San Diego Managed Services that Unleash Business Potential 

San Diego managed services providers Specializing in Microsoft Technologies

 

In today’s rapidly evolving business landscape, technology isn't just an asset—it's the cornerstone of success. For businesses in San Diego, partnering with a managed service provider (MSP) specializing in Microsoft technologies can be transformative.

Let's delve into why collaborating with a local San Diego MSP proficient in Microsoft solutions is pivotal for enhancing productivity, fortifying security, and propelling business growth.

 

Why Choose a Local San Diego MSP?

 

Local Expertise and Rapid Response Times

Managing IT infrastructure demands prompt action and a deep understanding of the local business ecosystem. San Diego MSPs offer the advantage of proximity alongside unparalleled expertise, ensuring swift resolution of issues with minimal disruption to operations.

 

Tailored Solutions for Diverse Needs

San Diego boasts a diverse business landscape—from burgeoning tech startups to established biotech enterprises—each with unique IT requirements.

An MSP specializing in Microsoft technologies can craft bespoke solutions tailored to the distinct needs of these industries, aligning IT infrastructure seamlessly with overarching business objectives.

 

The Microsoft Edge

 

Comprehensive Product Suite

Microsoft's suite of offerings—from Azure and Office 365 to Dynamics 365 and SharePoint—comprises robust solutions capable of revolutionizing business operations.

MSPs well-versed in these products can facilitate seamless integration and optimization, enabling businesses to harness their full potential.

 

Scalability and Flexibility

As businesses evolve, so do their IT needs. Microsoft technologies, renowned for their scalability, can grow in tandem with enterprises.

A proficient MSP ensures seamless scalability, empowering businesses to adapt to market dynamics without the hassle of frequent hardware upgrades or software license changes.

 

Enhanced Security and Compliance

In an era of escalating cyber threats, security is paramount. Microsoft's formidable security features, complemented by local MSP oversight, provide robust protection for data and IT systems.

Moreover, adherence to industry regulations is streamlined as Microsoft products inherently meet many standards—an aspect efficiently managed and maintained by knowledgeable MSPs.

 

 

What to Look for in a San Diego MSP

 

Certified Microsoft Partnership

Prioritize MSPs with Microsoft certification. This credential underscores their expertise, guaranteeing quality service, access to the latest technology updates, and adept management of your IT infrastructure.

 

Proactive Support and Maintenance

Opt for MSPs offering proactive support with stringent service level agreements (SLAs). Round-the-clock monitoring services and minimal downtime assurances ensure swift issue identification and resolution, safeguarding uninterrupted business operations.

 

Strong Customer Focus and Transparent Communication

Exceptional MSPs prioritize customer service and uphold transparent communication channels. Regular network status updates, prompt IT issue resolutions, and transparent pricing devoid of hidden charges are hallmarks of reliable MSP-client relationships.

 

Choosing the right MSP in San Diego specializing in Microsoft technologies is paramount for unlocking advanced IT solutions that drive efficiency and growth. Such collaborations empower businesses to focus on core competencies while entrusting the intricate realm of IT to seasoned professionals.

 

Whether enhancing IT infrastructure, fortifying security, or driving innovation through technology, Managed Solution stands as a steadfast ally in navigating the digital landscape.

For businesses poised to elevate their technology strategy, selecting a San Diego managed service provider steeped in Microsoft technologies marks the inaugural step toward transforming IT operations into a strategic business asset.

 

Here at Managed Solution we’re proud to say that we are able to meet these criterium and more to maximize the success of each and every client we work with.

Click the links below to learn more about our Managed Services and Microsoft Consulting services or click here chat with one of our experts here to begin your Digital Transformation journey with a provider who cares about your goals and has the resources and expertise to deliver.

 

Managed IT Services - Managed Solution

Microsoft Consulting Services - Managed Solution

A Comprehensive Overview of Managed IT Services by Managed Solution

 

Ever wonder what the IT Managed Services onboarding process looks like? There are so many ways to leverage Managed IT Services and even more Managed Service Providers that can help businesses of all kinds maximize ROI for their IT department and boost success throughout their company’s operations.

 

Today, we’ll be breaking down our very own Managed Services process and showcasing the facets that set us apart. Providing not only an overview of Managed IT Services for those interested in exploring outsourced IT, but a clearer understanding of the specialized value Managed Solution has to offer.

