[vc_row][vc_column][grve_single_image image="17730"][vc_column_text]As written on whatech.com
Managed services include all those in-house functionality that is transferred to the third-party service providers for better management. In today's fiercely competitive business environment, organisations want to ensure that their staff focuses on the core competencies of their business and non-core activities are handled by third-party service providers.
Some of the common managed services include lifecycle management activities, IT resource activities, HR activities,.
The global managed services market is forecasted to witness a healthy growth rate in the next five years as more organisations understand the importance and advantages of outsourcing their non-core operational activities.
Managed Mobility Services Market Anticipated to Witness High Double-Digit CAGR
The global managed services market is segmented into managed data centre, managed security, managed infrastructure, managed communications, managed mobility,. All these segments of the global managed service market are anticipated to witness a healthy growth through 2020, with the managed mobility segment forecasted to witness a high double-digit CAGR.
Managed mobility services include the management of smartphones, tablets, and other mobility services required by businesses in carrying out their day-to-day operations. Over the years, smartphones have penetrated every walk of our life and businesses want to leverage on the enormous reach of the mobile phones.
Organisations are using mobile devices to manage their work in an effective manner. Mobile devices are used extensively in the hotel and restaurant industry for allocating seats to patrons on a real-time basis.
Moreover, mobile phones have become an important platform for advertising and marketing purposes, as they offer multiple channels through which a product or service can be promoted. These factors have forced businesses to look for credible mobility management service solutions and this is anticipated the boost the prospects of the global managed mobility services market.
Low Adoption of Managed Mobility in Developing Economies Can Pose a Challenge to the Growth of the Global Managed Mobility Services Market
Although organisations in developed countries are pushing the demand for managed mobility services, it is forecasted that the low demand from organisations in developing nations can curtail the growth prospects of the global managed mobility services. Many organisations in developing economies are concerned about the rising operational costs and they do not want to increase it by outsourcing their mobility activities to third-party vendors.
Moreover, businesses in developing economies tend to use free, open-source software for mobility management, as they do not have the budget to invest in premium software. These factors are forecasted to present a key challenge for the growth of the global managed mobility services market.
The global managed mobility services market is segmented into:
Managed smartphones and tablets
Managed mobile security
Managed mobile VAS
Among these segments of the global managed mobility services market, the managed smartphones and tablets segment is forecasted to expand at a high CAGR through 2020. The increase in proliferation of smartphones and tablets in both developing and developed economies is projected to be the key reason for the growth of this segment.
The growth will be particularly phenomenal in India and China, but the weak demand from other Asia Pacific nations can have an adverse impact on the growth of the global managed mobility services market.
Global Managed Mobility Services Market: Key Players
Some of the key players in the global managed mobility services market include Cisco, Alcatel-Lucent, Dell, AT&T, Ericsson, HP, and Microsoft.
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Achieve IT infrastructure cost savings of at least 50%
Call Southern California’s most trusted name in cloud at 800-208-3617 for real time pricing and a cost benefit analysis for Microsoft’s Azure and Amazon’s AWS.[/grve_callout][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
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Mitchells & Butlers boosts service with managed mobile platform
Mitchells & Butlers wanted to deploy iOS, Android and Windows devices that run service-enhancing apps to its staff at 1,600 establishments. Before doing so, it needed a mobile device management framework to remotely manage 15,000 devices. The company subscribed to Windows Intune, integrating this with Microsoft System Center 2012 R2. Using the devices and apps, it expects to improve customer service, increase site managers’ efficiency, and reduce costs.
Network Assessment & Technology Roadmap
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New Signature helps businesses navigate opportunities to improve security and support today’s mobile workforce
“Our customers don’t want to be sold to,” says Reed M. Wiedower, Chief Technology Officer of New Signature, a 2015 Microsoft United States Partner of the Year. “They just want their specific questions answered.” New Signature’s approach is to start by walking a customer through a consultative process to learn what their business challenges are. “They tell us about a problem and we say, ‘That sounds frustrating. Let’s get to the heart of it.’” Only after New Signature understands the larger business challenges behind the specific problems a customer describes do they talk about solutions.
