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Healthcare Staffing Agency Given An Opportunity To Grow
Business Needs
A healthcare staffing firm with about 20 employees had been with the same independent IT consultant since they were less than half that size. While the independent consultant did a great job supporting them in the early days, he was having difficulty keeping up with their day to day needs as they continued to grow. Things became even more difficult if he was out sick or on vacation. With improved economic conditions as well as new legislation for the healthcare industry, the client felt this would be the proper climate to grow their business. Although to make this a reality they would need guidance on what technology to leverage as well as a way to support their company as the number of employees continued to increase. They also wanted to provide employees access to work remotely from the office.
Solution
Managed Solution first partnered with the healthcare staffing firm by doing an assessment of their current environment while also taking on the responsibilities of the day to day IT support. The assessment provided the client insight to what was really going on in their network. A server that was thought to be only a year old was revealed to be over 4 years old, out of warranty, and approaching capacity. Also, it was not configured and patched properly which was the cause of some their daily challenges. What was also revealed was that their back-up solution had not worked properly for over a year. This was troubling due to compliance standards they thought were being met. Managed Solution was able to design and implement a new network infrastructure that would not only help them meet their HIPAA and Joint Commission requirements but also improve the way their employees were able to work together.
Success:
Managed Solution was originally chosen to partner with the client due to their growing demands for day to day IT support that were not being met. While this was addressed, the true benefit to the client was making them aware of why they were having challenges, both known and unknown, and providing them guidance to overcoming them. What is probably more exciting were the recommendations in technology that have helped them grow their business. After 1 year of working with Managed Solution, they were able to increase their staff by 25% because they know they now have a way to support them. With their continued success, they are now anticipating further growth by an additional 200% over the next 2-3 years.
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Learn more about managed services provided by Managed Solution
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For more info on Managed Services, contact us at 800-790-1524
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Nationwide Senior Living Facility Saves $250,000 with Hybrid Cloud Infrastructure & Improves Employees IT Experience
Industry: Healthcare/Senior Living
Business Needs:
A large, nationwide Senior Living Facility with over 24 offices and more than 1200 employees needed to reduce IT capital and operational expenses while improving employee collaboration. The organization needed to focus on implementing new and innovative ideas to upgrade their IT infrastructure, move the business forward, and address HIPPA & PCI compliance issues. They also needed a partner that would ensure their infrastructure was running properly so they didn't need to focus on IT support.
Solution:
Managed Solution partnered with the firms IT department to create a hybrid cloud solution to virtualize more of their servers and move beyond virtualization to a private and public cloud environment. The hybrid cloud environment provided a solution for some applications to run on-premise in a Microsoft-based private cloud environment and others to run in Windows Azure, the Microsoft public cloud development, hosting, and management environment. Delivering IT as a Service provided the Senior Living facility with a solution that was able to provide reliable IT services that supported growth, reduced costs and improved the end user experience. Managed Solution implemented this strategy by performing a thorough network assessment of their existing infrastructure and understanding the firm’s business objectives.
Success:
By building a hybrid cloud infrastructure, the organization has dramatically reduced its IT spend by over $250,000 in the first year. This model supports business growth, addresses compliance issues and provides critical data back-up and disaster preparedness at an affordable price. The savings come from server consolidation, power and cooling, datacenter real estate, and management costs. Additionally, by standardizing, virtualizing, and cloud-enabling its IT assets, the firm reduced IT costs, enhanced end user experience, upgraded infrastructure and addressed HIPPA & PCI compliance concerns.
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