Founded in 2002, Managed Solution was barely 6 years old when the 2008 financial crisis hit. Yet, even as a young company we managed (pun intended) to pull through and grow to become the organization you now know today. That is why, today, we're talking about technology and economy.
With that in mind, we sat down to interview our CEO, Sean Ferrel, to discuss the recent economic events and how they pertain to Information Technology and the Tech industry in general. Read on to explore a top-down examination of a post-covid financial climate and gather insight and advice for your business.
Sean: In the last 3+ years there’s been a lot thrown at businesses. From COVID-19 to hybrid workforces; all the way up to how the housing markets have been affected. When people started to work from home it changed the places where people wanted to live. This drove a lot of inflation in certain areas that didn’t previously have these high-salary workers in the market before.
However, the housing market is one aspect. At the core of it, we could argue that there’s been a supply problem across the board. We see it an automobile makers and shipping components. For example, we rely on other countries for things as simple as [computer] chips. Manufacturers couldn’t get the chips to put into cars so a lot of cars couldn’t be built, which then created low supply, and the big companies with low supply were able to charge more for the commodities and goods we needed.
Even with our food and beverage companies. There was a problem there as well due to the lack of potential employees. So, whether it was auto-parts or workers in factories: businesses couldn’t produce as fast as they [normally] would. The demand for goods was still high, the supply was low, and ultimately people charged, and are still charging, more for their product.
Now, the more supply that these companies create and market - the less demand they might get for the product if it becomes more saturated. Meaning they’d have to bring down their inflated costs.
They also have to pay more in taxes if they produce more of something. So, a lot of companies have kind of sat for a minute and said, “well, we're getting a lot of money for our product than we used to get, so why should we produce anymore just to get taxed more for it?”. Which is why many have continued to drive the same amount of supply out of their organization and the inflation has remained. Of course, there’s more nuance to it, but essentially that’s where we’re at.
I think the reason why we’ll run into the “recession”, however, is simply because the dollar goes less far. Things are more expensive and the only way to combat that is businesses paying their employees more. This is challenging and leads to businesses charging their customers more and it becomes a very vicious cycle. One that, unfortunately, will eventually come to a head when businesses can longer afford to pay their employees more and will likely automate their processes instead, or they’ll have to downsize. So, I do think there will be more layoffs coming.
What’s interesting though, we all read about the layoffs at Google, Amazon, and Microsoft. It wasn’t because the companies were doing poorly -- they have more cash in the bank than ever. It’s merely due to the fact that their demand is going to go down because of people’s dollar’s not going as far.
2008 v. 2023
How do you feel our current economic situation compares to that of 2008?
Sean: Compared to 2008, it’s a very different market. Back then it was the way banks were lending with negative amortization loans. Essentially, saying “we're going to loan you for this half a million-dollar house -- which you probably couldn't afford with your salary this much money -- and in three years we're going to increase your interest rate adjusted from an initial 5% or 4% interest rate up to 12%.
That increased the cost of the mortgage and people just got wiped out really fast. They couldn't afford it and hence we had a huge market where things were foreclosing, people didn't have the money and they borrowed against the home and their credit was tapped.
In today’s world though, people have been making a lot of money. It’s been a good economy for a long time, and I don’t think people are tapped credit-wise at this point, so we’re not going to see a big downturn where people are liquidating everything they have. But we definitely need to see some changes happen.
The Tech Industry
From your perspective, what are the main shifts the economy has had on the tech industry?
Sean: In the whole tech-sector; you have four things that happened in the workplace:
Hybrid Workforce
Heightened concern for cybersecurity
Workplace culture shift
Increased interest in the cloud
What I see there is a problem in general with “can technology solve it?” one, but two, “does the workforce for technologists -- like the people that we employ -- have the skill set”?
Technology has sprawled a ton, so it’s almost impossible to find enough talent out there to keep up. There's a huge lack of it from security talent to cloud talent, etc.
So, companies are struggling to find the right IT people who aren’t over-charging for the cost of their labor because, again, the employee-cost has inflated. That’s why now there’s this notion of “Do More With Less”. Technology and economy, obviously being closely interwoven in this concept.
Doing More with Less (Technology and Economy)
Could you tell us what “doing more with less” looks like?
Sean: I think one question is; are companies ultimately building tools that are easier to manage by bolting them together? For example, Microsoft owns Microsoft Azure (the cloud).
They also own the operating system within the cloud, which is windows. Then they own the productivity software we all use, which is Office 365 -- and in that you have your communication tools like Microsoft Teams, collaboration hubs like Microsoft Viva -- all the way down to the computer with Windows operating system.
With that, they can control the market from a cost perspective and drive down costs for these suites of products. Not to mention, more Microsoft people in general are probably out there in the world studying and learning.
Making it a little bit easier to find people who do work in that area. And at the ultimate goal; it's easier to manage the process and the technology by consolidating into one or two platforms as opposed to having many, many vendors.
It’s similar to security too. Everybody's coming to market with amazing security tools that do detection at the endpoint or do secure app management to secure applications in the world. But now there's a lot of them and there's not enough resources out there to ultimately manage many different types inside of one business.
So, that's where the big picture of the project-based work consolidation is happening. You have more talent to manage better and more control & cost optimization by consolidating these infrastructures. Today's technology and economy are extremely closely related so business leaders need to emphasize having the right technology for their companies.