Understanding customer challenges
For example, a customer may say their people face challenges working where they want to—remotely, in the office, or on the road. “This can easily end up in a very fruitful conversation,” Wiedower says, “about how their best workers really want to be able to work on pretty much any type of device and don’t want to be limited to a very specific set of hardware and software.” Businesses come to New Signature understanding that times have changed. They see their competitors carrying tablets and other devices, sending and receiving documents and collaborating on them in real time. “They know they can do these things,” Wiedower explains, “and they come to us wanting to know how.” New Signature prides itself on going above and beyond offering IT solutions to challenges like these. “We’re obsessed with helping drive a positive experience for our customer’s staff,” Wiedower emphasizes. “Historically, that’s been the bugaboo of all types of device management systems and solutions—people hate them. They don’t like having a containerized, weird looking contacts app, or the inability to share a file with someone easily. We provide a really compelling experience that makes the customer’s employees want to adopt the technologies we recommend, rather than forcing something on them in the name of security.”
Painting the “cloud first”picture
When clients tell New Signature that they want to access and update data,wherever they want, from any device and still stay secure, New Signature uses the opportunity to paint a “cloud first” picture for them. “There’s a lot of sticky points when employees go out to a retailer and bring back a shiny piece of hardware only to be told they can’t use it because the in-house system won’t support it, or that it requires some amount of
configuration.” Microsoft competitors do not have a comprehensive answer for securing data and “Bring Your Own Device” hardware, Wiedower explains. “We tell clients that if they use EMS, their devices can be managed and maintained completely in the cloud. Employees can log in with their email address, even using a device they just purchased from a retailer, and immediately get access to their documents and data in a secure fashion.”
When IT people in small businesses feel they still need a domain controller, a file server and a print server, New Signature tells them they can choose that route if they want. But they also explain that if the customer moves to the cloud, they will be more effective and efficient while giving less thought to back-end components than they do today. “This doesn’t mean a customer’s IT person goes away,” Wiedower points out. “It just means they’re not managing a piece of junk sitting in their kitchen pantry. Instead, they’re managing a cloud service. It’s better for them because they won’t have to come in over the weekend if something goes down because the air conditioning unit shut down.”
An easy transition to the cloud
While traditional IT Pros may be hesitant to move to the cloud, Wiedower says that Microsoft makes the transition easy. “If customers are used to Outlook, switching to Office 365 isn’t a big deal,” he says. Customers pretty much know they want Office, he continues. “When they talk to friends in other organizations and learn that five out of eight of them want Office, he continues. “When they talk to friends in other organizations and learn that five out of eight of them are planning to move to Office 365 or have moved, it’s a no-brainer. In the last two years we’ve heard organizations say they tried cheaper solutions because IT forced it down their throats or likes new shiny stuff, but people want to use Word, Excel, PowerPoint and Outlook, so it’s been a pretty consistent path to a Microsoft solution.” Office 365 opens the door for New Signature, but it’s just the initial conversation. “We go on to explain the entire universe of things they can do to be more effective,” says Wiedower. The topic of speed and agility actually opens most doors, but as long as New Signature is adding business value, Wiedower explains, they can establish themselves as a trusted advisor to a client from any entry point. “We’re not here to patch their legacy IT system with technology they read about and found interesting,” Wiedower says. “We want to help them look at the bigger picture. Our goal is to help clients think like a business.”
To Learn More about Professional Services, contact us at 800-208-3617
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How can you keep data safe during festival season?
Mobile Device Management
Protect at the “front door”
Our solution starts with identity protection capabilities to secure access at the “front door” of your company’s apps and data. Azure Active Directory Identity Protection leverages billions of signals to provide risk-based conditional access to your applications and critical company data, including the option of multi-factor authentication. We also help you manage and protect privileged accounts with Azure Active Directory Privileged Identity Management so you can discover, restrict and monitor privileged identities and their access to resources.
