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How the Browning Law Group helps safeguard client trust with Office 365
To succeed in almost any business, you need the right technology. So in 2015, the Browning Law Group adopted Microsoft Office 365 to manage collaboration and communication from the Microsoft cloud. Allow me to explain why we made that choice and how it’s helped us protect our relationships with our clients.
The right technology for today’s connected business world
Running my own practice is very rewarding, but it’s not always easy. I have to manage cash flow, keep track of payables and receivables, make payroll and at the same time make sure that my clients are happy with the work we produce and with the efficiency of our communication with them. In today’s connected business world, that means putting technology systems in place that allow our lawyers and staff to collaborate effectively.
But we’re a small business. I do not want to spend tens of thousands of dollars on servers or spend time managing a technology infrastructure and solving IT problems. I want to spend my effort practicing law, so I can help my clients avoid problems and be successful. I needed one integrated technology environment that would work for me, rather than make me feel like I was working for it.
Safeguards that my clients and I can trust
The biggest consideration for any attorney, however, is security. All lawyers routinely deal with confidential and potentially sensitive client information. I need to do everything I can to assure that every area of my practice is secured—especially when we communicate with clients over email or share documents over the Internet. It’s more than just a moral or ethical obligation; lawyers are required by Bar Association rules to maintain client confidentiality, and any technology I use has to meet those standards. I can’t allow the integrity of my firm to be compromised by technology that’s not secured.
After I added all that up, Office 365 was an easy choice. When we communicate through Outlook or Skype for Business Online, collaborate using OneNote or SharePoint Online, or share documents on OneDrive for Business, we can rely on security tools in Office 365 to help safeguard those communications and control access to that information. We have set up 15 separate portals on SharePoint Online that contain more than 30,000 documents. Almost every day we store and share letters, transcripts, pleadings and other documents or files on OneDrive for Business. With Office 365, I have complete control over who can access any of that information. I can set controls that let clients or their authorized agents access their files at any time, and I can give my staff access to the information and documents they need, while at the same time I can keep my administrative files private and safeguard my clients’ confidentiality.
A versatile, highly secured environment—and healthy relationships
A large part of my business is developing trust with my clients. If that trust is broken, then my entire practice could be in jeopardy. When a client provides us with confidential information, it’s critical that we work to protect that information. But with Office 365, we have an agile, versatile and highly secured environment that helps us compete with larger firms, protect client confidentiality and maintain healthy client relationships.
In the same way that my clients have to trust me, I have to trust the technology my firm relies on. I know that I can with Office 365.
Managed Solution is a full-service technology firm that empowers business by delivering, maintaining and forecasting the technologies they’ll need to stay competitive in their market place. Founded in 2002, the company quickly grew into a market leader and is recognized as one of the fastest growing IT Companies in Southern California.
We specialize in providing full Microsoft solutions to businesses of every size, industry, and need.
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Office365's Government Community Cloud: Benefits, Features, and Capabilities
Microsoft created Office365 Government Community Cloud (GCC) to cater exclusively to your federal, state, and local government's specific needs.
Safe, Secure, Separate
Microsoft is using GCC to make sure your government data is safe, secure, and separate. First, Office365 has data separation at the application layer. For advanced security, GCC uses a completely different infrastructure than the infrastructure used for commercial Office365 customers, creating a second layer of physical separation for customer content.
Data Won't Need a Passport
All the data you store in GCC will be stored in the United States only. This means you won't have to worry about where your data is really going when you upload something to the cloud. All GCC datacenters are physically located in the United States, along with the Office365 services that come along with them.
Restricted Access
Microsoft personnel who have access to Office 365 GCC must be U.S. citizens, as well as undergo strict background investigations to ensure they are providing you with the utmost security. Consider them as well screened as any other protector of government data.
Certifications and Accreditations
Office 365 Government complies with certifications and accreditations that are required for U.S. Public Sector customers by supporting the Federal Risk and Authorization Management Program (at a Moderate Impact level). Support for CJIS requirements for law enforcement agencies can be found on Exchange Online (and Exchange Online Archiving), SharePoint Online, and Office Online.
Learn more about how the Office365 Government Community Cloud can support your local, state, or federal government by contacting us today!
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