The Role of Managed Services
Could you speak about how this all ties into managed services and IT outsourcing? What benefit, if any, could customers gain from these types of services and solutions during this time?
Sean: As I mentioned before, you have the whole thing around hybrid and remote workforces. There are two things that happened:
Shifted working hours
Changing workforce (great resignation)
Where previously companies had one IT person in the office. That’s not the same anymore. If people are working from home, they're working 24 hours a day. There's not really a regular 9 – 5 anymore.
That means the calls are coming in more than ever. The person who worked internal IT doesn't want to be the person hanging on the phone taking those calls all day every day and it’s not like they can run into anyone’s house to get everything set. That’s why we see technical call-based Help Desks becoming more and more popular. So, outsourcing will continue to grow in a bad economy. Outsourcing and centralizing the tools that are being managed by companies.
The second reason why outsourcing is becoming bigger, is due in part to the great resignation. With the inflation of salaries and expense of increased employee turnover, people are looking at companies, like Managed Solution, instead.
Beyond that, when it comes to enhancing security, making their users more productive, or having collaboration tools move into the cloud -- many companies are finding that the traditional IT teams are not always tooled up for this. That's why we're seeing more companies outsourcing a lot of that strategy as well; to help them build a long-term footprint that looks at the total cost of ownership. They’re asking organizations like us, “How do we optimize costs and better productivity for my new hybrid workforce of users and make sure we’re secure?”.
For us, it's a nice place to play in the industry right now, being sort of the managed service provider who outsources all this stuff and the consulting arm to be able to go out and help build the future architecture.
Advice to Fellow Tech Companies
We’ve established that the economy today is different than it was in 2008, but one thing they have in common is their negative impact on people and businesses financially. As a business leader who came out of that, do you have any advice or words of comfort for fellow tech companies like Managed Solution?
Sean: For tech companies like ours, it’s always been a good thing to have multiple vendors on your website such as Microsoft, Amazon, Google, Dell, etc. A lot of the traditional sense has been that those are kind of like VARs, or ‘value added resellers’, who could resell all these products and services.
But my advice, is that you’ve got to pick a horse. Make sure you understand what suppliers (Microsoft, Amazon, Salesforce, VMware, Cisco), are building that understand the economic climate. If cost is a big factor and businesses are having to do more with less technology, who's building the technology in one stack of products to ultimately give you all the tools that you need to be successful?
Consolidation is really where I think all businesses should try to head and are trying to head right now. So, ultimately, as it pertains to technology -- I think picking that horse that you think is going to be best in the race is key. Technology and economy is a huge conversation right now. Technology and economy are both make or break aspects for businesses today.
If you’re interested in speaking to one of our team members for more tech-guidance? Contact us and we’ll be happy to help.
Want more resources or interested in more tech content? Head over to our blog page! Technology and economy is a huge conversation right now. Be sure to keep up with us to stay in the know!
Staffing Services: The Details- What you need to know!
By: Amanda Hawthorne, Director of People and Culture at Managed Solution
So you’ve got an opening or resource need on your team? Exciting! Managed Solution’s Staffing Services can help! But knowing where to start with an outside recruiting firm can be tough, and you may have a lot of questions about the process…
There are plenty of choices for service providers: so how do you know which is going to deliver?
Sometimes the exact resource or budget requirements for your position may be a bit hazy, and you may still be sorting out how exactly a new hire will engage within your team. Who can help you define your needs and understand a market-realistic hiring budget?
Everyone is already stretched thin today, and no one has time to interview a series of candidates who completely miss the mark. Working with a trusted Staffing Service provider like Managed Solution can help you quickly connect with pre-vetted technical talent so you can make efficient staffing decisions and get back to work with the right team!
Why You Can Trust Managed Solution to Deliver Top Talent
Managed Solution is an IT service provider – which means IT people are our business. For over 20 years, we’ve been meeting talented engineers and connecting them with our clients across Southern California (and beyond!) to fulfill ongoing support or even project-based needs. In the age of remote work and the “Great Resignation,” it’s more important than ever to hire highly skilled and vetted engineering talent – and even harder to find them!
After hearing from client after client about the challenges they’re having in finding and vetting top talent, we saw an opportunity here: open our Talent Community to our clients, giving them access to the amazing people we’re meeting daily. (And as a bonus, individuals in our Talent Community have already been vetted by our Microsoft-certified engineers!)
Plus, since hiring our Talent Advisor, Kat Grunzinger, we now have a talent concierge to meet with our clients and really dive into their needs, to help define an opportunity for efficient recruiting. Kat has years of experience in the recruiting space and has a true knack for building quick rapport with candidates, diving into what they know (and don’t), as well as understanding what opportunities are truly of interest to them. She leverages this same inquisitive nature to consult with clients to understand what Staffing Services are best-suited to their needs – and which candidates will really fit the bill!
What You Need to Know When Getting Started with Managed Solution’s Talent Advisor
You may be asking, what’s it like to work with Managed Solution’s Talent Advisor?
Here’s what you can expect:
First, Our Talent Advisor will want to interview you! We’ve found the best way to understand the true needs of an organization isn’t to rely on a job description (which may be out of date or miss key aspects of what a position truly requires), but to go straight to the source: you!
As a hiring manager, you’ll have insight into your needs, your team, and your organization – even if you haven’t scoped out a formal job description yet, or if you haven’t gotten the chance yet to update the one that’s been on file for years.