 

Microsoft Solution Specialists

Ranked among Microsoft’s top 150 partners globally, Managed Solution belongs to the elite 1%, working closely with Microsoft to provide tailored solutions for your business needs.

By selecting a Managed Services Provider that specializes in Microsoft technology solutions you gain expertise in over 200 products and services, Microsoft Azure’s complexity requires specialized knowledge to navigate effectively.

A Microsoft specialized MSP can assess your business needs and design a tailored Azure solution, ensuring a seamless transition from on-premise to the cloud. While providing you with access to certified Azure experts eliminating the need for you to hire internal resources and providing you special discounts and simplified billing on Microsoft products.

 

Scalable Services for Continuous Evolution

Our scalable services provide a foundation for businesses to grow and innovate. Whether you need short-term project assistance or ongoing support, we're here to monitor, automate, manage, and optimize your IT.

This type of support is crucial for business looking for adaptability in their technology providers, allowing them to adjust their IT resources based on current demands, ensuring they can handle growth or changes in the market.  You will also find that scalability can lead to lower IT costs by optimizing resource usage and minimizing the need for over staffing.

Our clients also tell us that staying scalable allows them to quickly adapt to new technologies and customer demands, all of which helps keep their business competitive.

 

Unparalleled Customer Service

Our approach to the IT Managed Services onboarding process is rooted in a 'people first' philosophy, recognizing that the success of any business lies in the success of the individuals behind it. The right technology can transform organizations, and as a result the lives of the employees and teams within them.

Our clients experience this through specialized, tailored delivery of powerful Microsoft and market-leading solutions to achieve their operational, security, productivity goals and beyond.

Furthermore, customer service is at the heart of what we do. With our 24/7/365 national help desk support, we ensure that your business is always equipped with the support it needs, whenever it needs it.

 

Services Overview

Whatever your IT needs are, we've got you covered. From delivering excellence to driving operational and corporate growth, our services are designed to streamline your IT processes.

Services Include:

  • 24/7/365 National IT Help Desk
  • Network Monitoring
  • SIEM/SOC
  • Azure Deployment and Monitoring
  • Microsoft Licensing and Security Services
  • Compliance Management
  • Backup & Disaster Recovery

 

Onboarding and Ongoing Engagement

Our IT Managed Services onboarding process is a testament to our commitment to excellence. From the internal signing of agreements to the installation of Continuum Agents and Anti-virus, we guide our clients every step of the way. The onboarding journey is a well-orchestrated process that ensures a smooth transition for our clients.

We approach each site individually, recognizing that every business is unique. Our systematic onboarding process spans months, focusing on reviewing, systemizing, analyzing, and strategizing to provide tailored solutions. This includes continuous ticket checks, root cause analysis, and quarterly reviews to ensure ongoing success.

 

Here is the full breakdown of our onboarding process below:

 Review and systemize (1 Month)

  • On-boarding Project manager & onboarding team​
  • Network assessment & asset counts​
  • Integrated ticketing & alert tools​
  • Help Desk Support Training​
  • Immediately identify areas of concern & solutions​
  • Launch Help Desk​

 

Analyze (3 - 6 months)

  • Continuous ticket & CSAT checks​
  • Customer success manager and Technical Account Manager
  • Root cause analysis
  • Partner to develop proactive solutions​
  • QBRs (Quarterly Reviews)
  • Refined support strategy
  • Recommendations towards business improvement and getting to a proactive state

 

Strategize (6 - 9 months)

  • Technology roadmap for business support
  • Security & scaling
  • Start implementing solutions and plan for long term vision
  • Quarterly Reviews​
  • A long-term technology and support strategy
  • One multidisciplinary technical team to implement
  • Start seeing improvements in end user experience and business support

 

Accelerate and smooth (ongoing)

  • QBRs/CSAT Checks
  • Root cause analysis​
  • Roadmap delivery​
  • Continuous support from assigned TAM & CSM​, Security​
  • Continuous 360º care team ensuring implementation and leveraging the right systems and people, at the right times
  • Achieve a proactive state of IT, High quality, high touch customer experience

 

Top IT Objectives: Your Path to Excellence

Our top IT objectives align with the modern business landscape, emphasizing delivery excellence, metrics-driven decision-making, employee experience, operational excellence, and corporate growth.

