With the almost incredible strides that technology has made over the past two decades, IT leaders are quickly becoming critical players in fueling business transformation. But with the nearly overwhelming amount of technology introduced daily, it's even hard for CIOs to know where to invest their attention.

Even though the tech market is expected to slow from 4.5% in 2019 to 3.8% in 2020, due to economic uncertainty, the growth gap between business and back-office tech is expected to narrow. This trend is, in large part, to many companies' efforts to reduce operating costs and preserve profit margins.

Also, the driving forces behind increased tech spending still exist. These include things like the adoption of cloud, artificial intelligence, improved analytics tools, back-office tech, as well as CX-oriented technologies.

If you haven't invested already, here is how IT creates business value for your organization.

Tackling IoT Data

Many companies today can capture and analyze data, but very few have the necessary infrastructure to deploy and manage IoT applications based on that data. As edge computing becomes more sophisticated, businesses require efficient storage and processing capabilities that can collect, analyze, and act on that data. A priority of every IT team is to develop the right platform that can do this and maximize the business value of IoT.

Eliminating Old and Irrelevant Data Metrics

A lot of organizations still operate on siloed data, the ever-present spreadsheets, and multiple versions of the same data. By defining and using a data analytics platform that can deliver actionable and data-driven intelligence across the business, companies can retire half, if not more, of its legacy reports.

Adopting AI and ML

AI and machine learning are vital aspects of digital transformation. A comprehensive and integrated data environment is an essential component for robotics, AI, and IoT, that can get all the information out of dissipated documents and into a single source that's always up-to-date. Such an environment makes it possible to get real-time information on schedules and budgets, as well as to make the company more flexible and resilient to future economic uncertainties.

Improve Customer Experience

Customers today judge a company based on the experiences they offer. CX is more important than the price or the product itself. IT teams should focus their attention using data to create an easy-to-read customer profile, which will then be used to generate a unified customer experience for every individual. It will provide them with a consistent and contextualized customer experience across all channels and touchpoints. Such CX will be able to deliver higher rates of trust, customer satisfaction, retention, and higher profitability down the line.

Catering to the Mobile Workforce

Customers, partners, and employees all expect anytime-anywhere access to information. Although very few businesses are prepared enough to embrace the proliferation of wireless devices in the modern workplace. Telecommuting and cross-departmental collaboration are at an all-time high and are only expected to get larger. It demands more flexibility in terms of when, where, and from which devices; employees do their work. Unfortunately, many companies do not have the necessary wireless infrastructure to cater to this mobile workforce. The IT department will be vital in keeping up with this demand.

Security and Costs 

Data breaches and other forms of cybercrime have never been more prevalent. Then, there's the matter of compliance to various governmental regulations such as the EU's GDPR, the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA), etc. IT leaders and departments can implement solutions and leverage technologies that tackle security threats and manage regulatory compliance issues, saving companies on costs.

It can also help manage to spend across the organization by deploying the right technologies. One of the most significant issues in this regard are the costs associated with added services when businesses buy their own SaaS tools. IT can determine what's needed and what's not, to mitigate unnecessary spending.

Today, it’s both a challenging and exciting time for CIOs. The role of the CIO previously was to lead the information systems and data processing departments. Today, however, the responsibilities and skill sets of a CIO are drastically different. CIOs are not there to worry about how to keep all those systems connected while saving money by moving to the cloud. Today, they have a more prominent place in a business’ strategic decision-making and are in a position to do a lot more.

CIOs are there to drive the thinking and resulting strategies regarding what to do with all the compiled data. They find ways to take the business forward by getting maximum value from the data on hand.

What do CIOs bring to the table in today’s highly-competitive and tech-focused business environment?

What is the Role of a CIO?

A CIO is in the executive position that deals with the IT needs of an enterprise. The role can’t portray with an exact description. Today’s CIOs are distancing from operational responsibilities, and their part includes:

  • Strategic planning of growth objectives
  • Creating business value through innovation and technology
  • Ensuring that the tech procedures and systems lead to desired results

Collaboration platforms, big data analytics, cloud computing, mobile computing, IoT, and AI are new challenges that CIOs now face. Their focus has shifted to data security, service analysis, and market reach.