Protect your data from user mistakes
We provide deep visibility into user and data activity, so you can protect your company when users make poor choices as they work with critical company data. Microsoft Cloud App Security provides visibility and controls for cloud apps, including popular SaaS apps like Box, Salesforce, ServiceNow, and of course Office 365. With the new Azure Information Protection, we have brought together classification and labeling with persistent data protection to enable secure file sharing, internally and externally. Finally, Microsoft Intune Mobile App Management (MAM) helps you prevent data loss on mobile devices, with the unique ability to manage the Office mobile apps without requiring device enrollment.
While your employees are out taking pictures by a giant ferris wheel, take control of your IT. A backup and disaster recovery plan is a must-do for any company these days. Downtime can cost companies way too much money. Make sure your company doesn't fall victim by establishing your BDR plan.
Detect attacks before they cause damage
As more organizations move to an assume breach posture, we help you identify attackers in your organization using innovative behavioral analytics and anomaly detection technologies―on-premises with Microsoft Advanced Threat Analytics and in the cloud with Azure Active Directory and Cloud App Security. Our threat intelligence is enhanced with the Microsoft Intelligent Security Graph driven by vast datasets and machine learning in the cloud.
With the addition and expansion of these innovative and holistic security solutions, we are renaming the Enterprise Mobility Suite (EMS) to Microsoft Enterprise Mobility + Security (EMS) to more accurately communicate its value. We are also announcing a new expanded EMS E5 plan. This is described in the graphic below and will be available in Q4 calendar year 2016 in line with the new Secure Productive Enterprise plans announced today.
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As one of the biggest, brightest and friendliest IT companies in Southern California we want you to take advantage of our free security assessment or just request a quote for managed services. We can even work on your behalf to get appropriate projects funded by Microsoft. Call Managed Solution at 800-790-1524.
The explosion in recent years of mobility solutions and ‘bring your own device’ policies has had a big impact on small businesses.
In fact, 52 percent of information workers across 17 countries report using three or more devices for work, according to research from Forrester and 61 percent of workers mix personal and work on their devices.
On one hand, there are huge benefits for organizations and employees — employees can be far more productive and work on the go with untethered access to the information they need. Business owners can also realize cost savings while reducing the time spent managing IT. Yet, there are risks: namely, how do businesses protect confidential information from leaking outside of the organization when employees can access and store data in a multitude of ways across devices.
When employees use personal devices for work, they can be mishandled inadvertently, like an accidental forward of a confidential mail, or in more nefarious ways, such as a hacker gaining access to confidential information through stolen credentials. According to a Verizon data breach investigation report, 75 percent of network intrusions used weak or stolen credentials to gain access.
It’s important to have a strong device policy in place but even when the rules are clear, there is room left for costly errors. CEB found that as many as 93 percent of employees admit to violating information security policies. That means, depending on your business, there is a wide variety of data that could be at risk. It may be customers’ personally identifiable information, such as in healthcare, retail or financial institutions, or company confidential information, such as trade secrets, company financials, or employee records. With so much data available, traditional company firewalls and perimeter solutions no longer suffice to protect confidential information wherever it lives. Today, many small businesses are cobbling together a number of solutions to attempt to solve this problem. But none tie it all together until now.
Microsoft has developed Microsoft Enterprise Mobility Suite (EMS), which is the only comprehensive solution that protects information assets across four layers: user identity, content, applications & cloud services, and devices. When combined with Office 365, it offers native protection for applications and services. Best of all, it’s about half the cost of competitive solutions. Not only is EMS flexible and easy to integrate, it offers enterprise-grade security for small businesses. Key security features include:
Threat detection: Detect abnormal user behavior, suspicious activities, known malicious attacks and security issues right away.
Conditional access: Control access to applications and other corporate resources like email and files with policy-based conditions that evaluate criteria such as device health, user location etc.
