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MANAGED SERVICES

The Best Way to Predict the Future is to Create it.

Schedule a Network Assessment with one of our Infrastructure Experts

Managed Solution offers support services to organizations with dedicated IT consulting and managed services – helping improve productivity, setting predictable controlled costs and reducing the impact of infrastructure challenges on daily operations.

Since its inception in 2002, Managed Solution has been committed to providing clients with a full spectrum of managed services to reduce the burden of day-to-day IT management. Gain access to high-level cost effective expertise and place resource-intensive operations under the management of experienced specialists from Managed Solution. Optimize your existing resources and put more focus on strategic IT projects while we provide quality support through our Award winning US-based Help Desk located in Southern California.
Our Managed Services Portfolio includes service offerings that cover a wide range of technologies – choose from one of our packaged offerings or pick and choose the specific services and applications that fit your unique business needs.

DON’T WASTE TIME. WE ARE HERE TO HELP YOU OUT

SERVER MONITORING AND MANAGEMENT

Managed Solution proactively monitors servers, 24/7/365, in order to catch any problems before they cause a major outage, all while protecting your data to ensure continual access. Managed Solution’s service offerings keep your business-critical servers up, proactively monitored, and consistently maintained.

Asset Inventory

Automated inventory management
SNMP asset tracking
Software license compliance

Alert Monitoring

Alerts when an issues arise
Automated customer support panel
Performance & capacity planning

Integrated Support Services

Notification of business critical alerts
Help Desk Support 24/7/365 days
Remote/on-site remediation (T&M)

Hardware

Monitor hardware performance
Device polling and daily systems check
Device reboot & recovery

Patch Management and Updates

Schedule patching and updates
Automatic security patch deployment
Patch assessments and reporting

Anti-Virus

Integrated anti-virus engine
Virus scans with advanced reporting
Virus update confirmation

DESKTOP DEVICE MANAGEMENT

Managed Solution’s methodology to desktop and device management has proven results to decrease device management by a 40% average of time spent. By proactive management of desktops, tablets, laptops, or any intelligent device, we ensure the security and optimization for performance while delivering the highest level of reliability you deserve.

Alert Monitoring

Alerts when passwords are expiring
Decrease in disk space
Prohibited software usage

Anti-Virus

Virus checks are run every few hours
Pre-fabricated status reporting
Track physical and virtual locks

Patch Management and Updates

Scan for missing patches and configuration
Automatic patch dependencies and sequencing
Weekly patch assessments and reporting

Asset Inventory

Asset change reports identify tampered devices
Automated asset and data inventory management
Software license compliance

Secure Remote Access

Instant access to remote system
Encrypted secure connection
Additionally provides user remote access from anywhere

Integrated Support Services

Notification of business critical alerts
Help Desk Support 24/7/365 days
Remote/on-site remediation (T&M)

BUSINESS CONTINUITY & DISASTER RECOVERY

Managed Solution delivers a business continuity solution to protect your essential data from loss and provides a solution that can prevent costly downtime in the event of a catastrophic server failure. Our cost-effective method offers high availability, reliability, and manageability for small and mid-size businesses regardless of industry.

File and Database Backup

Virtualize server on-line in minutes
Files and folders are easily recovered
Redundant automatic fail over

Offsite/Cloud Storage

Replication to a secure Cloud
Full image backup of servers
Transaction by transaction replication

Virtualization

Frequently sync data off-site
Files and folders are easily recovered
Redundant automatic fail over

Security Services

256AES Data Encryption
Replication to multiple locations
Monitor security profile for threats

Managed Solution has designed two add-on levels of Support Services that best fits your business needs to be efficient and affordable:

Unlimited Remote Support: Designed for organizations who prefer instant remediation of end-user technical issues regardless of location or what devices they’re using.
Unlimited On-site Support: This is the optimal white glove service that consists of highly skilled professionals that cultivate personal relationships with our clients to become an important asset in running your business. We know the importance of remediation of issues to our clients and we focus on providing the best turn around time in the industry.

View our Managed Services Portfolio to the right for a comprehensive datasheet of all our packages and a la cart services to create a specific offering that align with your unique business goals and needs. For more information, fill out the contact form and an expert will contact you shortly.

Ready to upgrade or expand your network? The first step is to understand all capabilities and shortcomings of your current network.

We provide a range of Managed Services, Social Enterprise Solutions and Cloud Solutions throughout North America with corporate headquarters in Southern California and satellite offices in Arizona, Los Angeles, Denver, Washington and channel partners throughout the Midwest and East Coast.

APPLICATION MANAGEMENT

Application performance management (APM) is a must-have capability for your organization. The performance of applications has a direct affect on top-line revenue and determines the company’s ability to attract and retain customers. In other words, if business success depends on application performance, you need to ensure that your applications run at peak performance at all times.

File, Print and Fax Services

Distributed file system WAN replication
Assign printer permissions and pooling
Configuration of Windows fax server

Microsoft Exchange Email

Create and modify mailboxes
Active Sync(mobile device config)
Install updates, hotfixes and rollups

Active Directory

Permission to network resources
Backup/restore time synchronization
Device reboot & recovery

Microsoft Office 365

Secure customize Cloud services
IM,audio/video calls and online meetings
Access email, documents, calendar and contacts from any device – anywhere

OFFICE 365 MIGRATION

Managed Solution is specifically qualified to assist our clients with Microsoft Exchange Server, Exchange Online, and Office 365 assessments, migrations, and deployments. We have extensive experience leading design, upgrades, and migration projects for Office 365 and provide our clients a proven approach to planning and implementing their email migration projects from a myriad of different platforms.

Microsoft Office 365 provides organizations with a low cost option for enterprise email and collaboration applications. We help our clients plan and implement effective migration strategies that reduce risk and protect low total cost of ownership.

  • Environment Assessment for Cloud Readiness
  • Import email to new hosted mailboxes
  • Set up email User Profiles
  • Removal hardware expenditures
  • 24/7 365 day Help Desk Support
  • Cloud Provisioning & License Management
  • Automatic Spam/virus protection
  • Archiving provides built-in business continuity
  • Analyze trends for system optimization
  • Optimize performance & availability
  • Flexible notification & alerting
  • Patch management & system updates

Experience a seamless transition and a lower total cost of migration with the help of Managed Solution. Enhance your organization’s efficiency with Microsoft Office 365 by increasing up-time, improving capacity and freeing up IT staff – all without straining the budget.