible.”
Security is key
Fishs Eddy is using OneDrive to collaborate in a highly secure environment—a must for the retailer. From artists posting layouts for Gaines to approve to team members sharing next week’s hours or next quarter’s vacation schedules, employees can use OneDrive to take teamwork to another level.
Additionally, with OneDrive, employees can work on multiple devices, because all work is synced and updated in real time. For Lenovitz, it means he can work on designing, sharing, and accepting real-time feedback on a new catalog and be certain that the latest product list really has the most up-to-date products. Gaines says that keeping things moving smoothly with OneDrive is critical to production: “I’m not even in the office. And next thing you know, we’ve designed a collection.”
All together now
With a strong foundation, the team at Fishs Eddy found that work ran more smoothly. Lenovitz explains, “The backbone of our business is the Windows platform. All our warehouses, logistics, and fulfillment, all our workstations use Windows. The great thing about Office programs, whether it’s Word or Outlook or Excel, is their compatibility with all of our our point-of-sale and accounting systems.”
The Fishs Eddy team also uses Office to keep in touch with its wholesale customer base, which has grown from just a handful of customers to a list of more than 1,000 businesses, including several on the west coast. Lenovitz says, “It’s a little difficult to travel there for face-to-face meetings. Skype has really been important, because it makes the meeting more productive. And to see the person’s face and communicate is great for us.”
A bright future
Business moves quickly, and the Fishs Eddy team continues to work hard to keep up. Gaines notes, “As a small business, we’re always a little bit more in survival mode, so we can’t really afford hiccups. We put a lot of very, very deep concentrated thought into everything we do.” Lenovitz says that Office helps the whole team work together to make faster decisions. “I’m a firm believer that you learn from your mistakes but also your successes,” he says. “And sometimes, a decision is easy: nobody ever gets sick of polka dots.”
Going forward, the Fishs Eddy team is confident that using Office tools will help the retailer provide the flexibility and strength to continue to grow as a New York and global staple. “Using Microsoft products helps us collaborate more effectively, which makes our business more successful,” says Lenovitz. Yaksich is also looking forward: “I think Fishs Eddy has a bright future,” she says. “There’s going to be a lot of growth in the next few years, and hopefully new stores.”
Microsoft’s inspired new workspaces boost creativity and collaboration
Buildings 16 and 17 are two of the biggest at Microsoft headquarters – sturdy, brick-and-glass tributes to the practical 1980s, when the company was focused more on manifesting Bill Gates’ vision to put a computer on every desk and in every home than on the architectural prowess of its campus.
Inside, however, is a different story. There is light, air and art. There are new, retooled work spaces and vibrant common areas. Once fortresses of winding corridors, fluorescent lighting and private offices, the buildings were recently gutted and radically redesigned not just to be more interesting and modern, but to offer employees an unprecedented range of ways to get things done. In the parlance of the zip code, Buildings 16 and 17 have been totally hacked.
After all, it would be a non-starter for Microsoft to have the goal of empowering everyone on the planet to achieve more without trying to do the same for its own employees.
The buildings sport all the familiar hallmarks of a modern tech company – the plethora of free beverages, the ping pong and pool tables, the gourmet café, the standing desks. But from there, the offerings get more unusual.
For starters, Buildings 16 and 17 are office-free. Designed with the idea that there is no one best way to get work done, there are an unparalleled range of working environments. Employees and even executives work together in large, shared rooms called “neighborhoods.” They roam high-ceilinged hallways and stop for impromptu meetings in angular atriums designed to capture and perpetuate light. They head into large, glass team rooms to collaborate, or into one of the many focus rooms or cozy alcoves for privacy. They yell and whoop in an Xbox game room, and take their shoes off to quietly recharge in the company’s first-ever No Tech Lounge.
“It’s a new look for the new Microsoft,” said Jochen Liesche, a business manager for the Data Platform group who helped with the redesign. “I think ultimately the physical space really represents the culture here. It’s almost as if the physical space is a proxy for the company’s mission and its culture,” he said.
Consumers know Dr. Oetker as their favorite baking goods, cereals, and pizza brand. The German food company is rapidly expanding and is using Skype for Business to bring employees in 40 countries closer together. Using Skype for Business, employees develop products, interview job candidates, and provide tech support more efficiently and often without time-consuming travel. The software works well with the other Microsoft tools staff use every day, and conversations are more secure within the corporate IT infrastructure.
Dr. Oetker is a household name in Germany and is fast becoming one in 40 other countries. In business since 1891, Dr. Oetker ranks among the leading branded goods companies in the German food industry, with its baking powder, cake mixes, frozen pizzas, cereals, and snacks as well as dairy products. It is headquartered in Bielefeld, Germany, and employs more than 11,000 people.
Needed: one tool for everything
As the company expanded globally, Dr. Oetker shored up its technology tools for communicating and collaborating. “The Dr. Oetker brand prides itself on quality, and achieving consistent levels of quality when manufacturing products all over the world is impossible without tight communications among global teams,” says Frank Pickert , Senior Executive Manager IT Services at Dr. Oetker.
“The company had standardized on Microsoft Lync Server 2013 as its technology lingua franca, but that software was limited to communications within the company and with partners that also used it. The human resources (HR) staff members could not use Lync Server 2013 to interview job candidates, so they ended up using third-party web-based conferencing products that were outside the governance of the IT department.”
“We had to pay for multiple tools, employees had to learn different tools for internal and external communications, and we didn’t have control over the conversations that happened on these unsanctioned tools,” says Christian Plitt, IT Manager, Infrastructure and Shop Floor Solutions at Dr. Oetker. “We wanted one tool for everything.”
