Wednesdays With Will Blog

[vc_row][vc_column][vc_column_text]Business Process

Wednesdays With Will Blog

Wednesdays with Will is a weekly blog providing information on Microsoft Dynamics CRM including:
  • How Dynamics CRM integrates with Office 365
  • How Dynamics CRM is used in each team setting (Sales, Marketing, Services, & Management)
  • How Dynamics CRM is used by different industries
Author: William Marchesano, Technology Advisor & Evangelist, Managed Solution
Each week we’ll discuss how a Customer Relationship Management (CRM) system, such as Microsoft Dynamics CRM, can improve the workflow between your Sales, Marketing, and Services teams. Looking outside of internal operations, we will also talk about using a CRM platform to improve your business’s effectiveness with customer engagement and social selling. From time to time we’ll even have guest appearances from one of our CRM engineers to show you quick tips and tricks for using Microsoft Dynamics CRM. As always, we welcome you to reach out to us to discuss how Microsoft Dynamics CRM can help your business.
Will has over 16 years of experience in business development, team management, and project management. Will has worked at Managed Solution for over four years and is currently advising businesses on best CRM practices and implementations. Will’s focus is on process improvement and analytics specializing in Customer Relationship Management (CRM). Will is a Microsoft Certified Professional, with certifications in Presales Technical Specialist – Microsoft Dynamics CRM 2013, Sales Specialist- Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2015 Application, Sales Specialist- Office 365, Sales Specialist- SMB Infrastructure and Sales Specialist- Datacenter.

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Articles by William Marchesano, Technology Advisor & Evangelist, Managed Solution:
For information on deploying Microsoft Dynamics CRM in your organization, please call us at 800-257-0691.


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