Single sign-on: Sign in once to cloud and on-premises web apps from any device. Pre-integrated support for Salesforce, Concur, Workday, and thousands more popular SaaS apps.
To Learn More about Professional Services, contact us at 800-208-3617
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Enable employees to work anywhere on the devices that they choose
Deploying and managing Windows is easier than ever before with new improvements including the support of the latest Windows 10 features, Windows in-place upgrade, more frequent and easier updates, unified end-user portal, and on-premises mobile device management (MDM).
Through integration with Microsoft Intune, you can extend your System Center Configuration Manager to manage PCs, Macs, and Unix/Linux servers along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
To Learn More about Professional Services, contact us at 800-208-3617
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Enhancing Microsoft Office 365 with the Enterprise Mobility Suite (EMS)
By adding the Enterprise Mobility Suite to Office 365, your employees are enabled to access corporate data from any mobile device with a single sign-on, allowing your workforce to be productive from just about anywhere. This solution also provides IT with the high-level control that allows users to freely collaborate together, while protecting your company’s data.
The Enterprise Mobility Suite is a comprehensive cloud solution from Microsoft that enables our customers to meet their IT and Bring-Your-Own-Device (BYOD) challenges.
It addresses our customers’ need for an end-to-end secure and productive managed cloud environment for their mobile workforce that encompasses identity, Mobile Device Management, and Mobile Application Management.
Office 365 comes standard with the basic version of Azure AD, which includes MFA capabilities for Office 365 workloads only. To get the enterprise-grade services, you need EMS for its advanced identity management, security, and auditing capabilities, as well as Azure AD Premium’s enterprise-grade synchronization between on-premises AD and Azure AD. Additionally, EMS includes Azure RMS to provide protection for non-Office file types, as well as access for developers to Azure RMS SDK for Rights Management in on-premises Windows Server file shares.
Today’s workforce is mobile, making the business extend beyond office and customary work hours. EMS helps businesses stay agile and competitive, while keeping their data, tools, and resources accessible, yet more secure, anywhere, anytime.
Who should be interested?
Small and mid-size businesses with 50-500 seats* *Note that Telcos may be ready for EMS once they add Intune for mobile device management to Office 365
Why is EMS important?
Ensures that IT will be able to manage user access to the information they need quickly, easily, and securely
Provides their users with consistent access to resources from a variety of mobile devices over diverse applications, thereby boosting collaboration and productivity
Enables secure mobile access to data
Overview of Enterprise Mobility Suite that support customer scenarios
The suite at-a-glance:
Microsoft Azure Active Directory Premium for hybrid identity management
Microsoft Intune for mobile device and application management
Microsoft Azure Rights Management for information protection
Hybrid Identity and Access Management: Azure AD Premium
Provides cloud-based, single sign-on password capabilities for more than 2,500 popular SaaS applications
Reduces costs through self-service portals for resetting passwords, or requesting application access, without the help of IT resources
Integrates with existing on-premises investments
Employs rich, robust synchronization of user identities from on-premises directories
Reduces risk and supports compliance requirements with comprehensive Multi-Factor Authentication (MFA) options
Hybrid Identity and Access Management: Azure AD Premium
Delivers mobile device and application management across popular platforms: Windows, iOS, and Android
Manages and protects corporate apps and data on almost any mobile device
Maximizes productivity with Intune-managed Office mobile apps
Simplifies administration with a single management console in the cloud with Intune or on-premises
Information Protection: Azure AD Premium and Azure Rights Management
Helps retain control of corporate data assets wherever its shared
Delivers information protection in the cloud or in a hybrid cloud with an existing on-premises infrastructure
Integrates information protection into your native applications with easy-to-use software development kit (SDK)
Contact us for more information:
Managed Solution is a full-service technology firm that empowers business by delivering, maintaining and forecasting the technologies they’ll need to stay competitive in their market place. Founded in 2002, the company quickly grew into a market leader and is recognized as one of the fastest growing IT Companies in Southern California.
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