CIO: Skills and Qualifications

Typically, CIOs have degrees in information systems, software engineering, and computer science. Besides an IT background, an essential factor for landing a CIO role is - experience. Employers seek people with a minimum of 5-year experience in IT management as well as business acumen. The essential skills for the CIO position are – leadership, strategic planning, project management, software development management, change management, relationship and network building, and financial and business acumen.

Does Every Company Need a CIO?

With outside consultants, cloud-based tools, and gumption, a small business with basic tech needs can survive. However, that’s only temporary, as every company comes to a point when somebody other than the CEO needs to make IT decisions. This point is at a unique moment in your growth, and you’ll need to answer questions like:

  • Do I need a tech leader to manage information security before launch?
  • Should my company start looking for an IT leader when the internal operations become too cumbersome?
  • What qualifications, skills, and experience should we look in that person?

To ensure that your IT lead has an equal and active role in deciding what’s best for your enterprise, you need a CIO that has worked outside of a digital environment, who has navigated a corporate environment, and who can help bring the clout of the C-level title.

With new technological advancements, the CIO position continues to evolve; fueled by several significant trends that are coming our way and are mutually reinforcing each other. These trends are IoT, DevOps, and Big Data (paired with analytics and machine learning). The CIOs are the ones who should be driving these areas forward, knowing both tech and business trends. Certain key areas, such as agriculture, insurance, law, biotech, and healthcare are much affected by technology. There, CIOs are left concerned with the increasing expectations placed upon them.

When looking to hire a CIO, be sure to check whether they are qualified, skilled, and experienced enough for the position. On the other hand, your enterprise may benefit from fractional CIO services. These services deliver a flexible tech solution that evolves and adapts to meet your evolving needs. Contact Managed Solution to help you evaluate your business needs.


Our fast-paced society is moving at such a high rate; it’s almost impossible to keep up with all the future trends that may pop-up around the corner. That is, of course, if you do not have specialists and trend analysts inside your company that study anything that could be the next big thing in IT in 2019, and in the years to come.

Trends, when it comes to the fashion industry, can appear at the beginning of a year, and by the second quarter, they can already be yesterday’s news. And they usually are. But that’s what happens in the fashion world. When it comes to industries like healthcare, biotech, financial services, and a few others, trends can be identified in time. They are usually analyzed well in advance, and the predictions tend to be spot on if the right people are handling the data.

2019 is a very promising year for IT trends, and here are some that should be included in your company’s budget:


Digital Transformation and Cloud

We cannot talk about a company undergoing a digital transformation process without cloud platforms. These two services come hand in hand, and they can bring any company plenty of benefits when it comes to being more productive, more efficient and more cost-effective.

As part of your business’ digital transformation process, switching over to cloud will allow your company to be more agile when it comes to handling data, messaging, and business portfolios from anywhere in the world you, your employees, or clients may be.

Cloud-based infrastructure is essential to bringing your company into the world of the future, and it’s vital in delivering flexible and on-demand access to resources worldwide, to both your employees and clients.

Want to learn more about IT trends to look out for in 2019? Sign up to watch our webinar to hear from our Founder Sean Ferrel and Solutions Architect Richard Swaisgood on what you can expect in 2019.


Machine Learning, AI and Automation

The age of automation is upon us, and some companies, like Google, Apple and Tesla are at the forefront of this new industrial revolution. With driverless cars and self-serving supermarkets, automation is only around the corner as a large scale phenomenon.

Machine learning and AI (artificial intelligence) are necessary fields at the forefront of developing the new way companies will work in the future. Most businesses will undergo complex automation processes to become more productive, and this will be done mainly through machine learning and AI.

Although this will mean that plenty of people will lose their jobs, it also means that it will create value in other areas of our day to day lives. Automation is not only a trend for 2019; it will become a day to day thing from now on.

While most people are familiar with the idea of AI (artificial intelligence) from sci-fi movies, not everyone is acquainted with the role machine learning plays as part of AI. Machine learning is a field of AI that interprets and uses statistics to help computers better understand behaviors, thus allowing them to learn and replicate.

Machine learning will lead to the improvement of daily processes which take place in any company, small, medium or big, because it helps cut costs exponentially and it eliminates the random factor out of many equations, leaving less (close to zero) room for errors.


Preparing for the California Consumer Privacy Act

The EU has already gone through the process of the GDPR (Europe’s General Data Protection Regulation), as of August 2018, and around a third of companies could not continue their activities in the European Union without making severe changes.