 

Delivery Excellence

  • Experience high-quality service and operational transformation through expert guidance and modern technology solutions including:
    • Microsoft Azure
    • Microsoft Power Apps and Power BI
    • Microsoft Teams
    • Microsoft Copilot

 

Metrics Driven

  • Leverage platforms like Microsoft Teams, PowerApps, Power Bi and Viva to provide company goals (Set OKRs or Objectives and Key Results)
  • Analyze culture updates to enable better collaboration between employees with Microsoft Viva
  • Leverage Microsoft Power BI to make more informed business decisions

 

Employee Experience

  • Enable seamless workflows for end users
  • Save time by assigning day-to-day tasks to Managed Solution
  • Track and plan goals and in-house operations with tools like Microsoft Planner, Teams and streamline productivity towards these goals through Microsoft Copilot
  • Boost productivity by allowing in-house teams to focus on high priority initiatives

 

Bringing Your Organization Together

Our holistic approach, powered by Microsoft technologies and specialized expertise, consolidates identity management infrastructure, migrates to geo-redundant tenants, adopts Microsoft Office 365, and implements robust security measures, ensuring reliability, stability, and security.

 

Managed Solution isn't just an IT service provider; we are your dedicated partner in success. Beyond problem-solving, we help businesses thrive with Microsoft-centric strategies. Helping clients experience a proactive state of IT, high-quality service, and a Microsoft-driven, customer-centric approach that empowers your organization for the future.

 

Ready to get started? Chat with one of our experts today to get started on your journey to excellent IT operations. Or dive deeper into our blog page to learn even more about what Managed Services entails.

blog banner for managed solution's new website launch

Managed Solution Unveils New Website: Embracing a Human-First Approach to Technology in the New Year  

Managed Solution unveils a fresh website on January 17, 2024. This unveiling highlights their dedication to putting people first in the ever-evolving technology sector.

In our ever-evolving digital landscape, staying ahead of the curve is crucial. That's why we are thrilled to announce the launch of our new and improved website in 2024. With a sleek and user-friendly interface, navigating through our services and solutions will be a breeze. If you wish to enhance your digital environment or seek sophisticated tech solutions, our website is your ideal destination.

Managed solution new website launch embarking on better delivery on digital transformation

The Most Exciting Part

Our commitment to your success doesn't stop there. We understand that technology is constantly changing, and so are your needs.

We will continue to dedicate resources to research and development. Ensuring our IT solutions remain up-to-date and tailored to your needs. Our experts are always available to provide personalized help and guidance, ensuring your success in the digital world.

More Than Meets the Eye

We've not only improved aesthetics, but also enriched the functionality and the relevancy of our existing content. As you explore our website, be sure to check out some of our enhanced features and resources: 

  • Events Page: Our new events page is home to our upcoming events, workshops and webinars, as well as past events to watch on-demand. Engage with us on a more personal level and stay tuned for exciting opportunities for collaboration and learning. 
  • Blog Posts: Our newly introduced blog section offers insights, tips and discussions on various facets of IT. Get your regular dose of tech wisdom directly from the experts.  
  • Case Studies: Our success is the success of our clients, partners and team. Read our case studies to see how we conquer challenges, achieve lofty goals and build lasting connections. 
  • Services: Explore our full range of services, tailored to meet the diverse needs of businesses in the digital age.
  • Careers and Culture: Get a glimpse into our company culture through our Careers page. Discover job opportunities and learn more about our commitment to growth, success and work-life balance. 

Launching our new website is just one of the ways we're supporting our clients in their continuous journey towards digital transformation. At the heart of our operations is our unwavering commitment to people. We believe that technology should be inclusive and accessible to all.

As we move forward in the new year, we will enhance our offerings, embrace new challenges and continue to create IT solutions that empower businesses and individuals alike. Our focus on people has been instrumental in reaching our current position. It will also continue to guide our future. Our goal is to create an IT system that is adaptable, attentive, and open to everyone.

 Stay Updated

In addition to our website, we are excited to bring you a wealth of industry insights and knowledge through our newsletter. When you subscribe to our newsletter, you'll be the first to know about upcoming events, webinars, and workshops that can further enhance your understanding of the ever-evolving IT landscape.

As we embark on this exciting journey into the future, we invite you to stay connected with us. Beyond subscribing to our newsletter, we encourage you to follow us on social and engage with our content. Together, we can drive digital success stories and shape a future where technology empowers and enriches lives. We are grateful for your continued support and look forward to serving you better in the years to come.