Our Talent Advisor can help you outline the specific function that’s needed. She’ll be aiming to understand the ins and outs of your open role, so she can connect you to the right resources. Key questions she’ll ask include:
What function or role will this person play in your organization or project? Do you need someone to take charge and lead a team? Someone to execute tasks already outlined in a project plan? Someone your end users can trust to solve their issues in a responsive and friendly manner?
What skills & experience are essential for their success? Are you seeking a well-rounded IT generalist with demonstrated success in a particular industry? A helpdesk superstar already proficient with a specific ticketing system and Office365 administration? An SQL wizard?
Who will this person interact with most often? What people skills would make someone most successful in those interactions? Every team has a different style, and Our Talent Advisor knows a successful candidate will be a value-add to your existing team culture. Is your team highly process oriented or working in a compliance-heavy environment? Operating in a start-up mentality where adaptability is key? Our Talent Advisor wants to know so we can present candidates who are ready to jump in and be successful!
What is the available budget and target market for hiring? Are you looking for an onsite resource in your downtown Los Angeles office, or flexible to find someone fully remote from anywhere in the nation? Do you have budget for a full-time internal hire, or will you be looking to staff a temporary need with an external position on an hourly bill rate?
Our Talent Advisor will ask these key questions so she understands exactly what this individual will be doing on a day-to-day basis and how their success will be defined. This will help her articulate the opportunity to potential candidates - and help us avoid wasting your time with candidates who would fall short of expectations. This understanding will allow her to scroll through her mental Rolodex of people in our Talent Community so she can quickly connect you with any pre-vetted candidates that might align with your goals.
Understanding your needs can also help us align our Staffing Service offering with your ‘ask’ to ensure we’re helping you meet your need in a cost-effective manner.
How Managed Solution Approaches Staffing Services
Managed Solution offers several different Staffing Services to meet your IT hiring needs:
Direct Hire Recruiting: With this model, Managed Solution will leverage your job specifications to actively seek out qualified resources for you to interview, hire, and onboard onto your team. In addition to the keen instincts of our Talent Advisor, we vet candidates with our Microsoft-certified engineers before we even present their resumes to you. When we send a candidate profile your way, you can be confident of that resource’s technical skills – plus, they’ll have been briefed by our team on your needs and expectations so you can get have a meaningful conversation from the start. With our significant IT hiring experience and vast Talent Community of pre-vetted resources, our Direct Hire Recruiting service will get the right person, sooner, so you can focus on your team.
Staff Augmentation Resourcing: In this service, Managed Solution performs the same service of connecting you with talent aligned to your needs, but, in this case, the resource will be retained by our team and assigned to a project or temporary position on yours. Let us handle the administrative side of things, from payroll to benefits, and you can focus on your team’s priorities. You’ll still get all the benefits of our pre-vetting, our Talent Advisor’s concierge intake process, and our Talent Community – plus, after a set term, you’ll have the option to convert your Staff Augmentation Resource to your own team without an additional fee.
Technical Vetting: With technical vetting, we’ve shifted the recruiting model a bit – you bring the candidates, and we provide feedback about the candidates’ critical skills, based on interviews with our Microsoft-certified engineers. This service is especially suited to hiring for executive or management-level IT staff: after all, who at your firm can provide a true skills assessment of a resource if that resource is meant to be the most technical member of your team? In that case, we’re happy to leverage the technical knowledge of our seasoned engineers and even our executive teams to help vet your candidates along job-related criteria that you define when you engage our services. We can also help provide feedback for your systems engineer, systems/network administrator, and helpdesk technicians! For a reasonable, fixed price, gain some additional peace of mind about your next hire!
When our Talent Advisor meets with you to discuss your team’s needs, she’ll help you determine which Staffing Service is right for you.
How a Strong Rapport with Your Talent Advisor Helps You Hire Better, Faster
Once a Staffing Service Agreement is signed, she’ll begin sorting through our existing connections within our Talent Community and will reach out to appropriate passive candidates on your behalf.
When we find suitable candidates – aligned to your role in terms of experience, skills, location, culture, and career goals – we’ll pre-vet them with our Microsoft-certified engineers and then present you with their talent profiles (a fancy term for their resumes, catered to your position). Ideally, they’ll all look good on paper, and then it’s time for you and your teams to interview!
Our Talent Advisor will work with you to define your own vetting process for the opening – who will be involved in the interviews; when/how interviews will be conducted; etc. Then, she’ll coordinate scheduling and share pertinent information to the candidate so they can be on-time and ready to discuss your opportunity, whether that’s in person at your office, or via Microsoft Teams video interview. (We can even send out a Microsoft Teams meeting bridge for you and the candidate to connect on!)
During the interview, you’ll get a sense of your own as to whether the candidate meets the eligibility and suitability requirements of your role. Our Talent Advisor will check in after your interviews to hear about what went well, what concerns still linger, and what next steps look like. Our Talent Advisor will also get feedback from the candidate to ensure a strong mutual fit before moving ahead in the process. This two-way flow of information and feedback is one essential for effective recruiting services – and helps ensure that by the time an offer is issued, you’re confident it will be accepted.