The same will happen with most companies in the US after the California Consumer Privacy Act comes into play. The “CCPA” will be taking effect as of January 1, 2020, so there’s still time to prepare your company to become compliant with the new set of regulations, especially when it comes to managing data.

If your company undergoes any security breaches, this could lead to severe financial losses because based on this new act, any eligible client can demand up to $750 for each violation. It means that if your company is in charge of handling private data and suffers a cyber-attack or any security breach, you are will be held accountable and have to endure the losses.

When companies work with professional data management companies, the entire responsibility will be shifted towards them, making it easier for you to focus on your core business, without the threat of losing significant amounts of money in newly-filed lawsuits based on the new CCPA act.


What's an IT Roadmap? A technology roadmap, also known as an IT roadmap, is a visual document that presents and communicates an organization's plan for technology initiatives. In other words, an IT roadmap will highlight what, when, and why the technology solutions offered will be implemented. Often, roadmaps are designed to fix what's broken, but they can also be used to uncover opportunities and the potential of your business. In a perfect scenario, it's used for both.

Your IT roadmap should serve as a flexible planning technique with the aim of supporting a long-range strategy, though it supports both long and short-term goals. As we approach the end of the year, your business plan is likely well underway, if not yet completed. Do you have a technology roadmap that supports all aspects of your business?

In today's modern workplace, with technology being so ingrained in everyone's daily lives, it's important that the CEO of a company is working closely with its CTO, CIO, and other technology leaders to ensure the right technology is installed in their systems and network to empower their employees. Every company has specific business goals that they want to drive throughout the organization so the leaders of that organization need to be asking themselves 'what kind of technology can support these goals?' as well as 'do my employees have the technologies they need to be productive and successful?'

Overall, the technology roadmap needs to be supporting the overall business roadmap. These need to be strategically aligned to ensure business growth and success. Here, we will go into what every technology roadmap needs and how you can get started.

Not sure where to get started with your roadmap? Request a Network Assessment for one of our tech experts comes on-site to do a full analysis of your network and infrastructure so that you can start planning today.

How to Build an IT Roadmap  

The Strategy - Like everything else, an IT roadmap starts with a well-designed strategy. You will first have to determine what are your priorities and what you hope to generate. Many IT roadmaps are used to reduce waste, but they can also be utilized to help determine what tools can benefit your teams, how to deliver a better customer experience, or even to streamline overall operations, among others.

Needs, Priorities & Timeline - When creating and implementing one such roadmap, it's important to remember that you can't always do it all. A roadmap should not be overwhelming - it should be the opposite. It is necessary for you to get visibility as it relates to the who, how, when, and where of each project. In addition, make sure that you are looking at mitigating risk versus leveraging technology with each project. This can help your prioritize what's needed versus what's wanted.

You also need to review your business processes to highlight inefficiencies, identify all technology gaps, as well as functional capabilities. Then prepare an itemized and prioritized checklist of the necessary steps that need to be taken.

Lastly, realistic timelines are crucial in creating a successful IT roadmap. These schedules and deadlines should be for each project and based on the order of priority as well as the duration of each project plus the available resources. One way of relieving some of the stress and workload is by leveraging external resources, such as consultants. They can also contribute with added value and experience, and help you avoid some of the common pitfalls encountered by others.

Balancing Risks - A roadmap wouldn't be complete without considering the uncertainty of things, especially when it comes to mitigating risk with your technology and infrastructure. Security should always be a priority in today's world. With a stable infrastructure, you'll be able to leverage the technology you need and not hinder productivity amongst employees, but increase it. Consider what is a 'nice-to-have' versus a 'must-have' to help you prioritize and minimize risk. It's all about balance and making sure you're communicating these things across all departments. While security is a huge concern for IT, it affects the entire organization.

Cost Measurement - The investment required for a technology should be well thought out and intentional. It's important to consider not only cost but time and internal resources. It's advisable that you research the prices available on the market and that you create a realistic cost estimate for each project on your roadmap. In addition to the cost, take a look at how many people you will need to dedicate to each item and the time it will require to complete each project. Don't forget to also include other costs such as subscription fees, maintenance, support, or new infrastructure costs. In the end, this technology roadmap should help to facilitate investment in different departments better and improve overall planning.