A tool that everyone knows
Dr. Oetker found that one tool in Skype for Business Server 2015, the successor to Lync Server 2013. “We really like Skype for Business because of its full integration with the Skype consumer product and the ability to search for contacts in that product,” says Kathrin Worner, IT Specialist, Infrastructure and Shop Floor Solutions at Dr. Oetker. “Our employees and outside partners immediately knew how to use it, and this was not the case with other tools that required a big investment in user change management.”
“By using Skype for Business, we can bring colleagues together who would probably not otherwise meet.… This is very useful in helping people feel like they’re part of the same organization.”
-Christian Plitt, Dr. Oetker, IT Manager, Infrastructure and Shop Floor Solutions
Also, Skype for Business is under the control of Plitt’s team, unlike the other collaboration solutions that employees had been using. “With Skype for Business, our data resides on our servers,” Plitt says. “It’s critical that we keep conversations about strategy, pricing, new products, and other topics confidential.”
To date, about 200 employees at Dr. Oetker already use the Skype for Business client, and the company plans to roll it out to all 3,000 employees who are currently licensed for Lync Server 2013. “Skype for Business use is spreading by word of mouth,” Worner says. “We’ve received very enthusiastic feedback. It’s become an indispensable part of daily communication for the teams that use it.”
Better collaboration across global teams
Here’s a sampling of how various Dr. Oetker teams are using and benefitting from Skype for Business:
Human resources. The HR department uses Skype for Business to conduct video interviews with job candidates. Previously, these interviews were performed as regular phone calls, and the addition of video has been significant. “It’s very important that our HR staff members see the candidates to get a better sense of each person’s demeanor,” says Plitt. “It’s a big advantage for candidates, too, to see who’s on the other side. Loyalty and long-term relationships are a core part of our culture, and this starts at the beginning, with hiring. With video interviews using Skype for Business, we can set the appropriate tone with prospective employees.”
Product development. Dr. Oetker has cross-geographical teams all over the world in product development, marketing, customer support, IT, and other areas. These teams use Skype for Business to work together more efficiently. For example, although product development teams can’t use Skype for Business to taste products, they can collaborate more closely when manufacturing the same product in different countries using regional ingredients. The marketing team at headquarters can see pizza boxes and other packaging that different regional teams propose and make sure that they comply with corporate branding standards. “With Skype for Business, we increase knowledge transfer across the company, from person to person and team to team,” says Pickert.
IT. The company’s IT Services team works worldwide, providing technical support wherever there are Dr. Oetker employees. Communication and collaboration is key for this team so that it can provide good, consistent IT support for employees. Recently, this team needed to connect a new pizza plant in Canada to the corporate network and had three months during a cold Canadian winter to set up the necessary IT infrastructure and train the local staff. “We ordinarily would have had to fly team members to Canada for several weeks, but instead we used Skype for Business video calls to handle most of the prep work remotely, which minimized the time that the team had to be away from their families,” Pickert says.
Executive staff. Dr. Oetker executives have fully embraced Skype for Business and now use it to stay in closer touch with their far-flung staffs. “Our executives use Skype at home, so having Skype for Business at work is a big advantage for them,” Worner says.
Plitt is excited about the role that Skype for Business will play in mobile scenarios, such as supporting the company’s hundreds of sales representatives. By outfitting all salespeople with a camera-equipped laptop or tablet PC, Dr. Oetker could help them react faster during the sales process. They could quickly place video calls with corporate support teams to resolve sales blockers or even show supermarket product placement to marketing colleagues to optimize merchandising.
Video is particularly valuable in an internationally operating company, because meeting participants can see facial expressions and reactions of other participants, which helps bridge cultural differences. “By using Skype for Business, we can bring colleagues together who would probably not otherwise meet,” Plitt says. “For example, it’s very difficult for employees in less developed or more remote parts of the world to fly to Germany for meetings. With Skype for Business, they can participate in international meetings and meet their colleagues, and this is also very useful in helping people feel like they’re part of the same organization.”
Dr. Oetker even foresees using Skype for Business with consumers. “At baking fairs and other events, or from their homes, consumers could meet a Dr. Oetker baking expert over video chat and ask questions,” Plitt says. “Skype for Business opens up new communication channels with our customers.”
Consistent interface
In addition to the ease-of-use advantages that Skype for Business offers, Dr. Oetker appreciates the fact that Skype for Business works so closely with the other Microsoft desktop tools that employees use every day. “Microsoft is one of our two strategic software partners,” Plitt says. “We use Microsoft Office and SharePoint Server, and all our desktop computers run the Windows 7 operating system. When we upgrade to Windows 10 and the latest version of Office, Skype for Business will be part of that whole picture and help our employees be more productive. It’s of enormous value to our employees to have consistency across desktop tools and be able to switch quickly and easily from one to another.”
Pickert adds: “As we continue to grow internationally, we’ll use Skype for Business to make it faster and smoother to integrate new employees and offices into the business. Because it’s so easy to set up communications with new employees, we can make them part of the company right away. This helps the business be more agile and responsive to local customers and markets.”
Less time-sapping travel
While Dr. Oetker cannot estimate Skype for Business–related travel savings at this early stage, the company does have a new policy: before purchasing an airplane ticket, all employees should ask themselves, “Could I use Skype for Business for this meeting instead?”
“Communicating using desktop tools saves our people a lot of time, which is more valuable than the actual travel costs,” Plitt says. “Travel kills a lot of productivity, and we can recoup those hours by taking widespread advantage of Skype for Business.”
As Skype for Business use expands across the company through grassroots adoption, the Dr. Oetker IT staff is already eager for upcoming features. “One of the reasons we chose Skype for Business is the fact that Microsoft is innovating in ways that no one else can match,” Plitt says. “A good example is the Skype Translator technology currently in beta testing with consumers. This has the potential to completely change the communications landscape, especially for companies like ours with colleagues in 40 countries.”
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