Having a strong rapport with your Talent Advisor can help you move through the hiring process faster, more effectively, and with the outcomes you’re looking for. Sometimes hiring managers hesitate to share negative feedback about a candidate’s skills or experience (because who likes giving bad news?), but we encourage open communication during this process. Understanding exactly what is or isn’t working helps us ensure a better outcome on the next candidate. And if things are going well, timely communication is even more important: you’re more likely to get an enthusiastic “yes!” in response to an offer when the candidate feels the process has moved along at a natural clip, and they’ve received timely, positive feedback. Plus, a strong rapport with your Talent Advisor also allows her to share honest feedback from candidates about your position, interview process, and the candidate experience.
What details Talent Advisor Wants You to Know
Want the inside scoop about working with our Staffing Services professionals? We sat down recently with Kat Grunzinger, Managed Solution’s Talent Advisor, to talk about her professional background in recruiting and her hopes for Managed Solution’s Staffing Services.
Here’s what Kat Grunzinger, Managed Solution’s Talent Advisor, wants you to know!
Q: What do you want a hiring manager to know about you?
A: “I want hiring managers to know that I’ve been in their seat! I know how challenging it can be to find, vet, and hire the right people for the right positions. That level of empathy drives me to move quickly across the process – jumping onto an intake call, running through recent conversations to see if there are any immediately ‘right’ candidates, proactively sourcing talent across multiple platforms, and being timely in scheduling and feedback. I will earn the hiring manager's trust by active listening to quickly understand an opening; by being flexible and available for their calls; by following through on any action items outlined; and by reassuring them that I’m here for them! I feel most successful when I know we’ve done the right thing for the client.”
Q: What drew you to recruiting and what’s your favorite part of the process?
A: “I love getting to meet talented individuals and hearing their stories and learning what they want out of their careers – and then getting to help make that happen! It’s a privilege to assist in their journeys, and I take seriously that we are talking about a person’s livelihood. The same care I take in building relationships of trust with hiring managers, I apply to our Talent Community. My goal is to facilitate transparent, two-way communication. I’m not afraid to tell a candidate when a job isn’t going to help them meet their goals because it frees them up to find the opportunities that are right.”
Q: What should a hiring manager know about your job to make the relationship more effective?
A: “Honest and open communication matters. Not only is this aligned with Managed Solution’s values and Code of Conduct, it’s truly critical for recruiting and other Staffing Services. A hiring manager needs to be honest and realistic about budgets, the true needs of their team, – and sometimes as an outside entity, I’m able to help them see another side of the coin. Whether that’s advising the client about the right pay scale for a position with a specific region or helping them see that their job description is unrealistic (or describes three different jobs), I really appreciate when hiring managers value this two-way feedback. I think it brings us more credibility as recruiters and ultimately helps clients fill their needs.
I think it’s also important for a hiring manager to understand that my role as a recruiter is to help sell the value of an organization or position to candidates. The time we invest up front in an intake call positions me to effectively communicate with potential candidates about the roles, and to proactively answer the questions they have. We’ll both spend more time talking to the right people if a hiring manager spends the time with me up front to help me learn how their team functions, what types of soft skills help someone thrive, and what perks/benefits exist within their organizations. I’ll definitely do the right homework on my side to read the job description, the company website, and more before that meeting, but there’s nothing like learning straight from the hiring manager how the team is doing and what it needs.”
Q: What are your hopes for Managed Solution’s Staffing Services?
A: “My hope is that we can continue building trust with our clients, as we succeed in connecting them with qualified talent. I know I’ve done my job when a client comes back for help with another opening or refers us to their colleague for assistance on a role. Continuing to help good people find fulfilling work with amazing organizations – that’s what it’s all about!”
Ready to hand over the heavy lifting to us? Email us about our Staffing Services today!
Wanna Decrypter 2.0 ransomware attack: what you need to know
Multiple news reports have focused on how this attack was launched using NSA code leaked by a group of hackers known as the Shadow Brokers. That’s certainly what seems to have happened based on SophosLabs’ own investigation. A more detailed report on that is planned for early next week.
Sophos will continue to update its Knowledge Base Article (KBA) for customers as events unfold. Several updates were added today, and are summarized below in the “More guidance from Sophos” section.
Microsoft took the highly unusual step of making a security update for platforms in custom support (such as Windows XP) available to everyone. The software giant said in a statement: “We know some of our customers are running versions of Windows that no longer receive mainstream support. That means those customers will not have received the Security Update released in March. Given the potential impact to customers and their businesses, we made the decision to make the Security Update for platforms in custom support only, Windows XP, Windows 8, and Windows Server 2003, broadly available for download here.”
With the code behind Friday’s attack in the wild, we should expect copycats to cook up their own campaigns in the coming days to capitalize on the money-making opportunity in front of them, said Dave Kennedy, CEO and founder of information security consultancy TrustedSec.
The attack could have been worse, if not for an accidental discovery from a researcher using the Twitter handle @MalwareTechBlog, who found a kill switch of sorts hidden in the code. The researcher posted a detailed account of his findings here. In the post, he wrote: “One thing that is very important to note is our sinkholing only stops this sample and there is nothing stopping them removing the domain check and trying again, so it’s incredibly important that any unpatched systems are patched as quickly as possible.”
***
It was a difficult Friday for many organizations, thanks to the fast-spreading Wanna Decrypter 2.0 ransomware that started its assault against hospitals across the UK before spilling across the globe.