Always Look Ahead - Many business leaders do not take full advantage of the many disruptive technologies that appear on a continually and which can, otherwise, improve their competitive edge. When developing your own IT roadmap, keep an eye out for what type of technology will help you stay competitive over the next three to five years. Look for technology that's flexible and scalable enough to fit in with your long-term needs.


There are numerous benefits in designing your own IT roadmap. It will help you keep moving forward without losing sight of the end goal. Make sure you're having these technology conversations with not only IT leaders but C-Level executives as well. When done right, technology should support the entire organization and not just the IT department.

If you want to learn more about implementing your plan, contact us for consulting today.



As written by Judson Althoff on blogs.microsoft.com
As we kick off Microsoft Inspire in Washington, D.C., the world is on the cusp of major technology disruption – and that brings major opportunity. Digital transformation is a wave of business innovation fueled by cloud technologies like the Internet of Things, augmented reality, artificial intelligence and data. Driving our customers’ businesses forward through digital transformation has opened an estimated $4.5 trillion market opportunity.
According to a study by the Harvard Business Review, 86 percent of companies view digital disruption as an opportunity.  Companies across every industry are seeking ways to use digital transformation to empower their employees, better engage with customers, optimize operations and transform their products. Leaders recognize that successful transformation depends on their employees and culture, which is why both are at the heart of the offerings we are announcing today.
Introducing Microsoft 365
Today at our annual partner conference, we unveiled Microsoft 365, a new set of commercial offerings that brings together Office 365, Windows 10, and Enterprise Mobility + Security. Microsoft 365 is a complete, intelligent and secure solution to empower all companies and all workers, recognizing that people are at the heart of digital transformation. It puts people at the center, giving them flexibility to work where and how they want and giving them new ways to collaborate with others — all while protecting company data.
We are introducing two Microsoft 365 offerings today. Microsoft 365 Enterprise is the evolution of our highly successful Secure Productive Enterprise offering, and includes Office 365 Enterprise, Windows 10 Enterprise, and Enterprise Mobility + Security. It’s designed for large organizations and empowers employees to be creative and work together, securely.
Microsoft 365 Business, available in public preview starting August 2, is designed for small- to medium-sized businesses with up to 300 users and integrates Office 365 Business Premium with tailored security and management features from Windows 10 and Enterprise Mobility + Security. It also includes a centralized console for deploying and securing devices and users in one location.
Microsoft 365 represents a fundamental shift in how we will design, build and go to market to address our customers’ needs for a modern workplace.  It’s a more cohesive approach and reflects the shift our partners and our mutual customers are making — from viewing productivity, security and device management as individual workloads to seeking a comprehensive approach to secure productivity. Microsoft 365 is great for partners, too. It represents a significant opportunity to increase deal size, differentiate offerings, and grow their managed services revenue. According to a Forrester Total Economic Impact™ Study (Commissioned Studies conducted by Forrester Consulting), Microsoft 365 Enterprise increases partner revenue opportunity by more than 50 percent versus selling and deploying Office 365 alone.
Applications and Infrastructure
As more and more companies transform, it is important for our partners to think bigger and create faster. To fuel our partners’ success and help meet our goal of a $20 billion cloud run rate by 2018, we are excited to announce with our launch hardware partners, Dell EMC, HPE and Lenovo that Microsoft Azure Stack is now available to order. Azure Stack is an extension of Azure that brings the agility and fast-paced innovation of cloud computing to on-premises environments and enables entirely new hybrid cloud scenarios.
Azure Stack offers a truly consistent hybrid cloud platform, providing an ideal fit for customers who want flexibility without having to build applications in a different way.  From Azure datacenters to the edge of the cloud — whether miles underground in a mine shaft, away at sea on a ship, or on a factory floor dependent on continuous real-time operation — Azure Stack enables modern cloud applications that meet all business and regulatory requirements.  A truly consistent hybrid cloud helps customers execute on their cloud strategy faster in a way that makes the most sense for their business.
Azure Stack extends the Azure ecosystem opportunity by helping partners grow their Azure business and reach a larger addressable market through hybrid cloud scenarios.  Many of our partners have already begun to capitalize on the power of Azure Stack including Rackspace, Tieto and Resello.  Partners can learn more about how to build a successful cloud practice through our Practice Development Playbooks or sharpen their Azure skills through our online trainings here.
