Code of Conduct

Managed Solution is committed to corporate responsibility and integrity.

Sean Ferrel, Founder & CEO of Managed Solution built a company culture of like-minded individuals, with the number one focus on the people; serving not only businesses but the people within those businesses.

Our Core Business

Managed Solution’s goal is to leverage the technical prowess and customer-centric mindset of our staff and our strategic partnerships to deliver exceptional service to clients. We strive to maintain a focus on the customer, demonstration of our core values, and a growth mindset to pave the road to a bright tomorrow. Managed Solution values Integrity, Innovation, and Teamwork.

Our Code of Conduct

All employees, partners, and contractors are a critical part of this endeavor, and your work directly influences our company’s reputation. Our company thrives when each of us demonstrates integrity, innovation, and teamwork.

We are committed to our core values of integrity, innovation, and teamwork. We believe in the highest ethical standards when conducting business, standards that also apply to our suppliers, contractors, partners, and customers. Our business practices and standards reflect our commitment to corporate responsibility and integrity.
We expect all our business associates – including staff, contractors, partners, and customers – to demonstrate behavior in alignment with these core values at all times.

Anyone who feels that a Managed Solution affiliate is failing to adhere to this code of conduct should submit a request for review of the situation on the online form here. Managed Solution appreciates respectful candor and transparency and takes seriously all such complaints.
Managed Solution’s Code of Conduct (our “Code”) demonstrates how our culture and values facilitate trust among our customers, partners, contractors, and each other, ensuring success for all.

Download the full Code of Conduct document here

Please submit a form so we could review your claim.

Reviewing Claims

When the Company receives a complaint of a possible violation of this code of conduct, it promptly will conduct a fair, timely, and thorough review of the situation. If initial review indicates that a more formal examination may be warranted, the Company will conduct such an examination in a manner that provides all parties appropriate due process and reaches reasonable conclusions based on the evidence collected.

While the Company reserves the right to determine in its sole discretion whether a Code of Conduct violation has occurred and what, if any, appropriate recourse exists, the Company may receive guidance from a third-party investigator, legal team, and/or other consultants as the Company sees fit.

Any allegations relating to violations of the Company’s Unlawful Harassment and Workplace Bullying Policy will follow the examination processes outlined in that policy document.

In reviewing any complaints of Code violations, the Company may seek information related to the alleged violation from the submitting party, parties related to the incident(s) outlined in the complaint, and/or possible witnesses.

The Company will utilize discretion in conducting reviews of possible Conduct Code violations and will share information related to a complaint only on a need-to-know basis and as required by law or regulation.

The Company will not retaliate against any employee, contractor, partner, or community member for filing a complaint, or participating in the review, in good faith, and will not tolerate or permit unlawful retaliation.