The attack appears to have exploited a Windows vulnerability Microsoft released a patch for in March. That flaw was in the Windows Server Message Block (SMB) service, which Windows computers use to share files and printers across local networks. Microsoft addressed the issue in its MS17-010 bulletin.
SophosLabs said the ransomware – also known as WannaCry, WCry, WanaCrypt and WanaCrypt0r – encrypted victims’ files and changed the extensions to .wnry, .wcry, .wncry and .wncrypt.
Sophos is protecting customers from the threat, which it now detects as Troj/Ransom-EMG, Mal/Wanna-A, Troj/Wanna-C, and Troj/Wanna-D. Sophos Customers using Intercept X will see this ransomware blocked by CryptoGuard. It has also published a Knowledge Base Article (KBA) for customers.
NHS confirms attack
National Health Service hospitals (NHS) in the UK suffered the brunt of the attack early on, with its phone lines and IT systems being held hostage. NHS Digital posted a statement on its website:
The UK’s National Cyber Security Centre, the Department of Health and NHS England worked Friday to support the affected hospitals, and additional IT systems were taken offline to keep the ransomware from spreading further.
Victims of the attack received the following message:
Find out today if your current system meets today's minimum security recommendations. Call Managed Solution at (800) 208-3617
Golf pro breaks down barriers to becoming a golfer with Microsoft Technologies
Windows 10, Surface and Azure transform golf lessons
When I was a kid, I developed a huge interest in golf. I was a good athlete who could play all traditional sports well but golf was different. I quickly developed a passion for the game and had a strong work ethic, but like many people, I found golf to be an elusive riddle. Despite non-stop practice, my progress was not as fast as I hoped it to be. I knew that if I wanted to get better, I needed detailed feedback on my game. After a few years of trying to play professionally, I discovered that I spent more time helping others to play better and that my skill was to teach people how to improve their golf game. I earned my PGA of America membership and began to focus on ways to teach more efficiently and with better feedback using technology. Eventually, I opened the Gregg Rogers’ Golf Performance Centers which focuses on the latest golf teaching technologies to give aspiring and advanced golfers more personalized and effective instruction to help them become better golfers.
As an early adopter of technology, I’ve long relied on tech to help me run and grow nearly every aspect of my business. Everyone from our golf instructors to club fitters use Windows 10 Pro powered devices and Office 365 to schedule lessons and develop custom orders, as well as analyze costs and revenue.
As a golf instructor, I use advanced tracking technologies to analyze swings and movement which allows me to pinpoint exactly what needs to be focused on to improve performance. Technology simplifies the learning process and makes improving fun. One of the challenges is many of my students have trouble remembering the lesson when they get to the golf course and may become frustrated. And, tracking their progress is something that is also difficult without the supporting data. As a teacher, I know that feedback and practice is key to improving, and with the right data, video content and a supportive coach, we can make it easier for people to learn golf and have more fun. I turned to Microsoft and the app-development firm Taqtile, a member of the Microsoft Partner Network, to create a Windows 10 Universal Windows Platform (UWP) training app and student portal that takes golf instruction to a level not used before. We created “The Gregg Rogers Golf Performance” solution in less than four months. The solution empowers our instructors to not only provide deeper analysis and more personalized recommendations, but also places the data at our students’ fingertips so they can improve and track their progress every time they practice — with or without their instructor.
To use the app, our students hit shots in our controlled, indoor, simulated golf environment at one of my performance centers. The app integrates with these high definition golf simulators that use Doppler radar, ultrasound and high-speed video to record data from the shot such as body mechanics, club-head speed and swing angle. In fact, we capture over 26 pieces of data from each swing. The simulators instantly calculate where the ball will go, analyze the swing, and capture the data and video images. Our instructor and the student then use Windows 10 powered devices including Microsoft Surface Pro and Surface Book devices at the swing bay to provide immediate replay and feedback. Our students often pick up 10 to 15 yards of distance and significantly improve accuracy and consistency within just a few lessons. The impact of the Golf Performance app has been dramatic as our students can now see exactly what their instructor is trying to teach them anywhere they go or practice. This has not only eased potential frustration for golfers, but also improved comprehension, progress and fun!
What I’m really excited about is how our instructors can also annotate and add voiceover recommendations to the recording, and then upload it to our student portal hosted in the Microsoft Azure cloud platform. Through the power of the Microsoft cloud, our students can access all the data and images anytime from any computer or mobile device – during a lesson, on the golf course, at home or even while traveling. Over time the app can provide comparative analyses to show where students are improving and where they need more work, so our instructor can create customized lessons. Overall, we’ve been able to eliminate trial and error and make a bigger impact on our students’ golf game, leading to greater enjoyment whether at the driving range or golf course. Because we are now able to track their improvement, our student retention and referrals have also increased by double digits as they frequently share their progress with friends.
Ultimately, we’re not a technology company. We’re a golf improvement facility and small business that happens to specialize in helping people achieve their desired potential and have fun. Microsoft provides the technology that we use to help our customers have more fun on the golf course – and take our business to the next level.
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Bumble is launching video stories to show more of your match
Bumble will soon release BumbleVID, which will allow users from across the dating platform to create a story with unlimited 10-second videos, which will each delete after 24 hours.
Here’s how it will work. Users record 10-second videos from directly within Bumble. These videos then post to their profile, and can be viewed by anyone who comes across their profile while swiping. You can also draw on these video, and eventually the dating app will introduce features to add additional depth to your video – like filters, location tagging, etc.