Business Applications
I’m excited to announce two new ways Microsoft is helping our partners connect with customers and bring innovative solutions to market.
Last year we piloted a new Azure co-sell program to provide comprehensive sales and marketing support for partners building solutions with Azure.  In its first six months in market, this program helped close more than $1 billion in annual contract value for Azure partners, created $6 billion in Azure partner pipeline opportunity and generated more than 4,500 partner deals.
Azure is the only public cloud providing partners with this incredible benefit through which Microsoft sales reps are paid up to 10 percent of the partner’s annual contract value when they co-sell qualified Azure-based partner solutions.  This means Microsoft is uniquely incenting its sales reps to work hand-in-hand with Azure partners to drive new business together and enabling partners to leverage the Microsoft salesforce to grow their business globally.
To build on this incredible momentum, we are making additional investments to accelerate Azure co-sell over the next 12 months.  We are also creating a new dedicated Channel Manager role that will be 100 percent focused on supporting partners go to market efforts, helping ensure their solutions reach new customers and integrating with our co-sell motion. Together, these represent a quarter of a billion dollar investment that materially increases our partner-dedicated personnel, and adds to Azure co-sell incentives.
We also are making it easier for partners to modernize existing business applications, and build new ones, with a new program we are calling ISV Cloud Embed. Through this new program partners can purchase core Dynamics 365, Power BI, Power Apps and Microsoft Flow capabilities as embeddable “building blocks” at discounts of up to 50 percent. In the same way that partners today build their apps on Microsoft Azure, they can now also use our business applications platform to easily add sales automation, service line and operational backend functionality to their own apps.  This helps lower development overhead and costs by putting our engineering resources to work for them.  Partners receive tiered go to market support and an opportunity to reach Office 365’s 100 million active monthly users and a growing community of Dynamics 365 customers through Microsoft AppSource.
From building on Azure to industry leading co-sell support and new embeddable business application services, no other vendor provides a more comprehensive approach to helping partners accelerate their transformation and their business.
Putting Partners First
Our mission is to empower every person and every organization on the planet to achieve more, and our partners bring that mission to life every day with our customers. Our partners employ more than 17 million people around the world, and IDC estimates that Microsoft and its partner ecosystem will garner almost a trillion dollars in revenue in 2017, according to IDC Microsoft Footprint Model 2017.
Together, we are helping companies in every industry grow faster and more efficiently than ever before, through business innovation fueled by cloud technologies like the Internet of Things, artificial intelligence, data, and through opportunities like the integration of LinkedIn Sales Navigator with Dynamics 365 and the expanded global Mixed Reality Partner Program announced today. At Microsoft Inspire, executives from KPMG, Schneider Electric, Sephora, Adobe, Track’em and more will demonstrate how they are driving digital transformation in their respective industries. KPMG, for example, is working with us to create the KPMG Digital Solutions Hub and, with KPMG “Clara” on Azure, will be the first of the “Big 4” professional services firms to bring its auditing platform to the public cloud.
However, the transformation our partners drive with customers is not new.  For more than 40 years, we have been a partner-led company, which is proven by fact that we generate more than 95 percent of our business through our robust and constantly evolving partner ecosystem. Today, Microsoft has more than 64,000 cloud partners — more than AWS, Google and Salesforce combined.  Our partners tell us they choose Microsoft because we are more than a technology provider– we are their business partner. Notably, 30 percent of our partners joined our network in the past year, and we are adding more than 6,000 partners each month.  But, we can achieve more together.
To help partners innovate more, go to market faster and connect with the right customers at the right time, we are transforming how we engage with our partner community by bringing our partner-facing roles into one organization.  We have aligned all partner-facing roles to three primary functions: Build-With, Go-To-Market, and Sell-With. This will simplify and optimize our engagement, drive increased collaboration and foster a culture of work that puts our partners first.
Microsoft Inspire will gather more than 17,000 people for our most important partner event of the year. More than 145,000 meetings take place during the event, and past exhibitors have experienced a 30 percent year-over-year sales increase. Tune into the live stream keynotes to hear what the buzz is all about.  In a world where transformation is inevitable, the opportunities for our partners are endless.


korea and india choose azure - managed solution

Companies in Korea and India choose Microsoft Azure to fuel their digital transformation