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A managed service provider (MSP) is an organization that manages a company’s IT infrastructure and user systems from a remote location. An MSP is a network administrator, security consultant and disaster recovery expert rolled into one. These professionals handle information services, business-to-business integration, supply chain management, and all the tasks clients don’t want to carry out themselves.
MSP Providers Explained
MSPs streamline a range of business services for clients in various industries, from healthcare to retail. These services include payroll management, human resources, systems operations, compliance and network monitoring. In a recent study, 77 percent of MSPs provided backup and disaster recovery — the most popular service offered by these professionals. Seventy-six percent specialized in remote monitoring and management, and 57 percent provided managed network security. Other popular MSP services include mobile device management, payment processing, and hosted and cloud video surveillance.
MSPs serve an important function. They execute functions that organizations don’t have the time — or the resources — to complete themselves. Fifty-six percent of companies with 100 or more employees who used managed IT services said they chose an MSP to improve the efficiency and reliability of their IT operations. Moreover, 38 percent of companies said enhanced security and compliance was a motivating factor for choosing an MSP. As more organizations worry about IT security — 60 percent of small brands go out of business within six months of a cyber attack, according to one study — it makes sense to choose an MSP that has experience and knowledge in this field.
MSPs date back to the 1990s. Back then, they were called Application Service Providers (ASPs) — companies that hosted and maintained applications for other businesses. Today, MSPs are used by more people than ever before. Research suggests that global managed IT services spending will reach $193 billion by 2019 — double the amount organizations spent on these services in 2014.
How an IT Managed Services Provider Works
Most MSPs operate on a subscription-based model. Clients pay monthly or annual fees for services, and costs vary depending on the MSP. One study suggests that MSPs in the United States charge clients $65 per desktop, on average, for IT support and maintenance. After agreeing on costs, the MSP and the client will come up with a service-level agreement (SLA) — a contract that defines the roles and the responsibilities of each party. The SLA will stipulate factors like performance benchmarks, availability, and uptime.
There are lots of customization options, too. Typically, clients just pay for the services they require — procurement or employee management, for example — instead of expensive packages that include services they don’t need. Communication between the MSP and the client is critical, however. “To fully take advantage of the available managed services options, an IT department must become adept at managing relationships, not only with external providers but also with internal users, who are increasingly being seen as customers,” says Danny Bradbury from CenturyLink, writing for Forbes magazine.
The Benefits of an MSP Managed Service Provider
MSP IT providers optimize various business processes. Clients relinquish control of their operations, but MSPs take care of all the time-consuming and repetitive tasks. This provides clients with more time to focus on other business-related duties. Outsourcing IT services to a third party suits organizations that have a small team of staff or want to drive business growth. They can reduce labor costs by delegating IT services to an MSP, for example.
MSPs save clients money, too. These professionals search for ways to cut spending and improve cost management. Forty-six percent of managed IT service users have reduced IT costs by 25 percent or more; 50 percent have reduced IT costs by between one and 24 percent.
Network security is one of the most popular managed services. MSPs upgrade IT services, manage IT infrastructure and ensure systems aren’t compromised by malicious parties. They often have specialist IT skills, providing the client with peace of mind.
Also, MSPs are familiar with federal and state legislation and PCI compliance standards. This reduces the likelihood of clients receiving hefty fines for non-compliance.
What are Cloud Managed Service Providers?
Cloud managed service providers are a type of MSP that deliver managed IT services via the cloud. These companies centralize network services and applications from a single data center, allowing users to access data quickly. Other benefits include data recovery: Cloud managed service providers store data in the cloud, so users have access to files after a natural disaster or another emergency. More than half of all MSPs now offer cloud managed services to clients.
Businesses are under pressure to provide customers with high-quality IT services. Thirty-six percent of brands want to deliver IT services faster, and 16 percent hope to increase the quality of IT services. Managed IT service providers offer a solution. Clients can deploy services these professionals to better manage their everyday business operations.

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Managed Solution offers support services to organizations with dedicated IT consulting and managed services – helping improve productivity, setting predictable controlled costs and reducing the impact of infrastructure challenges on daily operations.

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Optimize your existing resources and put more focus on Strategic IT projects while we provide quality support through our award winning US-based Help Desk located in Southern California


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Our Managed Services Portfolio includes offerings that cover a wide range of technology’s – choose from one of our packaged offerings or pick and choose the specific services and applications that fit your business needs. The first step will be a Network Assessment with one of our infrastructure experts that will provide you a network inventory analysis, identify any and all network issues and correlate data collected to provide you extensive insight into your network and its performance.

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Contact us Today!

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