You can also add pre-recorded videos, but only ones taken in the last 24 hours, and they will be marked with an indicator saying they weren’t added “live”. And just like on Instagram and Snapchat, you’ll be able to see how many people saw your videos and who the people were.
In addition to being shown on each person’s profile when you’re swiping, the videos will be shown on the connections and conversations page – so you can see the video stories of anyone you are talking to, as well as the stories of people who you’ve connected with but haven’t started talking to.
The feature will launch in the next few weeks, and be available for everyone who is photo verified on the platform. The company had a bit of a setback with photo verification, mainly due to a response that exceeded their ability to verify every picture by hand. But they are now re-rolling out the feature on a limited scale, and expect it to be fully available soon.
Whitney Wolfe, cofounder and CEO of Bumble, explained that video had been on the company’s radar for a long time – but that the foray into video is much riskier for a company that connects strangers, instead of a company that connects friends (like Instagram and Snapchat). Nevertheless, Wolfe explained that after 2 years it was time for Bumble to add video, especially when video has become a part of every other major social platform.
Don’t Reinvent the Wheel
Pioneered by Snapchat, a video story consisting of 10-second clips that delete in 24 hours is now the de-facto way to share stories on the internet. Even Instagram’s CEO admitted that their hot new feature was inspired by Snapchat, saying “they deserve all the credit”. And in a similar vein, Wolfe explained that there’s no need to have an ego and try to reinvent the way short-form video is done on mobile. She said Bumble’s main focus is providing value to users, and making them relearn a new way of sharing video instead of adopting the hyper popular “story” method would just be a disservice.
A Stronger Incentive to Create Content
Swipe-based dating apps are currently pretty static. You work hard to create a profile, then essentially sit around (and swipe) while waiting for someone to swipe on you. There’s just not much more you can do to make your profile more interesting. Until now.
What’s a better incentive to create content than an opportunity to score a date with a guy or girl that you wouldn’t have otherwise matched with?
Take this example: You’re out with your friends on Friday night and want to share a short clip on one of your stories, but the moment won’t last to capture video in each platform individually. So which one do you pick? Instagram, Snapchat, or….Bumble?
Typically you’d just pick the platform where you have the biggest following or group of friends – for me that’s Instagram. But what if there’s a girl or guy you just matched with on Bumble who hasn’t started a conversation yet, and you really want to get their attention. It’s a no brainer that you’re going to eschew your friends on Instagram for the chance to impress a potential date.
BumbleVID will also help engagement – more people will spend more time on the platform, since they now will want to watch a video on each profile they swipe.
Adds Reality to Dating
A side effect of being static is that profiles on dating apps are still pretty perfect. Notice I’m not saying fake – it’s hard to succeed long term on Bumble or Tinder if you have straight-up fake pictures and information, especially with Bumble’s new photo verification features.
However, there is certainly a tightly-curated aesthetic that most people try to maintain on social platforms. And this isn’t necessarily a good thing. Sure it’s important to look pretty and sound cool, but you don’t want to come off as a person that is totally different from who you will be in person.
So BumbleVID could fix this. If enough people start creating video content on a regular basis, it could actually become weird to not have un-polished, ephemeral video always on your profile.
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What's changed in System Center Configuration Manager from System Center 2012 Configuration Manager
Applies to: System Center Configuration Manager (Current Branch)
System Center Configuration Manager current branch introduces important changes from System Center 2012 Configuration Manager. The information in this topic identifies the more significant changes and new capabilities found in the baseline version 1511 of System Center Configuration Manager. To learn about additional changes that are introduced in subsequent updates for System Center Configuration Manager, see What’s new in System Center Configuration Manager incremental versions.
The December 2015 release of System Center Configuration Manager (version 1511), is the latest product release of Configuration Manager from Microsoft. It is typically referred to as System Center Configuration Manager current branch. Current branch indicates this is a version that supports incremental updates to the product and can be an important distinction between this and past releases of Configuration Manager.
With this release System Center Configuration Manager:
Does not use a year or product identifier in the product name, as seen with past versions like Configuration Manager 2007 or System Center 2012 Configuration Manager.
Supports incremental in-product updates, also called update versions. The initial release is version 1511. Subsequent versions are released several times a year as in-console updates, like version 1602 or 1606.
In-console updates for Configuration Manager
System Center Configuration Manager uses an in-console service method called Updates and Servicing that makes it easy to locate and then install recommended updates for Configuration Manager.
Some versions are only available as updates for existing sites (from within the Configuration Manager console), and cannot be used to install new Configuration Manager sites.
For example, the 1602 update is only available from within the Configuration Manager console and is used to update a site that runs a baseline version of 1511 to version 1602.
Periodically, an update version will also be released as a new baseline version (like update 1606) which can be used to install a new hierarchy without the need to start with an older baseline version (like 1511) and upgrade your way to the most current version.
Service connection point replaces Microsoft Intune connector
The Microsoft Intune connector is replaced by a new site system role that enables additional functionality, the service connection point. The service connection point:
Replaces the Microsoft Intune connector when you integrate Intune with System Center Configuration Manager On-premises Mobile Device Management
Is used as a point of contact for devices you manage with
Uploads usage data about your deployment to the Microsoft cloud service
Makes updates that apply to your deployment available from within the Configuration Manager console
System Center Configuration Manager collects usage data about your sites and infrastructure. This information is compiled and submitted to the Microsoft cloud service by the service connection point (a new site system role) and is required to enable Configuration Manager to download updates for your deployment that apply to the version of Configuration Manager you use. When you configure the service connection point you can configure both the level of data that is collected, and whether this is submitted automatically (online mode) or manually (offline mode).