As written on blogs.microsoft.com
Driven by strong customer demand for cloud computing, we continue to invest to deliver an intelligent, global and trusted cloud for our customers. In India, Flipkart – the country’s leading marketplace – and Tata Motors, as well as Korean companies LG Electronics, Asan Medical Center and Samsung Electronics, are all leveraging the scalability, availability and resiliency of the Microsoft cloud to enable their digital transformation.
I’m pleased to share that Azure is generally available from two new cloud regions in Korea, part of 38 Azure regions announced across the globe – more than any major cloud provider. With 13 of those regions in Asia, customers across the region can take advantage of the Azure cloud platform’s global scale, reliability and advanced intelligent services. They can also benefit from local datacenters to achieve higher performance and support their requirements for data location and replication.
In Korea, hundreds of companies are adopting local Azure services across industries including finance, manufacturing, retail, health care, gaming and telecommunications. For example, LG Electronics is sending real-time data and leveraging the scalability of virtual machines to gain insights and better serve thousands of customers. Asan Medical Center is driving an immense big-data collaboration with millions of anonymized clinical notes to provide industry and academia with opportunities to analyze medical data using Microsoft’s hybrid cloud as a critical foundation.
Other Korean companies are leveraging the global scale of the cloud to power Internet of Things (IoT) solutions including Samsung Electronics, which is using its remote energy reduction solution, S-Net Cloud, to monitor energy use and deliver efficiencies to save its customers up to 30 percent in energy costs.
In September of 2015, we opened datacenter regions in India, providing the massive computing power of the Microsoft cloud to fuel growth and innovation. Earlier this week, Microsoft CEO Satya Nadella announced that Flipkart has adopted Azure as its exclusive public cloud platform to enable its continued growth and expansion, and to scale quickly and to stay resilient, especially during peak seasons. The move marks a first step in a broad collaboration between the two companies to provide 100 million Flipkart customers with the best online shopping experience. Flipkart will use Azure Artificial Intelligence (AI) and analytics capabilities to optimize merchandising, advertising, marketing and customer service. This partnership comes on the heels of our cloud collaboration with Tata Motors – India’s leading auto manufacturer – to provide connected driving experiences with Azure.


Digital transformation is being driven by Indian companies such as Flipkart (the country’s leading marketplace) and Tata Motors, as well as Korean companies such as LG Electronics, Samsung Electronics and Asan Medical Center, through the leveraging of Microsoft cloud.

Azure is available from two new cloud regions in Korea, part of 38 Azure regions around the globe which is more regions than any other cloud provider. 13 of those regions are in Asia which gives customers across the region the opportunity to leverage the Azure cloud platform’s ability.

Across industries, including finance and health care, Korean companies are putting local Azure services to use in their organizations. LG Electronics is sending real-time data and using the scalability of virtual machines in order to better serve their customers and Asan Medical Center is able to collaborate with the industry & academia in order to supply anonymous clinical notes through Microsoft's hybrid cloud.

Other Korean companies, such as Samsung Electronics, are leveraging the Internet of Things (IoT). Using its remote energy reduction solutions (S-Net Cloud), Samsung is able to monitor energy use and deliver efficiencies to customers in order to save them money on energy costs.

Data center regions in India opened in September 2015 have provided the immense computing power of Microsoft cloud for the purposes of growth and innovation. Flipkart has adopted Azure as its exclusive public cloud platform to do just this, grow and innovate. The collaboration between Microsoft and Flipkart has marked the process towards providing customers with the best online shopping experience possible, aided in addition by Flipkart's use of Azure Artificial Intelligence (AI) and analytics to optimize the areas of merchandising, marketing, and customer service. This partnership comes on the heels of Microsoft's cloud collaboration with Tata Motors – India’s leading auto manufacturer – to provide connected driving experiences with Azure.

People and organizations across the globe are embracing the cloud to solve unique challenges. You can follow these links to learn more about the new regions in Korea, how Flipkart is using Azure, case studies of how people and organizations are using the cloud for innovation, and to learn more about Azure services and solutions.


Windows 10: How to achieve digital transformation through affordable innovation

June 7, 2016 10:00-10:45AM PST (GMT-8)

Digital transformation is the process of using today’s technology to modernize outdated processes and meet the most pressing needs of your business.
Thanks to recent advances in lower cost tablet technology and Microsoft’s suite of cloud and productivity services, complete digital transformation is more accessible now than ever before. A new class of affordable devices is revolutionizing the way businesses and their employees work and interact with customers.
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