Use of the add-on provides you access to the latest capabilities to manage AMT while removing limitations introduced until Configuration Manager could incorporate those changes
Out of Band Management in System Center 2012 Configuration Manager is not affected by this change
The removal of integrated AMT for System Center Configuration Manager includes:
The Out of Band Management point site system role is no longer used nor available
Deprecated functionality
With System Center Configuration Manager, some capabilities, like native Support for Intel Active Management Technology (AMT) based-computers is removed from the Configuration Manager console, while other capabilities like Network Access Protection are removed entirely. Additionally, some older Microsoft products like Windows Vista, Windows Server 2008, and SQL Server 2008, are no longer supported.
System Center Configuration Manager introduces a new capability for testing new versions of the Configuration Manager client before upgrading the rest of site with the new software. This new capability gives you the opportunity to set up a preproduction collection in which to pilot a new client. Once you are satisfied with the new client software in preproduction, you can promote the client to automatically upgrade the rest of the site with the new version.
A new task sequence type is available in the Create Task Sequence Wizard, Upgrade an operating system from upgrade package, that creates the steps to upgrade computers from Windows 7, Windows 8, or Windows 8.1 to Windows 10. For more information, see Upgrade Windows to the latest version with System Center Configuration Manager.
Windows PE Peer Cache is now available when you deploy operating systems. Computers that run a task sequence to deploy an operating system can use Windows PE Peer Cache to obtain content from a local peer (a peer cache source) instead of downloading content from a distribution point. This helps minimize wide area network (WAN) traffic in branch office scenarios where there is no local distribution point. For more information, see Prepare Windows PE peer cache to reduce WAN traffic in System Center Configuration Manager.
You can now view the state of Windows as a Service in your environment, create servicing plans to form deployment rings and ensure that Windows 10 current branch computers are kept up to date when new builds are released, and view alerts when Windows 10 clients are near end of support for their build of Current Branch (CB) or Current Branch for Business (CBB). For more information, see Manage Windows as a service using System Center Configuration Manager.
Software Center has a new, modern look and apps that previously only appeared in the Application Catalog (user-available apps) now appear in Software Center under the Applications tab. This makes these deployments more discoverable to users and removes the need for them to use the Application Catalog. Additionally, a Silverlight enabled browser is no longer required. See Plan for and configure application management in System Center Configuration Manager.
When you create an application for an in-house iOS app you only need to specify the installer (.ipa) file for the app. You no longer need to specify a corresponding property list (.plist) file. See Creating iOS applications with System Center Configuration Manager.
In Configuration Manager 2012, to specify a link to an app in the Windows Store, you could either specify the link directly, or browse to a remote computer that had the app installed. In System Center Configuration Manager, you can still enter the link directly, but now, instead of browsing to a reference computer, you can now browse the store for the app directly from the Configuration Manager console.
Software updates
System Center Configuration Manager can now differentiate a Windows 10 computer that connects to Windows Update for Business (WUfB) for software update management versus the computers connected to WSUS for software update management. The UseWUServerattribute is new and specifies whether the computer is managed with WUfB. You can use this setting in a collection to remove these computers from software update management. For more information, see Integration with Windows Update for Business in Windows 10.
You can now schedule and run the WSUS clean up task from the Configuration Manager console.
You can now manually run the WSUS cleanup task from in Software Update Point Component properties. When you select to run the WSUS cleanup task, it will run at the next software updates synchronization. The expired software updates will be set to a status of declined on the WSUS server and the Windows Update Agent on computers will no longer scan these software updates. For more information, see Schedule and run the WSUS clean up task.
Compliance settings
System Center Configuration Manager introduces an improved workflow for creating configuration items. Now, when you create a configuration item, and select supported platforms, only the settings relevant to that platform are available. See Get started with compliance settings in System Center Configuration Manager.
The create configuration item wizard now makes it easier to choose the configuration item type you want to create. Additionally, new and updated configuration items are available for:
Windows 10 devices managed with the Configuration Manager client
Mac OS X devices managed with the Configuration Manager client
Windows desktop and server computers managed with the Configuration Manager client
Windows 8.1 and Windows 10 devices managed without the Configuration Manager client
Windows Phone devices managed without the Configuration Manager client
iOS and Mac OS X devices managed without the Configuration Manager client
System Center Configuration Manager lets you integrate with Windows Hello for Business (formerly Microsoft Passport for Work) which is an alternative sign-in method that uses Active Directory, or an Azure Active Directory account to replace a password, smart card, or virtual smart card on devices running Windows 10. See Windows Hello for Business settings in System Center Configuration Manager.
Mobile device management with Microsoft Intune
System Center Configuration Manager introduces improvements to the mobile device management experience including:
Limit the number of devices a user can enroll
Specify terms and conditions users of the Company Portal must accept before they can enroll or use the app
Added a device enrollment manager role to help manage large numbers of devices
With System Center Configuration Manager, you can now manage mobile devices using on-premises Configuration Manager infrastructure. All device management and management data is handled on-premises and is not part of Microsoft Intune or other cloud services. This type of device management doesn't require client software since the capabilities that Configuration Manager uses to manage the devices are built into the device operating systems.
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How to Turn Your Computer Into a Wi-Fi Hotspot in Windows 10
How to Turn Your Computer Into a Wi-Fi Hotspot in Windows 10
By Melanie Pinola, Mobile Office Expert
You might sometimes find yourself with just one internet connection point--a single wired connection for your laptop at the hotel, for example, or your smartphone tethered over USB to your computer. But what if you have other devices that need internet access, such as your Wi-Fi-only tablet or your friend's or family member's laptop? The good news is you can share your laptop's wired or mobile broadband internet connection wirelessly with other devices.
The bad news is, with Windows 10, it takes a bit of trickery in the command prompt to turn your computer into a Wi-Fi hotspot.
To share your computer's internet connection, you'll need to open the command prompt in administrator mode and type in a few commands. The instructions below were adapted from the excellent guide on NirmalTV, which offers screenshots of the process.
Open the command prompt in administrator mode by right-clicking on the Windows Start button and selecting "Command Prompt (Admin)". Alternatively, you can use this keyboard shortcut: Windows key + X (Win+X) then select the Command Prompt (Admin) option.
When the "Administrator: Command Prompt" window opens, type the following command: netsh wlan set hostednetwork mode=allow ssid=[networkSSID] key=[password]. Replace the "networkSSID" and "password" fields with the name you want for your new Wi-Fi hotspot network and its password (you'll use these to connect other devices to your computer's Wi-Fi hotspot). Then hit Enter.
Next, type in the following command to start the network: netsh wlan start hostednetwork and hit Enter. This enables and starts the ad-hoc wireless network connection.
Next, head to your Windows' network connections page (type in "network connections" in the search field in the taskbar in Windows 10 and click on "View network connections" or navigate to the Control Panel > Network and Internet > Network Connections).
Right-click on the network connection that is your computer's source of internet access (e.g., the ethernet connection or the 4G broadband connection).
Choose "Properties" from the context menu.
Go to the "Sharing" tab and check the box next to "Allow other network users to connect through this computer's internet connection"
From the dropdown list, select the Wi-Fi connection you just created.Hit OK and close the properties window.
You should then see your Wi-Fi hotspot in Windows 10's network and sharing center. From your other devices, select the new Wi-Fi network in the wireless settings and enter the password you set to connect to it.
These command prompt steps for setting up an ad-hoc network aren't as user-friendly as having a built-in method with a graphic user interface, but it's what we have so far in Windows 10 and will do in a pinch.
If you're using an older version of Windows or are on a Mac, you can accomplish this "reverse tethering" in other ways:
Use Internet Connection Sharing (e.g., when you have a laptop wired to a router or modem and want to share the connection via your Wi-Fi adapter or a second Ethernet port)
Use Internet Sharing on Mac OS X
Use Connectify, a free app that shares a single Wi-Fi connection wirelessly (so you don't need a second network adapter). It requires Windows 7 or above.
Finally, to stop sharing your internet connection over the new Wi-Fi hotspot you created in Windows 10, enter this command in the command prompt: netsh wlan stop hostednetwork
With the new Get & Transform capabilities in Excel 2016, you can now import, transform and combine data from different sources—thanks to the integrated Power Query technology in Excel. Today we are going to focus on one of the most useful capabilities that Get & Transform offers—the ability to unpivot to transform ANY table in your workbook to make it ready for powerful analysis using PivotTables and PivotCharts.
Transform a static table into a PivotTable ready for deep analysis.
Let’s start with a common scenario. You have an Excel workbook that is dedicated for manual data entry to record the hours you put in for each relevant project:
But analyzing this data is not easy and sometimes you wish you could easily create charts on this data, or even better—PivotCharts.
Here is a common, yet challenging scenario—challenging, because it would take a lot of effort to get to the point you can gain insights from this data in the current format. Fortunately, through the new Get & Transform section in the Data tab of Excel 2016, the challenge is over.
Simply select any cell inside an existing table or range and in the Get & Transform section, click From Table.
You will see a preview of your data inside the Query Editor window. From this window, you can start transforming your data in powerful, yet simple ways. Each change you make is recorded as a transformation step that is saved with your workbook. All the steps are kept as a sequence that can be performed again and again each time you refresh your data.
In the Query Editor, you will usually need the help of the Unpivot transformation to change your table into a format that can be used by PivotTable.
In the example below, I can select the first column that includes project names and click Unpivot Other Columns to transform my data from columns of Project Name / 2010 / 2011 / 2012… to the desired column structure of Project / Year / Duration.
And here are the results in the Query Editor:
I can now rename the columns to Project, Year and Duration inside the Query Editor and then load the data into a PivotTable or PivotChart.
Learn More:
If you are familiar with the Unpivot functionality and want to test your skills, read this post. Even simple tables such as a class schedule may require some cunning approach.
The most common scenario includes nested tables with hierarchical date information such as years, quarters and months. Read here how to transform these tables.
And if you wish to apply your magic on ANY nested table, read this post that will first show you how to unpivot three levels of nested rows and columns. It is so simple.
On many occasions your data contains comma-separated values, like a table of events in which all participants are listed on a single column. You can learn here how to split such data and unpivot it.
Finally, you can learn here how to transform and unpivot all these challenging tables in Power BI Desktop, and build amazing dashboards in Power BI.
